Reviews of ibis Styles Dresden Neustadt This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Fritz-Reuter-Str. 21, Neustadt, 01097 Dresden, Germany

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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe location is great — the best thing is that LIDL, a large supermarket, is just next door. It’s an old hotel, though, and there’s a dusty smell in the corridor.
It’s without AC condition but was cold 🥶 the problem the noise of area
Dear Anees, We appreciate the time you took to provide this feedback. We're delighted you appreciated our prime location in Dresden's trendy Neustadt district, with convenient access to local supermarkets and cultural attractions like the Frauenkirche just a short walk away. However, we sincerely regret that various aspects of your stay fell short of expectations. Our Art-Nouveau styled property takes pride in maintaining historic charm while ensuring modern comforts, and we'll review your observations about room conditions. For future visits, our 24-hour reception team remains available to assist with any immediate comfort needs guests may experience. We hope to be able to welcome you again. Best regards, Ihr Team vom ibis Styles Dresden Neustadt
Dear Anees, We appreciate the time you took to provide this feedback. We're delighted you appreciated our prime location in Dresden's trendy Neustadt district, with convenient access to local supermarkets and cultural attractions like the… Show more
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewNO air-condition
Dear Jan, Thank you for sharing your feedback about your recent stay. We regret your experience didn't meet expectations regarding room climate and amenities. We hope you enjoyed our signature breakfast buffet with fresh breads and regional specialties, served daily in our vibrant dining space. We hope to welcome you back on a future occasion. Kind regards, Ihr Team vom ibis Styles Dresden Neustadt
Dear Jan, Thank you for sharing your feedback about your recent stay. We regret your experience didn't meet expectations regarding room climate and amenities. We hope you enjoyed our signature breakfast buffet with fresh breads and regio… Show more
Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewGreat customer service
Dear Guest, Thank you for your great feedback. We are delighted that your experience with us was so satisfying. Your kind words about our morning offerings and attentive team members warm our hearts. The comfort of your accommodations, coupled with the pristine condition of our premises, contributed to creating a welcoming atmosphere. The convenient position of our establishment in the vibrant Neustadt district appears to have enhanced your stay, making it even more memorable. We would be happy to have the opportunity of welcoming you back in the future. Best wishes, Ihr Team vom ibis Styles Dresden Neustadt
Dear Guest, Thank you for your great feedback. We are delighted that your experience with us was so satisfying. Your kind words about our morning offerings and attentive team members warm our hearts. The comfort of your accommodations… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 June 2025 · Stayed in May 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in April 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewThey offered an apple at the reception
Everything is quite far
Dear Laura, Thank you for taking the time to share your experience with us. We are delighted that you appreciated our welcoming gesture at reception, as we always strive to make our guests feel special from the moment they arrive. We are sorry that your stay did not fully meet your expectations. Our hotel is situated in the vibrant Neustadt district, with numerous charming restaurants, bars and shops in the immediate vicinity. The famous Zwinger, Green Vault, Semperoper and Frauenkirche are all within walking distance, making our location ideal for exploring Dresden's attractions. We hope to have the opportunity to welcome you back for a more satisfying experience. Best regards, Ihr Team vom ibis Styles Dresden Neustadt
Dear Laura, Thank you for taking the time to share your experience with us. We are delighted that you appreciated our welcoming gesture at reception, as we always strive to make our guests feel special from the moment they arrive. We are … Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewAll pretty ok
Location is a bit far out
Dear Patrick, Thank you for taking the time to share your experience with us. We are delighted that you found your overall stay satisfactory at ibis Styles Dresden Neustadt, where we strive to provide comfortable accommodation for all our guests. Regarding your comment about our location, our hotel sits in the heart of the vibrant Dresden-Neustadt district, just a short walk from numerous exciting attractions. The Elbe river, famous Zwinger, Green Vault, Semperoper and Frauenkirche are all within walking distance. We hope you were able to appreciate our convenient transport connections, with Dresden Bischofsplatz train station merely 350 meters away and Dresden-Neustadt station within 900 meters of our property. We would be delighted to welcome you back for another stay. Best regards,
Dear Patrick, Thank you for taking the time to share your experience with us. We are delighted that you found your overall stay satisfactory at ibis Styles Dresden Neustadt, where we strive to provide comfortable accommodation for all our … Show more
Reviewed: 13 May 2025 · Stayed in April 2025
Verified reviewThe hotel is just a short walk from the train station and there are grocery stores nearby.
The room was hot when I got there and I could not find an AC or how to open the window.
