7.3

Reviews of Hotel am Rathaus This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Heiliggeiststr. 1, Altstadt, 69117 Heidelberg, Germany

  • Ahmet

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
  • Ron

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review

    Small simpel hotel right in the center of the city.

    A lot of noise from the square with the bars. Not an issue for use but be aware.

  • Creak

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    Central location & I liked the split level room & great to have a fridge

    Noisey people in room 9

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  • Abbood

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Rebecca

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Unfortunately we realised after our first night that there is a nightclub (Mel’s) right underneath the hotel that on certain nights (the 2 nights we stayed here!) it is open until 3am with lots of young people outside drinking & chatting on the streets literally outside our room and load music. This slightly tainted the otherwise excellent location for us.

  • Liang

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    My one night rate was Euro 125.1. When I was checked out, I paid 150 Euro in cash. The guy did not hand me the changes. What a greedy person!

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  • Donald

    Reviewed: 17 July 2025 · Stayed in June 2025

    Verified review
  • 7.0 Good
    Nico

    Reviewed: 13 July 2025 · Stayed in May 2025

    Verified review
  • Kevin

    Reviewed: 7 July 2025 · Stayed in June 2025

    Verified review
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  • 7.0 Good
    Michele

    Reviewed: 1 July 2025 · Stayed in July 2025

    Verified review
  • Charles

    Reviewed: 21 May 2025 · Stayed in May 2025

    Verified review
  • Tolgahan

    Reviewed: 20 May 2025 · Stayed in April 2025

    Verified review

    The room was quite nice for 3 adults + 2 kids. The location is good. The breakfast is good enough. The parking is nearby.

    An old building which was no surprise. Some people may not like it.

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  • Canan

    Reviewed: 16 May 2025 · Stayed in May 2025

    Verified review

    I liked everything , thanks

    I disappointed because the facility didn’t have an elavotor

  • Benjamin

    Reviewed: 10 May 2025 · Stayed in May 2025

    Verified review

    Great location, could not be better Good showers

    The bed is very soft. Hardly any curtains, so its super bright.

  • Giacomo

    Reviewed: 25 April 2025 · Stayed in March 2025

    Verified review

    Good location

    The place was old and dirty (e.g. fridge and bathroom). We requested a baby bed which was unstable and dirty with residues of dirt from previous kids. The floor was crooked and on top of that, despite being with a baby and the place did not have an elevator, they gave us a room in the 4th floor and I had to carry up and then down all the stuff.

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  • Nigel

    Reviewed: 22 April 2025 · Stayed in April 2025

    Verified review

    Location. Friendly staff. Good breakfast included.

    A bit noisy at night - nightclub close by.

  • Qihong

    Reviewed: 20 April 2025 · Stayed in April 2025

    Verified review
  • Tanya

    Reviewed: 14 April 2025 · Stayed in April 2025

    Verified review

    Excellent location

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  • Sinisa

    Reviewed: 12 April 2025 · Stayed in April 2025

    Verified review

    Great staff

    No elevator

  • Dominique

    Reviewed: 12 April 2025 · Stayed in April 2025

    Verified review
  • Lyubomila

    Reviewed: 11 April 2025 · Stayed in April 2025

    Verified review
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  • Sarah

    Reviewed: 8 April 2025 · Stayed in March 2025

    Verified review

    Lovely heritage hotel, staff were very friendly and helpful. Room was simple but comfy. Conveniently situated around the corner from the Schloss Heidelberg. The whole area is very picturesque, lots of places to eat right at your doorstep. Heidelberg is a university town and on a Saturday night, all the kids like to hang out in the square right next to the hotel. Sadly they kept up the noise all night.

  • Tamas

    Reviewed: 5 April 2025 · Stayed in April 2025

    Verified review
  • Aviva

    Reviewed: 1 April 2025 · Stayed in February 2025

    Verified review
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  • 7.0 Good
    Mara

    Reviewed: 31 March 2025 · Stayed in March 2025

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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