Reviews of Hostl - Beds & Rooms - The Hostel Inn Paphos, Old Town

Thank you for taking the time to share your experience. We always respect feedback, but we need to clarify important points for future travelers. Our dorms are mixed-gender, as clearly stated during booking. Age or gender of other guests is not controlled by us — that’s the nature of hostels, where people of all backgrounds meet. Regarding the claim about a naked guest: while such things can happen in hostels, it is not something that can be predicted or always prevented. The proper step would have been to report it immediately, so we could relocate you. You only messaged us the following night, and we replied at 3 a.m. offering to move you to a different room. By then you had already decided to leave. On cleanliness: we have 4 bathrooms cleaned daily. Belongings scattered in the dorm are from other guests using the space — that is normal in hostels. The air-conditioning runs all night with a short programmed pause at 3 a.m., something most guests do not find an issue. About the refund: our policy is transparent and agreed to at the time of booking. You even wrote to us that you understood the policy and that your bed could be given to another guest. Complaining afterward about “no refund” is unfair when you explicitly acknowledged the rules. Also, you mentioned being “ghosted” — not true. We responded to your message and explained the situation respectfully. Finally, we must add for future guests: If you come to a hostel only to damage people’s hard work with unfair reviews, please reconsider. Hostels, like life, come with unexpected moments — just like a delayed flight or traffic on the road. These things happen, and the important part is to let us know so we can fix them. If you are not willing to communicate or give a chance for a solution, then maybe a shared hostel is not the right choice. If you are intolerant of any small inconvenience, it may be better to stay home rather than travel. We put our heart into this place since opening and are always available to assist — in person, by phone, or WhatsApp. Most of our guests appreciate the effort and enjoy their stay, and we remain committed to making sure everyone feels welcome. Safe travels.

Thank you for taking the time to share your experience. We always respect feedback, but we need to clarify important points for future travelers. Our dorms are mixed-gender, as clearly stated during booking. Age or gender of other guests i… Show more

Thank you for your feedback. We're glad you liked the room and found the self check-in smooth — we’ve worked hard to make that part easy and efficient. Regarding the terrace: yes, it is a shared space, and unfortunately, not all guests respect quiet hours despite our signs and reminders. Even when other guests politely ask for quiet, some still choose to ignore it. We’re aware of this and already working on a solution to reduce this kind of disruption in the future. As for the bathrooms — you mentioned only one male and one female toilet, but there are two more full bathrooms on the other floor. Had you asked, we would’ve happily shown you. In busy shared environments, it's normal to wait sometimes — just like you would in a full café or restaurant. It’s not unusual or unexpected in a hostel setting. We’re constantly improving and always available to help during your stay — we just need guests to communicate with us, so we can do what we do best.

Thank you for your feedback. We're glad you liked the room and found the self check-in smooth — we’ve worked hard to make that part easy and efficient. Regarding the terrace: yes, it is a shared space, and unfortunately, not all guests … Show more

We’re honestly shocked by these reviews — not only because of the 2/10 score from the same group, but because of how selectively the facts were presented to make things sound worse than they were. Let’s set the record straight: You arrived very early, well before check-in time, and were making noise throughout the property. Still, we welcomed you, offered to store your luggage, and suggested you take a break and return later — which you did. This small act of kindness wasn’t even acknowledged in your review. One of your group members was originally booked in a mixed dorm. Out of respect for her religious needs, we moved her — during the busiest week of the summer — to a female-only room. Again, no mention of that effort or flexibility. You asked for plug adaptors but didn’t want to pay the minimal €3 fee. Even then, we explained safe alternatives, like using EU-to-UK charging blocks — helpful advice that some guests appreciate instead of complain about. And for clarity: we never encourage unsafe use of sockets — we only provide safe, realistic options for travelers who come unprepared. Now to address your so-called “problems”: If a toilet is dirty — it’s because someone left it dirty. We clean every day, and our staff was working in the bathroom while you were there. That includes 5 people trying to resolve a drainage issue, which was caused — like clearly marked signs warn — by flushing toilet paper or wipes, which is not allowed. So, if it didn’t drain, ask yourself who didn’t follow the basic rule posted multiple times, with clear illustrations. “You usually need to clean your room”? This is not only misleading — it’s false. All dormitory rooms are cleaned daily, as they were during your stay. Kitchen “dirty”? Again, that depends on the guests. It’s a shared kitchen, and like at home, if someone leaves a mess, it affects everyone else. The real issue here is respect — or lack of it. The “bad smell” in the female room was not reported, and when we asked another guest from the same room, she thanked us for the hospitality and said everything was clean and it was a great first-time hostel experience. So whose story do we trust? Doors and windows? We checked everything. All fully functional. If something was wrong, it could’ve been fixed — if you had reported it. But here’s what actually happened: you never reported anything. You just waited, then left these reviews to damage a small, hard-working business. That’s your choice — but we won’t stay silent when you twist the truth. And lastly — yes, we do clean, fix, and respond constantly. But we’re not here to carry your personal standards of perfection or manage your expectations if they’re completely disconnected from reality. To be very honest: we do not recommend you visit us again. Hostels are shared spaces. They require basic communication, respect, and kindness — none of which we saw from your side. We’ll continue to improve, grow, and serve the hundreds of respectful guests who value what we do — and one group trying to play games online won’t change that.

We’re honestly shocked by these reviews — not only because of the 2/10 score from the same group, but because of how selectively the facts were presented to make things sound worse than they were. Let’s set the record straight: You arri… Show more

We’re honestly shocked by these reviews — not only because of the 2/10 score from the same group, but because of how selectively the facts were presented to make things sound worse than they were. Let’s set the record straight: You arrived very early, well before check-in time, and were making noise throughout the property. Still, we welcomed you, offered to store your luggage, and suggested you take a break and return later — which you did. This small act of kindness wasn’t even acknowledged in your review. One of your group members was originally booked in a mixed dorm. Out of respect for her religious needs, we moved her — during the busiest week of the summer — to a female-only room. Again, no mention of that effort or flexibility. You asked for plug adaptors but didn’t want to pay the minimal €3 fee. Even then, we explained safe alternatives, like using EU-to-UK charging blocks — helpful advice that some guests appreciate instead of complain about. And for clarity: we never encourage unsafe use of sockets — we only provide safe, realistic options for travelers who come unprepared. Now to address your so-called “problems”: If a toilet is dirty — it’s because someone left it dirty. We clean every day, and our staff was working in the bathroom while you were there. That includes 5 people trying to resolve a drainage issue, which was caused — like clearly marked signs warn — by flushing toilet paper or wipes, which is not allowed. So, if it didn’t drain, ask yourself who didn’t follow the basic rule posted multiple times, with clear illustrations. “You usually need to clean your room”? This is not only misleading — it’s false. All dormitory rooms are cleaned daily, as they were during your stay. Kitchen “dirty”? Again, that depends on the guests. It’s a shared kitchen, and like at home, if someone leaves a mess, it affects everyone else. The real issue here is respect — or lack of it. The “bad smell” in the female room was not reported, and when we asked another guest from the same room, she thanked us for the hospitality and said everything was clean and it was a great first-time hostel experience. So whose story do we trust? Doors and windows? We checked everything. All fully functional. If something was wrong, it could’ve been fixed — if you had reported it. But here’s what actually happened: you never reported anything. You just waited, then left these reviews to damage a small, hard-working business. That’s your choice — but we won’t stay silent when you twist the truth. And lastly — yes, we do clean, fix, and respond constantly. But we’re not here to carry your personal standards of perfection or manage your expectations if they’re completely disconnected from reality. To be very honest: we do not recommend you visit us again. Hostels are shared spaces. They require basic communication, respect, and kindness — none of which we saw from your side. We’ll continue to improve, grow, and serve the hundreds of respectful guests who value what we do — and one group trying to play games online won’t change that.

We’re honestly shocked by these reviews — not only because of the 2/10 score from the same group, but because of how selectively the facts were presented to make things sound worse than they were. Let’s set the record straight: You arri… Show more

Thank you for your feedback and for highlighting the comfort, location, and vibe of the space — we’re happy you enjoyed the courtyard, the kitchen, and our team’s support during your stay. Regarding the dorm beds: the setup is exactly as shown in the listing photos, and we’ve never advertised bed curtains or individual plugs for the top bunks. That said, we’re always improving based on feedback, and adding those small comforts is already part of our upgrade plan. Appreciate you staying with us — and you’re always welcome back!

Thank you for your feedback and for highlighting the comfort, location, and vibe of the space — we’re happy you enjoyed the courtyard, the kitchen, and our team’s support during your stay. Regarding the dorm beds: the setup is exactly as s… Show more

Thank you for your feedback and for highlighting the friendly reception — we appreciate that. Regarding the hill — our location is not a surprise. It’s clearly shown on the map before booking, and for guests arriving on foot with luggage, we always recommend either a taxi or a rental car, which we’re more than happy to help arrange. To count that as a negative against the hostel itself feels a bit unfair. As for the A/C — yes, our rooms are air-conditioned and it operates during set hours. They are set to run during specific hours because, unfortunately, many guests in the past have left it running for hours while not even being in the room. To avoid unnecessary energy waste and ensure the equipment lasts for everyone, we’ve set a balanced schedule that still keeps the space comfortable. We do not pretend to be a shopping mall :) This is a hostel designed for rest, comfort, and shared living. We’ve set these limits to avoid energy waste and keep the environment respectful and sustainable for all guests. We offer a clean and comfortable place to sleep, a kitchen to prepare a basic meal, a beautiful garden to enjoy your coffee, and showers to freshen up. And we do it all with care and effort every single day. You’re always welcome back!

Thank you for your feedback and for highlighting the friendly reception — we appreciate that. Regarding the hill — our location is not a surprise. It’s clearly shown on the map before booking, and for guests arriving on foot with luggage, … Show more

Thank you so much for your kind words and strong recommendation! We're really happy you enjoyed the space, the sea-view terrace, and the overall vibe of the hostel. I appreciate the shoutout personally — it was a pleasure helping you, and we're always here to make sure everything runs smoothly. You're welcome back anytime!

Thank you so much for your kind words and strong recommendation! We're really happy you enjoyed the space, the sea-view terrace, and the overall vibe of the hostel. I appreciate the shoutout personally — it was a pleasure helping you, a… Show more