8.5

Reviews of Zoetry Curacao

Piscadera Bay z/n., Willemstad, Curaçao

  • Mcdaniel

    Reviewed: 15 August 2025 · Stayed in June 2025

    Verified review
  • Edonnya

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review
  • Deli

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    The staff was great. They were all friendly and let you feel at home open to have a conversation with you. The facilities were awesome.

    Property response:

    Dear Deli, Thank you for your wonderful review of Zoëtry Curaçao Resort & Spa. We’re delighted to hear that our team members made you feel at home with their warmth and hospitality. It’s also great to know that you enjoyed the resort’s facilities and ambiance. Your kind words mean a lot to us, and we look forward to welcoming you back soon for another serene and memorable stay. Warm regards, Nathan Morishaw Social Media Coordinator

    Dear Deli, Thank you for your wonderful review of Zoëtry Curaçao Resort & Spa. We’re delighted to hear that our team members made you feel at home with their warmth and hospitality. It’s also great to know that you enjoyed the resort’s… Show more

    Zoetry Curacao
    31 July 2025
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  • Piero

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review
  • Gayla

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    I loved the staff and how helpful they all were. Chanis, Lake and Dominique were amazing at guiding me through my stay to plan activities. Customer service was great. I loved the room was clean and spacious. Bed was super soft.

    It was a little too quiet at times. I think they should increase activities even though it’s a wellness resort maybe trivia night. I didn’t like that the menu stayed the same every night and in order to get different options we had to go over to dreams or I’ll mare. It also needed more general American options.

    Property response:

    Dear Dayla, Thank you for your feedback and your 8.0 rating. We are so pleased to hear that you loved our team members and found them helpful, especially Chanis, Lake, and Dominique, who were amazing at guiding you through your stay to plan activities and we will surely recognize them for this. It's wonderful to know you found your accommodation clean, spacious, and the bed super soft, and that our pool and facilities were well-maintained. Your high scores for Staff, Cleanliness, Location, and Comfort are truly rewarding! Your insights are valuable as we continuously work to enhance our guest experience. We hope to welcome you back to Zoetry Curacao resort & Spa again soon for another relaxing stay! Kind Regards, Nathan Morishaw Social Media Coordinator

    Dear Dayla, Thank you for your feedback and your 8.0 rating. We are so pleased to hear that you loved our team members and found them helpful, especially Chanis, Lake, and Dominique, who were amazing at guiding you through your stay to p… Show more

    Zoetry Curacao
    1 July 2025
  • Sarvis

    Reviewed: 20 May 2025 · Stayed in May 2025

    Verified review

    Bartender

    Restaurant was down and the golf cart went out

    Property response:

    Dear Sarvis, Thank you for taking the time to rate your stay and highlight the aspects you enjoyed, especially the outstanding service from our bartender and our resort's comfort and cleanliness. We sincerely apologize for the inconvenience and your feedback helps us improve, and we’re working to ensure these kinds of disruptions are minimized in the future. We hope to have the opportunity to welcome you back for a smoother and more seamless experience. Warm regards, Nathan Morishaw Social Media Coordinator

    Dear Sarvis, Thank you for taking the time to rate your stay and highlight the aspects you enjoyed, especially the outstanding service from our bartender and our resort's comfort and cleanliness. We sincerely apologize for the inconve… Show more

    Zoetry Curacao
    20 May 2025
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  • Viktoriya

    Reviewed: 13 May 2025 · Stayed in May 2025

    Verified review

    Great vibes.

    More options with foods.

    Property response:

    Dear Viktoriya, Thank you for your wonderful review and the excellent 9.0 rating. We are absolutely thrilled to see your perfect 10s across all basic categories and to hear you found Zoetry Curacao Resort & Spa an "Extremely relaxing, beautiful boutique style resort" with "Great vibes"! Your positive comments truly capture the experience we strive to provide. Thank you for choosing Zoetry Curacao Resort & Spa. We hope to have the pleasure of welcoming you back again soon for more great vibes and relaxation! Kind Regards, Nathan Morishaw Social Media Coordinator

    Dear Viktoriya, Thank you for your wonderful review and the excellent 9.0 rating. We are absolutely thrilled to see your perfect 10s across all basic categories and to hear you found Zoetry Curacao Resort & Spa an "Extremely rel… Show more

    Zoetry Curacao
    14 May 2025
  • Tiffani

    Reviewed: 27 April 2025 · Stayed in April 2025

    Verified review

    Food was delicious

    Property response:

