After entering breakfast restaurant we had to wait until personal seat us even restaurant was almost empty. Hotel is located on the hill. For people with some disability would be difficult to reach hotel from the city. The closest bus station is located 5 min by walk, but you have to walk to the steep hill.

Hotel is located very close to the city centrum. It means shops, restaurant, bars, exchange etc. are located close and they are reachable in a few minutes by feet. Behind hotel is forest with several touristic routes. Our room (appartment) was nice, large and clean. There was a beautiful view on the city from window. You can enjoy sound of singing fountain directly from the balcony.

Stayed in June 2025

No lotion or creams in the showers. only liquid soap

Breakfast choices - opening hours Swimming pool open - closing hours

Stayed in March 2025

- The staff was noc nice and did not conclude informations they should have, like price for parking, times of welness, or even the price of dinner they “forced” us to have for 370 czk which could have been 250 czk based of the ticket - Does not have almost any wellness procedures avalible over weekend - told me they operate only till 12:00 - which I did not read on their website and it was a bit huss to even book the procedures with them!! I booked them 3 week in advance but nobody ever answered my teo emails so I had to call to book it.

+ Clean + Lovely view + Almost empty

Stayed in September 2024

Breakfast was very poor: very small choice of vegetables,no fruits,no salads-exept of fruit salad that included sliced apples mostly. Coffee from the machine was extremely bad. I heard the other people were complaining on the quality of the breakfast. And: no milk alternatives!! Did the management of restaurant heard about the people with lactose intolerance??

Location-for me it was excellent-right near the forest, on the mountain. Good size of the room,very clean well equipped bathroom. Ladies on the reception were always helpful. Cleaning staff was also good.

Stayed in September 2024

Wish we could have been able to use all the facilities available.

Free parking was available. Everything we needed was available.

Stayed in June 2024

Things move in this hotel with this little extra gentle energy and than this first slightly irritated reaction from the long term standing staff.

The hotel has a great view and rooms have what they promise.

Stayed in March 2024

Very small sauna Steam room is under construction Spa area not so clean because of the construction

Clean and beautiful. The staff is friendly.

Stayed in January 2024

Breakfast could have been more varied. The eggs were not tasty. The hotel is located on a hill, so keep in mind that you will have to climb the mountain each time you return to the hotel. It can be a bit difficult.

I really liked the room, it was very cozy and bright and with a beautiful view. The balcony was simply huge, I can imagine how beautiful it is here in the summer. Moreover, the room was clean and very quiet.

Stayed in January 2024

It is obvious that the Corona time has hit the hotel industry hard and some savings had to be made, which means that you do not get slippers any more, there is no pencil or paper available in the room to make notes and there are no Kleenex in the room which I expect to get in a 4 star hotel. Also the breakfast is not so rich as it used to be. But the food is freshly made, it tastes well so no reason to complain. It offers a good start to the day!

We have been in this hotel already but before the Corona times. The hotel is still very nice with great swimming pool and friendly staff. The Java Massage Salon is a perfect place of relaxation and offers really valuable services.

Stayed in October 2023

Basically for a drink or snack all was closed by 22:00hrs

The view and the building

Stayed in September 2023

Ligging, perfect.

Stayed in August 2023

Restaraunt closed early . Room info said 8:30pm but without a reservation ( which were not advised required) closed at 7:30 pm

Facilities and staff

Stayed in September 2023

Beautiful veiw, comfortable bed, nice spa.

Stayed in July 2023

Lovely view of the historical center

Stayed in April 2023

Electricity in 1st room did not work, lots of admin, standard breakfast in stiff environment.

Good parking, clean rooms, view, swimming pool long open.

Stayed in March 2023

Wi-Fi was poor, shower was small

awesome spa, big room with amazing balcony panoramic view, great little bar/lounge

Stayed in December 2022

The mattress and the pillows were horribly uncomfortable. The mattress was thin and very hard and the pillow was full of clumps. The steam sauna was probably not renovated in 30 years and it smelled moldy and unhealthy. The room didn’t have a water kettle but it’s a 4 stars hotel. The staff at breakfast were reinforcing every morning where you can and cannot sit making the a whole birocratic fuss around where one should take a seat before you were even properly awake.

The location was indeed very nice. Closer to the city but right into the forest. It was fairly clean.

Stayed in July 2025

We really enjoyed our stay! Everything was exactly as described in the listing. The apartment has a beautiful view from the window. The building is spacious and very convenient for families with children — there's even a playroom with toys.

Stayed in March 2025

Hotel is really old and needs a complete renovation asap. Food was ok, nothing special. Eggs in the morning were runny, rest was ok. The massage at the spa was really good and value for money. Location of the hotel was also good.

Stayed in March 2025

The pillows are awful. Turkish bads were hardly warm during working hours by schedule. We have only caught them hot at 5 p.m. once. Whirlpool is slightly warmer than body temperature

Clean rooms, really tasty breakfast. During the lunch and supper the swimming pool is almost empty. But you should learn the schedule of whirlpool and Turkish bads not to get cold.

Stayed in March 2025

reminds me old Russian period spa. service and staff left over from the 1980’s

historic old building

Stayed in August 2024

During our stay at the spa hotel, it would have been nice to have complimentary slippers available. Unfortunately, we didn't bring our own, so we ended up wandering the halls in robes and sneakers :D. Additionally, we found that our mini-bar was empty, and it was a bit of a complication to order items from the hotel café and bring them back to our room. Lastly, the coffee at breakfast wasn't to our liking. However, these were all minor issues, and overall, our stay was fantastic.

We had a pleasant experience with the hotel staff who went out of their way to make us feel comfortable. The hotel's design was lovely and our room was pretty too. Being located directly above the city center, we enjoyed a breathtaking view from our balcony. We were grateful for the free access to the pool, steam room, and gym, which we took advantage of during our stay. Although the breakfast was not extraordinary, it was still decent.

Stayed in July 2023

It's 4**** Hotel, Spa, Resort. You would expect service according stars, but, in my opinion, it does not. It is advertised on Internet, that personal speaks four languages, Czech, German, Russian, English. Only two people in entire place, do not count Director of Royal Hotel, I spoke briefly, one in a Spa area and reception spoke English. Mostly Czeh and German. Hardly I understood their broken Russian. Jacuzzi in Spa/Pool area did not work some days. Breakfast I had only, was very poor in choice. Room was not equipped with tea/coffee Kettle, so when you tried to take boiling or cold water from restaurant, was told it is against restaurant rules, not allowed. Most personal had grim, carry not friendly faces, though they all tried to help you. At the conclusion I would like to warn people who have problem walking, young or old. Hotel location is on a hill, very nice view from top of it, looking down. To get down to center, is easy and fast enough, it take about10 min., but to go up the hill, you better be healthy enough and ready to go up the hill which was hard. Daily, I was taking taxi back to Hotel, which cost between 5-8 euro, depends on a taxi driver. At the end of my observation of this Hotel, I stayed for 12 days, on a good note, I want to commend two people one at reception lobby is Miluse Sebakova, and other I believe, manager of restaurant, Jacob Vinter. It was really pleasure to see their pleasant, friendly faces to be ready to help. That's about all.

I rather say what I did not like, because it is more important for people/travelers/patients.

Stayed in June 2023

Not that fond of the crowded Restaurant

Nice rom with wonderful view. Value for money!

Stayed in October 2022