Reviews of Penzion U Kapličky
Malá Hraštice 16, Malá Hraštice, 262 03, Czech Republic
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewThe room was as the photos showed. The bed was comfortable (hard). There were a bath tub, 2 stovetops, a microwave and a kettle. We had dish soap and a sponge. A lot of space for storage. There was a table with 3 chairs. The kitchen had enough cookware and utensils. For breakfast there were 6 options + tea/coffee, water with lemon and dessert. The whole building and restaurant (which is across the accommodation) were decorated for Christmas.
It is in a very small village approximately 40-50 minutes away from Prague. The room is very small. It wasn’t really clean - there was dust and the sinks and bath tub were a bit dirty. The towels were old. The breakfast is from 8 am to 9 am only. There wasn’t a hair dryer (when I asked 3 times, they provided me with one). No shower gel and no shampoo. The bread and desserts from the breakfast were old. The lady doesn’t speak a word in English. Not enough hot or even lukewarm water for 2 days in a row. The room and the whole building didn’t smell nice. There is no shower so it is very hard to wash your hair on your own.
Reviewed: 4 August 2024 · Stayed in August 2024
Verified reviewReviewed: 13 May 2024 · Stayed in May 2024
Verified reviewReviewed: 13 April 2024 · Stayed in April 2024
Verified reviewReviewed: 3 January 2024 · Stayed in January 2024
Verified reviewkind staff,very clean and so beautifull place.comfortable and also very shik.
Reviewed: 30 July 2023 · Stayed in July 2023
Verified reviewExcellent
Nothing
Reviewed: 27 June 2023 · Stayed in June 2023
Verified reviewNice room with kitchen.
Breakfast was below standard - a plate with charcutteri and cheese kept in the fridge overnight. A curtain to prevent water from flooding the bathroom floor while showering would be nice….
Reviewed: 16 February 2023 · Stayed in February 2023
Verified reviewReviewed: 27 September 2022 · Stayed in September 2022
Verified reviewCheap, clean room connected to a kitchen, kettle,.fridge, interesting breakfast option
Reviewed: 9 September 2022 · Stayed in September 2022
Verified reviewThe kitchen was well equipped.
The price was not the same on the spot how it was on Booking.com, I had to negotiate with the owner. It was a bit challenging due to the language.