Dear Leandro, Thank you for taking the time to share your experience with us. We are pleased that our property is conveniently situated near several amenities and stores, making your stay more convenient. We are sorry that some aspects of your stay did not meet your expectations. While our rooms are equipped with opening windows and heating systems for temperature control, we acknowledge your feedback about the room temperature. Nonetheless, we are delighted that you appreciated our prime location, just 900 meters from Dresden Neustadt Station and within walking distance to numerous attractions, including the breathtaking Zwinger and the magnificent Semperoper. We hope to have the opportunity to welcome you back for a more comfortable experience. Best regards,
Dear Leandro, Thank you for taking the time to share your experience with us. We are pleased that our property is conveniently situated near several amenities and stores, making your stay more convenient. We are sorry that some aspects of… Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewWe had a wonderful time at the "IBIS" hotel with our family of 5! The breakfasts were simply amazing - diverse and delicious, catering to the tastes of all family members. The hotel staff was caring and attentive, always ready to help. Overall, the "IBIS" hotel provided us with a pleasant stay, and we are grateful for the hospitality and amenities.
However, we were not happy with the condition of the curtains and the level of dust under the beds. We noticed dirty curtains and dust bunnies during room cleaning, and we hope that the hotel will address this issue to improve the cleanliness.
Dear Palina, We are grateful for your feedback. It is heartening to learn that your family enjoyed our welcoming atmosphere and that our breakfast offerings suited everyone's preferences. Our team strives to provide attentive and helpful service to ensure each guest's stay is comfortable and memorable. However, your remarks regarding the condition of the curtains and the presence of dust beneath the beds have been taken seriously. We maintain daily cleaning routines and carefully consider all comments to uphold our standards, recognizing that individual experiences may differ. Finally, we are pleased that you appreciated the range of amenities available at our hotel. Its location in the vibrant Neustadt district offers easy access to many attractions, making it well-suited for family visits such as yours. We would love to welcome you back on a future occasion. Kind regards, Ihr Team vom ibis Styles Dresden Neustadt
Dear Palina, We are grateful for your feedback. It is heartening to learn that your family enjoyed our welcoming atmosphere and that our breakfast offerings suited everyone's preferences. Our team strives to provide attentive and helpful … Show more
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewdelicious breakfasts, clean room, friendly staff
broken windows, creaking floor, no air conditioning, long and loud exhaust fan in the toilet
Dear Aliaksandra, Thank you for taking the time to share your detailed feedback about your stay with us. We are delighted that you found our morning buffet exceptional and appreciated the attentiveness of our team members. Our breakfast hall offers a well-balanced and varied selection of fresh items, from crispy buns to cold cuts and fruit. However, we are sorry that some aspects of your stay did not meet your expectations. Our rooms are designed with opening windows for natural ventilation, and our maintenance team ensures all facilities function optimally for guest comfort. Finally, we are pleased that you valued our prime location in the heart of Dresden-Neustadt, surrounded by charming restaurants and bars, with the magnificent Elbe river and iconic landmarks just moments away. We look forward to the pleasure of hosting you again in the future. Best regards, Ihr Team vom ibis Styles Dresden Neustadt
Dear Aliaksandra, Thank you for taking the time to share your detailed feedback about your stay with us. We are delighted that you found our morning buffet exceptional and appreciated the attentiveness of our team members. Our breakfast h… Show more
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewReviewed: 12 March 2025 · Stayed in March 2025
Verified reviewwithin walking distance to one of the train stations and close to public transport fruit bowl 24/7 reception
I have stayed there before and I had a room with better window soundproofing because I did not hear traffic as much as this time. It felt as if the windows were slightly open but I checked they were not. The safes don't work (apparently out of battery) and the option to leave valuables at reception is not practical. Lighting in the room and bathroom is very gloomy. This hotel does not compare favourably to other Ibis Styles hotels where I have stayed previously. Location isn't great for hanging out, there are no nice cafés or restaurants nearby (also no shops).