    Dear Tiffani, Wow, thank you so much for this absolutely incredible review! We are over the moon to see that you gave us a perfect 10/10 across ALL categories – Staff, Cleanliness, Location, Facilities, Comfort, Value for money, and even the Bed rating! This comprehensive perfect score is truly outstanding and means the world to our team. It's also wonderful to hear your specific comment that the food was delicious. Thank you for choosing Zoetry Curacao Resort & Spa and for sharing your wonderful experience. We can't wait to welcome you back for another perfect stay in the future! Kind Regards, Nathan Morishaw Social Media Coordinator

    Dear Tiffani, Wow, thank you so much for this absolutely incredible review! We are over the moon to see that you gave us a perfect 10/10 across ALL categories – Staff, Cleanliness, Location, Facilities, Comfort, Value for money, and … Show more

    Zoetry Curacao
    28 April 2025
  • Felipe

    Reviewed: 3 January 2025 · Stayed in January 2025

    Verified review

    The hotel is very quiet and reserved. The pool area is amazing.

    the room smelled of rotten water as did the other bathrooms in the hotel

    Property response:

    Dear Felipe, Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the quiet and reserved atmosphere at Zoëtry Curaçao Resort, Spa & Casino and appreciated the amazing pool area. We value your feedback and are committed to continuously improving our facilities and services to provide a comfortable and pleasant experience for all our valued guests. We hope you'll consider staying with us again in the future. Kind regards, Nathan Morishaw Social Media Coordinator

    Dear Felipe, Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the quiet and reserved atmosphere at Zoëtry Curaçao Resort, Spa & Casino and appreciated the amazing pool area. We value your feedback a… Show more

    Zoetry Curacao
    13 January 2025
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  • Ethan

    Reviewed: 23 September 2024 · Stayed in September 2024

    Verified review
  • Myles

    Reviewed: 21 September 2024 · Stayed in September 2024

    Verified review

    I loved how clean the property was the pictures online do no justice of the beauty. The master suite was the perfect room. The staff from the time I walked in the property were friendly, helpful and all smiles. Truly enjoyed all the food I had during my stay and room service was always prompt.

    N/a

    Property response:

    Dear Myles, Thank you so much for taking the time to share your wonderful experience at Zoetry Curacao Resort & Spa. We are thrilled to hear that you loved the beauty and cleanliness of our property, and that your Master Suite provided the perfect setting for your stay. It’s great to know that the online pictures couldn’t quite capture the true beauty of our resort—your kind words mean a lot to us! It’s heartwarming to hear that our team welcomed you with friendliness and warmth right from the moment you arrived. Providing exceptional service with a smile is what we strive for, and it’s fantastic to know that it made such a positive impression on your experience. We’re also delighted to hear that you enjoyed all the food and appreciated the promptness of our room service. It was truly a pleasure hosting you, and we look forward to welcoming you back for another unforgettable stay in the future! Warm regards, B.A Social Media Manager.

    Dear Myles, Thank you so much for taking the time to share your wonderful experience at Zoetry Curacao Resort & Spa. We are thrilled to hear that you loved the beauty and cleanliness of our property, and that your Master Suite provided… Show more

    Zoetry Curacao
    9 October 2024
  • Queen

    Reviewed: 26 August 2024 · Stayed in August 2024

    Verified review
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  • Ronald

    Reviewed: 16 April 2024 · Stayed in April 2024

    Verified review
  • Niama

    Reviewed: 16 March 2024 · Stayed in February 2024

    Verified review
  • Lenese

    Reviewed: 14 March 2024 · Stayed in January 2024

    Verified review
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  • Nancy

    Reviewed: 12 March 2024 · Stayed in February 2024

    Verified review

    I liked the feel of ambiance. It was very zen and relaxing

    Property response:

    Dear Nancy, Thank you for taking the time to share your thoughts about your stay at Zoetry Curacao Resort & Spa. We’re delighted to hear that you enjoyed the serene ambiance and found it to be the perfect setting for relaxation. Creating a tranquil and rejuvenating atmosphere is at the core of the Zoetry experience, and it’s wonderful to know that it resonated with you. We hope to welcome you back soon for more moments of pure zen and relaxation in our little slice of paradise! Warm regards, B.A Social Media Manager.

