Reviews of Penzion Onyx 3 stars
Nejdecka 176, Lednice, 69144, Czech Republic
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewVery good location, met expectations also for parking spots availability, Restaurant on the spot till early evening, though menus only in Czech. The breakfast offer is each, for an additional fee. Bathroom with shower rather spacious for the size of the room.
1/ No elevator, and it is difficult to bring luggage up, 2/ Room rather small with 2 individual beds on the sides, almost mo space to open the suitcases. 3/ Staff doesn't really speak English. For the menu, we used the Google translation photo option, though in the evening, the gentleman was accommodating. The lady manning the breakfast, though, would gin in hospitality skills if she would master her manner and show a more respectful attitude. Simple example: When asked to assist in filling out water for a thermos, she was persistent to send us to the room. Once explained with gestures - as she did speak only Czech, that the thermos does n9t fit under the tap there, she was thronging disdainful looks before finally opening the tap just behind her Or, while taking hot water for tea in a large recipient, she asked me to leave space to a compatriot of hers first as it would be raking too long A great way to not feel welcome.
Thank you for your detailed feedback. We’re sorry to hear about the inconveniences you experienced during your stay. There is no elevator in the guesthouse, so we recommend that guests who may have difficulty with luggage take this into account when booking and check the facilities beforehand to choose accommodation that better suits their needs. Regarding the situation with the thermos, it seems there was likely a misunderstanding in communication, and we apologize if it came across differently. We appreciate your comments and will continue working on improving our staff’s hospitality and friendliness to ensure all guests feel warmly welcomed.
Thank you for your detailed feedback. We’re sorry to hear about the inconveniences you experienced during your stay. There is no elevator in the guesthouse, so we recommend that guests who may have difficulty with luggage take this into acc… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in June 2025
Verified reviewClean and modern with friendly staff.
Thank you so much! We're happy you enjoyed the clean and modern space and appreciated our friendly team. Hope to welcome you again soon! 😊
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewEarly check out
Thank you for your feedback! We understand that the early check-out time might not suit everyone. Since your stay was just for one night, we kept to the standard schedule to ensure everything is ready for the next guests. We hope you still enjoyed your visit and would be happy to welcome you again!
Thank you for your feedback! We understand that the early check-out time might not suit everyone. Since your stay was just for one night, we kept to the standard schedule to ensure everything is ready for the next guests. We hope you still … Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewVery friendly and family vibes. We loved it. The owners and staff were so friendly. We also loved the food, beer and wine.
Thank you so much! We're really happy to hear you felt the warm and friendly atmosphere – that means a lot to us. Great to know you enjoyed the food, beer, and wine too. We would love to welcome you back anytime! 😊🍷🍺
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewComfortable room Great bike storage Good breakfast Helpful staff
Some noise outside the room at night but it did quiet down around 10 pm
Dear guest, Thanks a lot for the kind review! We are happy you enjoyed your stay – and that you appreciated the comfortable room, breakfast, and the bike storage 😊 Also thanks for mentioning the noise – we always try to keep things quiet in the evening, so we are glad it calmed down around 10 pm. Hope to see you again soon!
Dear guest, Thanks a lot for the kind review! We are happy you enjoyed your stay – and that you appreciated the comfortable room, breakfast, and the bike storage 😊 Also thanks for mentioning the noise – we always try to keep things quiet in… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewGood location, easy to reach palace on foot. Silent area. Building to close your bikes at night for guests.
Not so many spaces to park a car. Breakfast could be better.
Dear Guest, Thank you very much for your review. We are truly happy to hear that you enjoyed your stay with us. We are sorry to hear about the parking issue—unfortunately, there are times when there seem to be more cars than guests. We believe our breakfast is excellent, but if you have any suggestions for improvement, we would be more than happy to consider them. Best regards, Team Onyx.
Dear Guest, Thank you very much for your review. We are truly happy to hear that you enjoyed your stay with us. We are sorry to hear about the parking issue—unfortunately, there are times when there seem to be more cars than guests. We bel… Show more
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewbreakfast is varied and tasty, fresh products
During my stay the wine cellar was not working
Dear guest, Thanks a lot for staying with us and for leaving such nice feedback. It was great having you here, and we’re really happy you enjoyed your stay. We're sorry that the wine cellar was closed during your visit — we hope you'll get a chance to experience it next time. Hope to see you again sometime soon! Best wishes, Team Onyx
Dear guest, Thanks a lot for staying with us and for leaving such nice feedback. It was great having you here, and we’re really happy you enjoyed your stay. We're sorry that the wine cellar was closed during your visit — we hope you… Show more
Reviewed: 18 November 2024 · Stayed in October 2024
Verified reviewReviewed: 7 October 2024 · Stayed in October 2024
Verified reviewReviewed: 26 August 2024 · Stayed in August 2024
Verified reviewReviewed: 20 August 2024 · Stayed in August 2024
Verified reviewWonderful place in beautiful Lednice. The room was spacious, the beds very comfortable. There is a very good restaurant and also a winery in the object – you can taste local wines. The service is extremely helpful. Penzion Onyx is very well maintained. And there is plenty to see in the area. We will definitely come back there for a longer stay.
Narrow and steep stairs to the first floor, no lift I think - this was fun for us but may be a challenge for those with mobility issues.
Hello, Thank you very much for your review and we are glad that you have enjoyed our services. We admit that staircases can be a challenge for some. However, our accommodation is in a historic building where the staircase was built this way and we have stayed true to the design. We understand that the absence of an elevator can be a problem, but we are oriented as a family accommodation, so we lack the advantages of a hotel. So please excuse us. We would be very happy to have you back.
Hello, Thank you very much for your review and we are glad that you have enjoyed our services. We admit that staircases can be a challenge for some. However, our accommodation is in a historic building where the staircase was built this wa… Show more
Reviewed: 26 July 2024 · Stayed in July 2024
Verified reviewloved this place! beyond expectation, it was a beautiful house and garden, really friendly staff, accommodation of a late arrival, very clean and comfortable bedroom, good breakfast, and perfect location for visiting local vineyards and historic houses
honestly nothing, really impressed with this place!
Hello and thank you so much for these kind words. We were happy to be of service and we are glad that you enjoyd your stay this much. You are welcome here any time, please come to visit us again.
Reviewed: 1 July 2024 · Stayed in June 2024
Verified reviewReviewed: 3 June 2024 · Stayed in June 2024
Verified reviewReviewed: 7 September 2023 · Stayed in September 2023
Verified reviewReviewed: 28 August 2023 · Stayed in August 2023
Verified reviewReviewed: 18 August 2023 · Stayed in August 2023
Verified reviewKind receptionist. It was almost a last minute booking, I got their cheapest room, it was perfect for a one night stay. Clean, confy beds, window had blinds. Good breakfast options.