Ostfrieslandstraße 2, Norderelbe, 21129 Hamburg, Germany
#350 of 366 hotels in Hamburg
Guests' ChoiceBased on 197 hotel reviews
5.5Cleanliness
6.2
Comfort
5.9
Location
7.1
Facilities
5.7
Staff
6.4
Value for money
6.5
Free WiFi
7.4
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End of dialog contentReviewed: 11 August 2025
Guy
BelgiumThe Carpet was not clean
Location nearby The Ferry
Stayed in August 2025
Reviewed: 8 August 2025
Glad
SwedenArrived late and The room they gave us was already occupied by another family. That was a surprise for both them and us.
Stayed in August 2025
Reviewed: 6 August 2025
Rikke
DenmarkStaff was nice enough, checkin easy. Room was small and stuffy so the big window was great, beds smelly of body odour and soft ( think mattresses are very old ) Long hair in sink which was also dirty. Shower good. But at the end of the day, it was located on our way home, I needed a rest for the night and it was really cheap - so one get what they pay for and I didn't expect much better than to be able to have a shower and a sleep. Cute little township with Aldi, shops and eateries close by. Would be amazing with a small fridge but again our esky worked well.
Stayed in July 2025
Reviewed: 26 July 2025
Maridel
DenmarkThe room smells bad and the table is dirty. Someone ate on the table ang it never cleaned. The room is outside the bus stop and all the noise is heared from outside. Also in the night.
Stayed in July 2025
Reviewed: 22 July 2025
Satya
Denmarkevery thing is nice. it would be nice if there were a small refrigerator.
clean
Stayed in July 2025
Reviewed: 18 July 2025
Sobhan
NorwayI was on holiday with my wife and children, so we definitely want ti stay together, but we got rooms in different floors. One in first floor in one end and the other one in third floor in other end. No stuff at night. Saw one at morning whom can’t talk or do not want to talk English.
It was clean
Stayed in July 2025
Reviewed: 17 July 2025
Khaoula
MoroccoThe room wasn't clean , I found a used ustensiles and bag in my room . the stuff was indifferent to my complaint regarding the room cleanliness The Breakfast wasn't worth the money , just avoid it
The location nearby to my business
Stayed in July 2025
Reviewed: 13 July 2025
Hasan
BangladeshLess light, there are not convenient connection socket for charger or laptop connection
Silent environment and cheap pricing
Stayed in July 2025
Reviewed: 10 July 2025
Maqsood
SwedenThe walls was ripped and where Ware cobwebs
Stayed in July 2025
Reviewed: 1 July 2025
Shahram
FranceNot was cleaned good
This was first time that we was there We stayed in 2nd floor, there was almost acceptable
Stayed in June 2025
Reviewed: 28 June 2025
Abbr
NorwayHad to wait for two hours in the lobby for our room to get cleand, eventhough it said on the booking it should be ready at 14:00 at the latest. We arrived 19:00 fresh and broken from festival, had been in the car for eight hours and badly needed a shower and a bed, so not really fun to sit in the lobby for two hours. No compensation eighter.
Clean and simple, just what we needed for a night on the road. Supermarked next door with saladbar and fresh baguettes etc.
Stayed in June 2025
Reviewed: 22 June 2025
Nutnaree
ThailandThe room and barely clean. We stay at a "family room" which is an attic. The floor squeaky everytime someone try to go to the bath room. So it is. About hard to try to sleep with 4 people in one tiny room. With 4 people we only given 1/4 roll of toilet paper, that's all. No hand soap, no additional toilet paper. But if you are just looking for. Palace to crash for a night with cheap price and free parking then this is the place for you, but of you are looking for more than 1/4 toilet paper for 4 person then rather go somewhere else.
The price I paid for the location and a free parking is what make it rate it 5 not 3 out of 10.
Stayed in June 2025
Reviewed: 31 May 2025
Khosropasand
GermanyIt wasnt look like the pictures
Stayed in May 2025
Reviewed: 29 May 2025
Denisjavier
GermanyA bit cleaner.
The place was nice for the price, although I chose it because was close to the place I needed to attend.
Stayed in May 2025
Reviewed: 12 March 2025
Sead
CroatiaThe shower flexi hose is damaged and not working properly. Replace it!
Stayed in March 2025
Reviewed: 24 February 2025
Magdalena
PolandThe room was not prepared when we came, we had been given a different room than in the booking
Good location, problems with contacting the administration/reception
Stayed in February 2025
Reviewed: 4 October 2024
Deepak
GermanyHeater was not working. It's very disappointing even pointing out at reception. It was not taking seriously.
Rooms were clean
Stayed in October 2024
Reviewed: 10 September 2024
Priyanka
GermanyService was not upto expectations. Staffs were unfriendly. Every time I needed to wait 15-20 mins at reception as there was no one present at reception. Basic informations were not provided at time of check-in, for example: main door can be opened in night with card as I was waiting in late night alone outside as door were locked and later I figured out that card can open door. Secondly at checkout time they needed to only collect the card (no extra entry in system) if this info was provided in beginning then I would have just left my card at check-out instead of waiting again at reception as no one was present there and would have saved my time and did not had missed my train.
Stayed in September 2024
Reviewed: 29 August 2024
Oliver
SwitzerlandRooms on pictures are normally smaller and furniture is already old.
Friendly staff and good location because bus 150 in front of the house and the ferry around 400meters away
Stayed in August 2024
Reviewed: 13 August 2024
Ac
BelgiumThe room was ok, even if it had some insects in the floor carpet. I did not get any response to my messages that I sent via the Booking.com app so I didnt receive any inform about how to check in after the reception had closed. So we had to call the person in charge and he helped me find the box (which didn’t work very well and was surrounded by spider web). Staff were friendly but most didn’t speak English.
Stayed in August 2024
Reviewed: 11 August 2024
Majid
SwedenUncomfortable bed, no ventilation
Stayed in August 2024
Reviewed: 9 July 2024
Anna
Czech Republic- entire hotel is ready for renovation, man at reception was unpleasant, noise from the street, dirty carpet and chair For 2 nights sufficient but for longer stay wouldnt recommend.
+Location, free parking space, enough space in the room
Stayed in July 2024
Reviewed: 7 July 2024
Pyry
FinlandMost of the staff did not speak english and every one were just bored.
Could not get breakfast even with money.
Stayed in July 2024
Reviewed: 4 July 2024
Vusal
PolandThe receptionist was not friendly. The TV in the room with the wall mount was in awful condition. It was quite hot and there was no air conditioning. In the morning I couldn't find anyone in the reception to check-out. Actually the door was closed so I gave the key to the cleaning staff.
The location was good since I wanted to be near Airbus. I liked the cleaning staff. They were kind.
Stayed in June 2024
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