    Dear Nancy, Thank you for taking the time to share your thoughts about your stay at Zoetry Curacao Resort & Spa. We’re delighted to hear that you enjoyed the serene ambiance and found it to be the perfect setting for relaxation. Creat… Show more

    Zoetry Curacao
    9 October 2024
  • Julien

    Reviewed: 7 February 2024 · Stayed in January 2024

    Verified review

    Nice swimming pool with a jacuzzi, and you can swim at night. Awesome showers, large beds, most of the staff was friendly. You have access also to the facilities of Dreams (another hotel next door with beach access). Welcome bottles in the room with some fruit.

    I stayed in the Master Suite, and there was horrible humidity problems in that one, the floor and was were constantly wet, literally dripping water from the walls. Ordered room service that never came, no toilet brush, cheapest toilet paper imaginable, huge tv that has no streaming services, poor service at the restaurants (i've witnessed people leaving one of the restaurants furious that they had been waiting for 1h and their food was not ready yet) and they only have online menus so if you don't have your phone you can't see the menu, ridiculous gift shop prices, waited so long for my bag to be brought to my room that ended up going to pick them up myself, several of the bar staff have zero experience and don't know how to make basic cocktails, at 800 euros per night this is all unacceptable.

    Property response:

    Dear julien, Thank you for taking the time to share such a detailed review of your stay at Zoetry Curacao Resort & Spa. While I’m pleased to hear that you enjoyed the swimming pool, jacuzzi, and the welcoming touches in your Master Suite, I’m truly sorry that several aspects of your stay did not meet expectations. Your comments about the humidity issues in your suite are very concerning, and I apologize for the discomfort this caused. We will be investigating this matter thoroughly to ensure that such problems are resolved immediately. It’s disappointing to learn that room service was not delivered as expected and that there were challenges with restaurant service and staff training. We understand that these are crucial elements of a luxury stay, and we are taking your feedback seriously to improve our standards and guest experience. We also appreciate your observations regarding the online menus, gift shop pricing, and the service at our bars and restaurants. Your feedback has been shared with our management team, and we will be taking the necessary steps to address these areas and ensure that future guests do not face similar frustrations. We genuinely apologize for the inconveniences you faced during your stay and for not providing the level of service that reflects the Zoetry brand. Your insights are invaluable, and we hope you’ll consider giving us another opportunity to welcome you back and provide you with the exceptional experience you deserve. Warm regards, B.A Social Media Manager.

    Dear julien, Thank you for taking the time to share such a detailed review of your stay at Zoetry Curacao Resort & Spa. While I’m pleased to hear that you enjoyed the swimming pool, jacuzzi, and the welcoming touches in your Master Sui… Show more

    Zoetry Curacao
    9 October 2024
  • Julien

    Reviewed: 7 February 2024 · Stayed in January 2024

    Verified review

    Nice swimming pool with a jacuzzi, and you can swim at night. Awesome showers, large beds, most of the staff was friendly. You have access also to the facilities of Dreams (another hotel next door with beach access).

    Ordered room service that never came, no toilet brush, cheapest toilet paper imaginable, huge tv that has no streaming services, poor service at the restaurants (i've witnessed people leaving one of the restaurants furious that they had been waiting for 1h and their food was not ready yet) and they only have online menus so if you don't have your phone you can't see the menu, ridiculous gift shop prices, waited so long for my bag to be brought to my room that ended up going to pick them up myself, several of the bar staff have zero experience and don't know how to make basic cocktails, at the price they charge per room this is all unacceptable.

    Property response:

    Dear Julien, Thank you for taking the time to share such a detailed review of your stay at Zoetry Curacao Resort & Spa. While I’m pleased to hear that you enjoyed the swimming pool, jacuzzi, and the welcoming touches in your Master Suite, I’m truly sorry that several aspects of your stay did not meet expectations. Your comments about the humidity issues in your suite are very concerning, and I apologize for the discomfort this caused. We will be investigating this matter thoroughly to ensure that such problems are resolved immediately. It’s disappointing to learn that room service was not delivered as expected and that there were challenges with restaurant service and staff training. We understand that these are crucial elements of a luxury stay, and we are taking your feedback seriously to improve our standards and guest experience. We also appreciate your observations regarding the online menus, gift shop pricing, and the service at our bars and restaurants. Your feedback has been shared with our management team, and we will be taking the necessary steps to address these areas and ensure that future guests do not face similar frustrations. We genuinely apologize for the inconveniences you faced during your stay and for not providing the level of service that reflects the Zoetry brand. Your insights are invaluable, and we hope you’ll consider giving us another opportunity to welcome you back and provide you with the exceptional experience you deserve. Warm regards, B.A Social Media Manager.

