Reviews of H4 Hotel Berlin Alexanderplatz This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Karl-Liebknecht-Strasse 32, Mitte, 10178 Berlin, Germany
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewVery easy to get to all the places we had planned to visit. Great restaurants within walking distance for my friend who is vegan. Bonus - there was live music and some sort of celebration going on just behind Park Inn
The room was a little on the small side and had nowhere to sit comfortably apart from the bed. We are from England and a few sachets of milk with the teabags and coffee would have made a difference for us.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewBig spacious apartment, comfortable beds, close to the train station.
Not friendly staff
Dear Monika, Thank you for your recent stay and meaningful feedback which we have read attentively. Good to know that apart from the circumstances described you enjoyed a pleasant and delightful time with us. However, we kindly ask you to accept our apologies for your uncomely experiences with our colleagues who have fallen short of your prospects and our usual norm. We deeply regret your negative impressions, and it is our need to let you know that bearish behavior is very uncommon at our H4 Hotel. Our entire team generally is appreciated and to make sure it remains that way we will forward your notes to each department supervisor. Hopefully we will meet again someday and convince you of our warm hospitality. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager
Dear Monika, Thank you for your recent stay and meaningful feedback which we have read attentively. Good to know that apart from the circumstances described you enjoyed a pleasant and delightful time with us. However, we kindly ask you to … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThey had a super soft, low profile pillow with no alternative according to the staff. Bring your own pillow or be ready to use 3-4 of theirs.
Dear guest, Regarding your great 9.0 rating we are happy to know that you enjoyed a pleasant stay at our comfy city hotel even though to our regrets you did not like the pillows. With our personalized service and warm hospitality, we would be delighted to welcome you back again soon for another great time in the heart of Berlin. Warmest regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager
Dear guest, Regarding your great 9.0 rating we are happy to know that you enjoyed a pleasant stay at our comfy city hotel even though to our regrets you did not like the pillows. With our personalized service and warm hospitality, we woul… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewAmazing breakfast! Very good location. Friendly stuff.
The level of cleanliness is not great. Carpet looks worn, the curtains are stained, the bed is also with some spots.
Dear Svetlana, Thank you for your review. Regarding your given 8.0 and kind words we are glad that you enjoyed your stay with us. However we apologize for the inattentive service of our housekeeping team and assure you that specified issues are not the usual case. Your meaningful feedback will therefore be discussed and used for internal training purpose to avoid further occurrences. Besides you always have the possibility to contact us on-site in case something is missing or not the way you expect it to be. As a matter of course we will take care of the carpet and curtains in your room immediately. Hopefully we can welcome you back again someday and convince you of our excellent hospitality in every way. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager
Dear Svetlana, Thank you for your review. Regarding your given 8.0 and kind words we are glad that you enjoyed your stay with us. However we apologize for the inattentive service of our housekeeping team and assure you that specified issue… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLocation was great
Modern facilities, good breakfast
Dear Antti, Many thanks for choosing our hotel for your recent stay in Berlin and for sharing lkind feedback. We are happy that you had a pleasant time with us and appreciated our conveniences. Joyfully we will share your compliments with our entire team and we already look forward to your next visit. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager
Dear Antti, Many thanks for choosing our hotel for your recent stay in Berlin and for sharing lkind feedback. We are happy that you had a pleasant time with us and appreciated our conveniences. Joyfully we will share your compliments with … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewGood locatoin, perfect breakfast, clean room and big
Dear Dafna, How lovely to see your kind feedback confirming the delightful impressions of your recent visit to our H4 Hotel. We are happy that your experiences met your idea of a pleasant time and made you share a nice review. Please come back soon for another memorable stay with us in the heart of Berlin. Best wishes, Your team from the H-Hotels Linda Prutz - Online Reputation Manager
Dear Dafna, How lovely to see your kind feedback confirming the delightful impressions of your recent visit to our H4 Hotel. We are happy that your experiences met your idea of a pleasant time and made you share a nice review. Please come … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewSpacious rooms and comfy beds
Nothing in particular
Dear Yamina, Thank you for posting a lovely review of your recent and pleasant stay at our H4 Hotel. We are grateful for your kind words and happy that you have shared your positive impressions. Please come back soon for another delightful time with us in the heart of Berlin. Best wishes, Your team from the H-Hotels Linda Prutz - Online Reputation Manager
Dear Yamina, Thank you for posting a lovely review of your recent and pleasant stay at our H4 Hotel. We are grateful for your kind words and happy that you have shared your positive impressions. Please come back soon for another delightful… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewJust budget friendly hotel. What you see, is what you get, but nothing special.
Medium hotel for the price.
Dear guest, Thank you for your review based on the impressions of your stay at our H4 Hotel. We regret that our modern and innovative hotel concept did not meet your expectations. If you prefer the charm of a traditional hotel with different furnishing, additional amenities and extensive service features we would like to recommend our higher class Hyperion Hotel for future trips to Berlin. Hopefully we can welcome you back someday at one of our other H-Hotels to improve your impressions. Until then, we remain with kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager
Dear guest, Thank you for your review based on the impressions of your stay at our H4 Hotel. We regret that our modern and innovative hotel concept did not meet your expectations. If you prefer the charm of a traditional hotel with differ… Show more