Hodnocení – NH Collection Heidelberg Toto je oficiální počet hvězdiček, který byl ubytování udělen třetí stranou, Hotelstars Union, podle oficiální klasifikace. Ubytování bylo porovnáno se standardy cestovního průmyslu a klasifikováno na základě ceny, zařízení a nabízených služeb. Vyberte si pobyt podle hvězdiček!

Dear Booking.com User, thank you for your feedback and for choosing NH Collection Heidelberg. Your enthusiastic feedback truly brightens our day! It's heartening to hear that your stay with us was excellent and amazing. We strive to create a wonderful experience for all our guests, and your words are a testament to that commitment. Should you decide to visit us again, rest assured that our team will continue to uphold the high standards that made your previous stay so enjoyable. Once again, thank you for your kind words. We're looking forward to welcoming you back in the future. Aurélie Schöller, Guest Relations Manager

Dear Booking.com User, thank you for your feedback and for choosing NH Collection Heidelberg. Your enthusiastic feedback truly brightens our day! It's heartening to hear that your stay with us was excellent and amazing. We strive to crea… Zobrazit více

Dear Stanislav Thank you very much for the feedback about your current stay. It's so sad that you had already submitted the review before we could speak to you on site and to clarify the situation. We are of course very sorry that we were currently struggling with technical challenges, which were, however, limited to only a few areas of the hotel. We would also have liked to have been able to change your stay to your satisfaction by changing rooms or any other possibility. We would still like to apologize for the inconvenience caused and we hope that we were able to solve it by being accommodating when you left. We would be delighted if we would have the opportunity to welcome you back. With best regards Andreas Wesch Cluster Deputy Hotel Director

Dear Stanislav Thank you very much for the feedback about your current stay. It's so sad that you had already submitted the review before we could speak to you on site and to clarify the situation. We are of course very sorry that we were c… Zobrazit více