    Dear Julien, Thank you for taking the time to share such a detailed review of your stay at Zoetry Curacao Resort & Spa. While I’m pleased to hear that you enjoyed the swimming pool, jacuzzi, and the welcoming touches in your Master Sui… Show more

    Zoetry Curacao
    9 October 2024
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  • Nandetta

    Reviewed: 7 November 2023 · Stayed in November 2023

    Verified review

    The breakfast were amazing!! However, needs more variety. Not the same breakfast every day. Same as the dinner but the food was amazing. Thank you poetry team.

    I didn’t like everything closed extremely early. There after dinner evening. Zoetry could be exceptional if there were events planned in the evening like from 6 to 10 not all the activities in the morning and nothing to do at night. That is where the points were lost

    Property response:

    Dear Nandetta, Thank you for taking the time to share your feedback regarding your recent stay at Zoetry Curacao Resort & Spa. We are delighted to hear that you enjoyed the amazing breakfast and dinner, and we appreciate your kind words about our team. Your suggestion about having more variety in breakfast and dinner is duly noted, and we will certainly consider ways to enhance the dining experience for our guests. We also appreciate your comments about the timing of activities and events. We understand the importance of providing a well-rounded experience, and your feedback will be taken into consideration as we plan future activities and events. Thank you for choosing Zoetry Curacao Resort & Spa. We value your input, and we hope to welcome you back for another exceptional stay in the future. Warm regards, Bras da Silva Lucas. Assistant social media coordinator & econcierge.

    Dear Nandetta, Thank you for taking the time to share your feedback regarding your recent stay at Zoetry Curacao Resort & Spa. We are delighted to hear that you enjoyed the amazing breakfast and dinner, and we appreciate your kind word… Show more

    Zoetry Curacao
    19 January 2024
  • Danielle

    Reviewed: 12 September 2023 · Stayed in September 2023

    Verified review

    The staff was amazing. We were having a little issue with our room. Shanice, who works at the front desk, went above and beyond to correct the problem. Latoya, the bartender at the pool bar, and the waitress Ruth were amazing. The young lady who was the chef at the pool bar I could not leave her out. The food she made was amazing. The chef even came to speak with us, which was welcoming.

    There is not one thing I didn't like.

    Property response:

    Dear Danielle, Thank you for taking the time to share your fantastic experience at our Zoëtry Curacao Resort & Spa. We're thrilled to hear that our staff, including Shanice at the front desk, Latoya at the pool bar, Ruth the waitress, and the talented chef at the pool bar, made your stay memorable. Your positive feedback is greatly appreciated, and it's wonderful to hear that you didn't encounter any issues during your visit. We strive to provide exceptional service, and it's rewarding to know that our team exceeded your expectations. We look forward to welcoming you back in the future for another amazing stay. Thank you for choosing our resort, and we're grateful for your kind words. Kind regards, Bras da Silva Lucas. Assistant social media coordinator & Econcierge.

    Dear Danielle, Thank you for taking the time to share your fantastic experience at our Zoëtry Curacao Resort & Spa. We're thrilled to hear that our staff, including Shanice at the front desk, Latoya at the pool bar, Ruth the wait… Show more

    Zoetry Curacao
    12 September 2023
  • Dolly

    Reviewed: 22 August 2023 · Stayed in August 2023

    Verified review

    The property was extremely beautiful with wonderful staff and great food and drinks.

    Property response:

    Dear Dolly, Thank you for sharing your positive feedback about your experience at our Zoëtry Curacao Resort, Spa & Casino. We're delighted to hear that you found our property extremely beautiful, enjoyed the wonderful staff, and had great food and drinks during your stay. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future for another enjoyable visit. Thank you for choosing our resort, and we're grateful for your positive comments. Kind regards, Bras da Silva Lucas. Assistant social media coordinator & eConcierge.

    Dear Dolly, Thank you for sharing your positive feedback about your experience at our Zoëtry Curacao Resort, Spa & Casino. We're delighted to hear that you found our property extremely beautiful, enjoyed the wonderful staff, and … Show more

    Zoetry Curacao
    12 September 2023
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  • Kevon

    Reviewed: 22 July 2023 · Stayed in July 2023

    Verified review
  • Gayle

    Reviewed: 10 January 2023 · Stayed in January 2023

    Verified review
  • 7.0 Good
    Terilyn

    Reviewed: 16 November 2022 · Stayed in November 2022

    Verified review
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