Reviews of ibis Frankfurt Centrum This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!
Speicherstr. 4, Gutleutviertel, 60327 Frankfurt/Main, Germany
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Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in June 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewFriendly staff
Dear Scharmu, It was our pleasure to have you as our guest. On behalf of the entire team, we would like to thank you for the top rating and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, The team of the ibis Frankfurt Centrum
Dear Scharmu, It was our pleasure to have you as our guest. On behalf of the entire team, we would like to thank you for the top rating and the positive remarks on the staff. We hope to see you soon again and that our services will ensure a… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewNear to main Train station. The staff was very helpful and nice.
I could listen neighbors guests during night and there was kind of light bad smell in the bed, it was only in one room and was very light so we ignored it.
Dear Atul, Thank you for your visit, the positive remarks on the staff, and also for your critique and suggestions on improvement. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the ibis Frankfurt Centrum
Dear Atul, Thank you for your visit, the positive remarks on the staff, and also for your critique and suggestions on improvement. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next vis… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewEverything was perfectly fine
Dear Talaphil, Thank you so much for your visit and the top rating. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. We are looking forward to welcoming you back as a guest hopefully soon. Yours sincerely, The team of the ibis Frankfurt Centrum
Dear Talaphil, Thank you so much for your visit and the top rating. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. Your satisfaction both validates our team’s dedicated daily efforts … Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewAll
Nothing
Dear Siyum, We are very sorry that we failed to meet your expectations, and if something went wrong. Please accept our apologies for any inconveniences caused. We hope that you will give us the opportunity to better serve you in the future and your next visit will be more pleasant as the previous one. Best regards, The team of the ibis Frankfurt Centrum
Dear Siyum, We are very sorry that we failed to meet your expectations, and if something went wrong. Please accept our apologies for any inconveniences caused. We hope that you will give us the opportunity to better serve you in the future … Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewNA
Nope
Dear CW Cheng, It was our pleasure to have you as our guest. On behalf of the entire team, we would like to thank you for the top rating and the great comment. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, The team of the ibis Frankfurt Centrum
Dear CW Cheng, It was our pleasure to have you as our guest. On behalf of the entire team, we would like to thank you for the top rating and the great comment. We hope to see you soon again and that our services will ensure another rewardin… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThe room was pretty far from the entrance but that’s not a big problem. It was clean and cozy. We checked in at 12 am and there was no problem with that. I’m really satisfied with this hotel.
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Dear Alina, Thank you so much for staying with us and for the positive feedback. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, The team of the ibis Frankfurt City Hauptbahnhof
Dear Alina, Thank you so much for staying with us and for the positive feedback. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. We hope to see you soon again an… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewEverything’s on a high level. The rooms were clean, the room service came every day, the view from the window was amazing. We asked for two rooms near each other and the hotel gave us this.
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Dear Alina, Thank you so much for staying with us and for the positive feedback. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, The team of the ibis Frankfurt City Hauptbahnhof
Dear Alina, Thank you so much for staying with us and for the positive feedback. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. We hope to see you soon again an… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewGood location Comfortable bed Clean room
Hairdryer didn't work Booked queen room but room was small
Dear Sharon, On behalf of the entire team, we would like to thank you for the high rating and the positive feedback. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, The team of the ibis Frankfurt Centrum
Dear Sharon, On behalf of the entire team, we would like to thank you for the high rating and the positive feedback. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincer… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewUpdated finishes, spacious rooms, comfortable beds, plentt of parking
AC wasn't working properly and was loud
Dear Moorrees, Thank you for your visit, the positive remarks on the room, and also for your critique regarding the A/C. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the ibis Frankfurt Centrum
Dear Moorrees, Thank you for your visit, the positive remarks on the room, and also for your critique regarding the A/C. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will le… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewFriendly staff, convenient location, nice breakfast.
The third 'bed' in our junior suite wasn't a bed. It was a hard, fake leather-covered bench/banquette. It was covered in a sheet that couldn't be tucked in or properly secured, so it slipped around during the night. Also, the air-conditioning couldn't be turned to a temperature lower than 21 degrees.
Dear Katie, Thank you for your visit, the positive remarks on the breakfast and the staff, and also for your critique and suggestions on improvement. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the ibis Frankfurt Centrum
Dear Katie, Thank you for your visit, the positive remarks on the breakfast and the staff, and also for your critique and suggestions on improvement. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified review