I didn’t like the fact there was no table service at breakfast the last time we stayed we had a waiter/waitress bringing us tea and coffee.Also every time I went to the customer relations desk there was never anyone there day or night. No fruit in our room like previous occasions.

I loved the fact that it’s all been refurbished especially the bathrooms. I also liked the foyer with the new bar

Stayed in August 2025

We had an amazing vacation, the hotel was clean, pleasant, and had an incredible staff. Yiota Georgiou, the gust relation manager, was simply wonderful and did everything she could to make our stay enjoyable. The kitchen staff and waiters were very kind! Since we keep kosher, they did everything possible to provide us with alternative options for our meals. We will definitely come back again.

Stayed in August 2025

A bit expensive compared to what you are getting for that money. Kitchen is also not so good in terms of variety of the foods, although they are tasty ☺️

Huge thanks to the animation team for their energy 🫶🫶 Great stuff overall, especially bartenders 🫶🥴 You should definitely give some bonus them 😁 Beach is also great.

Stayed in August 2025

I was surprised by the inconsistent cleaning hours. One day we arrived at our room later in the afternoon after being in the pool all day and the room still wasn’t cleaned, and then they wanted to clean it when we were already in the room resting before dinner. It was eventually cleaned later when we went to dinner, but it would have been nice to come back to a clean room after being out all day.

We had a great vacation! I was with my three year old toddler and the kids facilities were perfect for him. He loves the playground, the play center, the kiddie pool, and the mini disco! He waited all day to dance at night:) The staff was extremely friendly and super accommodating, everyone from the cleaning and restaurant staff to the entertainment team who were exceptional, my son loved them.

Stayed in August 2025

‏The most important thing: the floor in the pool area is very, very slippery and dangerous. We fell several times, adults and children. It must be replaced with an anti-slip floor in the pool area. Second, it would be nice if there were storage shelves in the wardrobe in the room.

we really enjoyed the hospitality. The team are very kind and pleasant. The facilities at the hotel are good, the food in the dining room, the service... Thank you for everything. We will happily return for a third time.

Stayed in August 2025

When you take all inclusive, don't expect extraordinary food for launch; it was almost like the fast-food. The ACAI Restaurant as Terace is not having air conditioning and when you eat in the middle of the day with the high temperature the experience is even worst. ACai service needs improvement.

We liked the breackfast quality and evenings Palm Restaurant dinners. The beach is perfect and we enjoyed staying under the shadow of palm trees. Excelent feeling. We liked the room with see view and amenities. Congratulations to Palm Restaurant members fantastically managing the service in crowded days when a lot of people served something. We liked live music in Ouseria and its a la carte food !

Stayed in August 2025

The hotel is very big and such can be noisy especially in the dining areas but there are quiet times and areas. We got the exact same room that we received last time which we complained about as it is in the longest corridor (with the highest amount of rooms) in the floor and we had a lot of noise from our "neighbours" and specifically the door slams on the 2nd floor. this is not an hotel issue but a guest issue so i wouldnt blame the hotel although they can silence the door sounds using a gentle slamming mechanism. We were offered a different room but since we didnt want to move mid trip, we decided to stay. overall, there are not a lot of bad things. the hotel is great, the staff is excellent.

This is a great hotel and the second time we're staying there. first we want to thank Elizabeth who helped us with everything that we needed. the room is excellent and always clean. the bunk beds are nice for two kids and the view is excellent (sea view). the meals are good and you can always find something to eat. we're two people with celiac and always had gluten free options. breakfast - gluten free bread and snacks. lunch - pasta or pizza. and also side dishes. notice that not all of the staff are aware on what is gluten free and the signs sometimes might be confusing (the fries didnt say gluten but when asked they said that its fried in the same oil as gluten products) but there is always someone to ask or a product sticker. The game room is good for kids and adults and there are tons of activities. pool and beach are clean and the bar is great for all types of drinks.

Stayed in August 2025

Massage and spa

Stayed in August 2025

The overall room cleanliness and shower size and access

We loved the Mediterranean restaurant ouzeria and especially Doros the passionate manager . He made our dining experience much better with his recommendations and explanations and sense of humor. We also loved the beach

Stayed in August 2025

We loved everything in the hotel, clean, very good staff, very good buffet

Stayed in August 2025

A bit far from the city - around 20-25 mins

Great pool Great service Took care of everything we needed.

Stayed in August 2025

THE HOTEL IS REALY LUXURY BUT NEED RENOVATION IN THE ROOMS AND SHOWER ROOM THE LOBBY VERY NICE NEED SOME TO RENEW

Stayed in August 2025

No water in half board

We love the hotel, we love Yiota guest manager, the food very good

Stayed in August 2025

Everything

Stayed in August 2025

Amazing crew, that made sure that all ok with us all the time very good breakfast overall great stay very recommended

Stayed in August 2025

The only thing that we didnt like was that the steam room wasnt working.But not so important.

We like totally EVERYTHING!It was our wedding night and we chose to spend the night there,to relax!Sauna was great,the bed amaazing,bath great too!Our room was to the 5th floor and the view was INCREDIBLE!The staff very polite!Breakfast 5/5!Even the small market inside of the hotel has acceptable prices!Also the restaurants have very good prices!We re gonna be back for sure🩷

Stayed in June 2025

We love Yiota guest relations and the rooms

Stayed in July 2025

Great service Very good breakfest Clean

Stayed in July 2025

Nothing

Good location, private beach, lovely staff.

Stayed in July 2025

Very dirty beach

The staff was great!

Stayed in July 2025

The management was extremely helpful and accommodating in assisting a late check out The service was great

Stayed in July 2025

Renovation of gym

Good hotel. Perfect staff.

Stayed in July 2025

Everything was perfect.

The room was vey nice and the property was very clean.

Stayed in July 2025

Nothing.

Great facilities for everyone – couples, families, etc. The beach was very clean, and the pools were well maintained. The room was spacious and comfortable. The food was excellent with a wide variety of options – meat, fish, and more. The staff were very friendly!

Stayed in July 2025