8.0

Reviews of Hotel Ertl

Hardenbergstr. 3, 95326 Kulmbach, Germany

  • Horst

    Reviewed: 1 March 2025 · Stayed in February 2025

    Verified review

    breakfast was good, breakfast room was pleasant

    I was expecting a charming country hotel reflecting a small town. But the rooms were fairly bare and functional but not warm and welcoming. They were very functional which would have been fine for a business trip, but I was looking for more local flair.

    Property response:

    Hey Horst! Super stoked you dug the breakfast and found our breakfast room pleasant, we take serious pride in that. We're sorry to hear that you were hoping for more of a local flavor in our rooms. They're designed to be functional, to make sure our guests have everything they need, but we totally get that you were looking for something a bit more cozy and reflective of our charming small town vibe. We always aim to make every stay with us as perfect as it can be, so we truly value your feedback. It’s a bummer we didn’t fully hit the mark this time, but we hope you’ll give us another shot in the future! Kind regards, Stephan Ertl Hotel Ertl Kulmbach

    Hey Horst! Super stoked you dug the breakfast and found our breakfast room pleasant, we take serious pride in that. We're sorry to hear that you were hoping for more of a local flavor in our rooms. They're designed to be functional, to mak… Show more

    Hotel Ertl
    5 March 2025
  • Kathryn

    Reviewed: 21 October 2024 · Stayed in October 2024

    Verified review

    I loved the mural above the bed. It was cozy and quiet

    The pillows....omg just get new pillows

    Property response:

    Dear Kathryn, Thank you for your recent stay at our hotel and for taking the time to leave a review. We are thrilled to hear that you enjoyed your stay in Kulmbach and that you appreciated the unique mural above your bed. Our team takes great pride in creating a cozy and quiet atmosphere for our guests to relax in. We apologize if the pillows did not meet your expectations, as we strive to provide utmost comfort for all our guests. Your feedback is important to us and we will certainly take it into consideration as we continuously improve our services. We hope to have another opportunity to welcome you back in the future. Yours sincerely Stephan Ertl

    Dear Kathryn, Thank you for your recent stay at our hotel and for taking the time to leave a review. We are thrilled to hear that you enjoyed your stay in Kulmbach and that you appreciated the unique mural above your bed. Our team takes gr… Show more

    Hotel Ertl
    22 October 2024
  • Enrico

    Reviewed: 11 October 2023 · Stayed in September 2023

    Verified review

    The location is closed to the center. The shower was modern and super nice. The privacy was super respected. Check in super flexible.

    The bed sheets and matras covers were quite old, you can feel them kind of scratching you. Probably payed 10 euro 10 years ago and still using those. The price per night was incedibly insane (100 euro per night, breakfast excluded). I found much more comforts in cheaper hotels in bigger cities. And also, breakfast is ending at 10 am. Really, I come there to chill after a travel, let it be till 11. Check out at 10 am. So the morning is a run.

  • See the property
  • Tamara

    Reviewed: 25 May 2023 · Stayed in May 2023

    Verified review

    Very close to town and very walkable. Great staff. Beautiful room

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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