Reviews of Café Kaftan - pension 3 stars

friendly staff

no airco, room overheated and once you open window for a night, you have all noise from passing trains. just small investement in airco would make impact... i would not recomend, when it is hot day.

Near center, bicycle space, owner didn't cancel stay because of blocked card.

First time I had issues with payment. Bank sended me a sms that it's suspicious payment. And they blocked the card. A lot of steep steps to 2nd floor. Some chair and table would be nice in the room.

Nicely refurbished room with good double glazing to keep out the external noises. Good en-suite. Comfortable bed. I chose the breakfast option which was well presented each morning - I had the scrambled egg on toast with juice and coffee. Location is very handy - midway between the railway station and the town centre.

I did't need the AC but did not see any remote controller for it.

Short walk from station and main square in Kolín. Got a decent breakfast in the morning, ham and scrambled eggs, juice and coffee.

If I'd known there were no reception staff I might have looked elsewhere, but once I got in the room, it was excellent. The key safe outside has a touchscreen, which is very difficult to see in the afternoon sun. Eventually, I got the key and then discovered that none of the doors have key holes it's just for the front door. I need a keycard, back to the key safe. The next problem was none of the room doors have a number. Had to try every door until one opened. After checking in I received an email telling me the opening times for the cafe, but it was closed all afternoon and evening, I was pleased to find someone there in the morning but looked like it was closed again when I left. The first floor rooms are being refurbished, looks like the higher floors have already been done. The lack of door numbers and reduced cafe opening may be connected with the refurbishment and therefore temporary.

Close to the railway station which was a walking distance. Quiet overnight but see below.

We had a struggle getting the key initially as there was no one at the property so it was a case of emailing the contact on the form who then sent a code back by email - if your phone doesn't work you are snookered because no one answered the contact telephone number when we tried. Despite the booking being for bed and breakfast there was no breakfast so I'd like some money back please. There was no one from the hotel there in the morning to serve anything whatsoever and to be honest it didn't really look as if there was any intention to do so. But the biggest problem was that we were woken up at 06.40 by the builders coming into the property unannounced and who proceeded to drill holes and knock things about in the wall of the adjacent room. If you were doing a refurbishment you should not have been open to the public to take bookings. I think we were the only people staying that night and the builders looked a bit surprised when we appeared!!!

Nothing

Location, no elevator and no surface

Good location near to the main square in kolin. Plus short walk from kolin railway station.

Everything was good.

Nice pleasant lady serving very good breakfast, nothing too much trouble, great place to stay 15mins walk from the railway station.

The uphill walk from the railway station..

They gave me checkout one hour later without any surcharge. The location is a 10 minute walk from the train station.

A bit loud next to a big train station.

The room was not as described. We booked a room with AC, but there was none and the staff did not provide a solution. They claimed it was the other rooms that had AC and they were full. We late booked the room in a hot day (30°C+) and unfortunately on the top floor the room was at 35°C during the night and stuffy. It was really uncomfortable in these conditions and simply not as described. The facilities were also not super clean and old. the towels had some holes and the shower puts out a lot of water with hard to control temperature.

Great location. Nice room and comfortable bed. As we were arriving late, we were kindly given the code to the keybox to enter the hotel.

Stayed for 3 nights and saw nobody else at the hotel until checking out on the last day. This was the first time the cafe area had been unlocked and someone else was around.

Location, check-in

The fridge and TV were not functional

Close to train station, very easy to do self check-in, room was large, warm and clean. As far as the room itself was concerned, all was good.

Lots of comments in the reviews here about a good breakfast...that's assuming you can actually get breakfast. Messaged hotel owner the day before asking what time breakfast would be, no response until just after 7am that morning, went down at 8 and everything was closed and locked. Owner took another 24 hours to respond, tried again, still all closed. Now that is poor service! If you want to run a hotel with minimal physical contact with your guests, then you at least make the effort to check your messages more than once a day. We didn't even meet the owner once. No soap in bathroom, so we used shower gel. Parking is really difficult, often no available space, which is unacceptable when you advertise free parking.