Dear Aimée, We would like to thank you for this review about your recent experience in our hotel. We are pleased that you found our proximity to the train station and public transport to your satisfaction, and that the fruit bowl was a delightful addition to your stay. Our team is also glad to hear that you valued our 24-hour reception services, which we pride ourselves on for ensuring guest convenience at any time. However, we regret to hear about the issues you experienced with the window soundproofing and the safes. We understand how important a peaceful environment is for our guests, and we apologize for any inconvenience this may have caused. Additionally, we are sorry to hear that the lighting did not meet your expectations. Our guests' comfort is our top priority, and we will take your comments into consideration. Finally, we do apologize if our location did not fully meet your needs. We are situated at the heart of the vibrant Neustadt area, with various dining and shopping options in the vicinity, such as the charming restaurants and bars across the Elbe river and the unique shops like Pfunds Molkerei and Kunsthofpassagen. We hope that on a future visit, we can assist you in discovering the local gems that our neighbourhood has to offer. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Ihr Team vom ibis Styles Dresden Neustadt
Dear Aimée, We would like to thank you for this review about your recent experience in our hotel. We are pleased that you found our proximity to the train station and public transport to your satisfaction, and that the fruit bowl was a d… Show more
Reviewed: 27 February 2025 · Stayed in February 2025
Verified reviewReviewed: 15 January 2025 · Stayed in December 2024
Verified reviewThe breakfast
Dear Nelson, Thank you very much for this kind review of your recent stay. We are delighted that you enjoyed the breakfast, the amenities, and the comfort provided by our hotel. It is great that our team's service, the value you received, and the cleanliness of our establishment met your expectations. Your appreciation for our central location in the trendy neighbourhood of Neustadt truly warms our hearts. We look forward to seeing you again soon. Best regards, Ihr Team vom ibis Styles Dresden Neustadt
Dear Nelson, Thank you very much for this kind review of your recent stay. We are delighted that you enjoyed the breakfast, the amenities, and the comfort provided by our hotel. It is great that our team's service, the value you receiv… Show more
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewLocation was convenient and the man that worked the late shift was very polite and helpful specially when we need more towels since the bathroom got filled with water
We were told about the included breakfast when we checked in however only had it during the first morning, the second breakfast I was charged 17 euros for one boiled egg and a piece of cheese. Coffee is not tasty at all The room is pretty however a lot of sound from the main road come into the room, curtains were stained so it made it look dirty. The shower overflows quick le and we had the bathroom floor filled with water. The woman working on the front desk is incredibly rude
Dear Annika Michelle, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our location convenient and appreciated the helpfulness and politeness of our late shift staff, especially when assistance with extra towels was needed. However, we are concerned to hear about the issues you experienced with the breakfast charge and the taste of our coffee. Our aim is to provide a well-balanced and varied breakfast buffet, and we regret any confusion regarding the breakfast inclusions. The serene comfort of our guests is a top priority, and we are saddened to learn that the sound from the main road was disruptive. We understand how important a clean and well-maintained room is to the enjoyment of your stay, and we apologize for the stained curtains and the inconvenience caused by the shower. Moreover, it is disheartening to hear that one of our front desk staff did not deliver the courteous service we strive for. We value all feedback as it helps us improve our services and guest experience. Finally, we are pleased that the service provided by our staff when extra towels were requested was up to your satisfaction. Our hotel is ideally located for guests to explore Dresden-Neustadt, and we are happy that this aspect of your stay was enjoyable. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Ihr Team vom ibis Styles Dresden Neustadt
Dear Annika Michelle, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our location convenient and appreciated the helpfulness and politeness of our late shift staff, e… Show more
Reviewed: 26 December 2024 · Stayed in December 2024
Verified reviewReviewed: 24 December 2024 · Stayed in December 2024
Verified reviewReviewed: 16 December 2024 · Stayed in December 2024
Verified reviewFriendly service staffs and there is a lift!
Apartment was too dark to my liking. no fridge which is inconvenient. Could hear the squeaky wooden sound when people walked above our unit. Location wise it is on new Dresden whereas most of tourists attractions are on the old town. It will be a challenge if you drive because the hotel does not have parking and finding public carpark is a problem there (even though parking is free in nearby public parking area)
Dear Betty, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our service staff friendly and appreciated the presence of a lift, which is part of our commitment to providing a comfortable and accessible experience for all our guests. However, we apologize that the lighting in the apartment did not meet your expectations. While we strive to create a cozy atmosphere, we understand that preferences vary and will consider your feedback for future improvements. Concerning the absence of a fridge, we acknowledge the inconvenience this may have caused. Although we do not have fridges in the rooms, guests can enjoy a variety of snacks and beverages from our vending machines. Regarding the noise you experienced, we regret any disturbance. Our historic building's charm sometimes comes with the characterful sounds of wooden floors, and we understand this can affect the comfort of our guests. Finally, we recognize that our location in the vibrant Neustadt district and the challenges with parking can be an inconvenience for some travelers. Our staff is always eager to assist with recommendations for nearby public parking options, which are indeed free of charge. Nonetheless, it is great to see that our efforts to provide professional service have had a positive impact on your stay. We value every opportunity to welcome guests like you and ensure their stay is enjoyable. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Ihr Team vom ibis Styles Dresden Neustadt
Dear Betty, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our service staff friendly and appreciated the presence of a lift, which is part of our commitment to provi… Show more
Reviewed: 17 November 2024 · Stayed in November 2024
Verified review