Reviews of Papagayo Beach Resort 4 stars

Dear Helene, Thank you for your review! We're happy to hear that you enjoyed the beautiful grounds and our pool. We understand that some guests may prefer a shuttle to the beach, but our saltwater pool and beach area are just a short 5-minute walk from the farthest villa. While we don’t currently offer a shuttle, the proximity makes it an easy stroll. We also appreciate your feedback regarding poolside services and will take it into consideration as we continue to enhance our guest experience. We hope to welcome you again in the future! Best regards, Papagayo Beach Resort

Dear Helene, Thank you for your review! We're happy to hear that you enjoyed the beautiful grounds and our pool. We understand that some guests may prefer a shuttle to the beach, but our saltwater pool and beach area are just a short … Show more

Dear A, Thank you so much for your review of Papagayo Beach Resort. We are delighted to know you thoroughly enjoyed your time with us and that our convenient location made it even more memorable. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. We look forward to welcoming you back to Curaçao & Papagayo Beach Resort! Warm regards, Papagayo Beach Resort

Dear A, Thank you so much for your review of Papagayo Beach Resort. We are delighted to know you thoroughly enjoyed your time with us and that our convenient location made it even more memorable. It was our pleasure hosting you, and we hop… Show more

Thank you for your feedback, Carly! We're delighted to hear that you had a very nice and relaxing stay. It's great to know that our cleaning and housekeeping team made such a positive impression on you. We take pride in maintaining high standards of cleanliness, and we're glad you noticed the thoroughness of our efforts between guest stays. We hope to welcome you back for another relaxing visit soon!

Thank you for your feedback, Carly! We're delighted to hear that you had a very nice and relaxing stay. It's great to know that our cleaning and housekeeping team made such a positive impression on you. We take pride in maintaining high s… Show more

Dear Kimberley, Thank you for your detailed feedback. We're glad to hear that you enjoyed the location, setup, and the furnishings of your accommodation, as well as the convenience of the nearby beach and restaurants. However, we're sorry to learn about the issues you encountered with the cleanliness of the pools and the challenges with housekeeping and towel availability. These are not the standards we aim to uphold, and we sincerely apologize for the inconvenience. Your comments will be shared with our team to ensure these areas are improved. We appreciate your input and hope you'll consider giving us another chance in the future. Sunny regards, Papagayo Beach Resort

Dear Kimberley, Thank you for your detailed feedback. We're glad to hear that you enjoyed the location, setup, and the furnishings of your accommodation, as well as the convenience of the nearby beach and restaurants. However, we're sorry … Show more

Dear christian, Thank you for your positive review! We're thrilled to hear that you enjoyed our spacious villas and the convenient location close to the best beaches of Curaçao. It’s great to know you appreciated the amenities at Papagayo Beach Resort and the excellent service from our staff. We’re delighted to have made your stay special and look forward to welcoming you and your family back in the future! Warm regards, Papagayo Beach Resort

Dear christian, Thank you for your positive review! We're thrilled to hear that you enjoyed our spacious villas and the convenient location close to the best beaches of Curaçao. It’s great to know you appreciated the amenities at Papagayo… Show more

Dear Fabio, Hello Fabio, Thank you for sharing your feedback. We're delighted to hear that you found our location comfortable and convenient. We apologize for the negative experience you had with our staff. This is not reflective of our standards, and we will address this issue to ensure it does not happen again. We hope to welcome you back to Papagayo Beach Resort for an even better experience in the future. Warm regards, Papagayo Beach Resort

Dear Fabio, Hello Fabio, Thank you for sharing your feedback. We're delighted to hear that you found our location comfortable and convenient. We apologize for the negative experience you had with our staff. This is not reflective of our s… Show more

Hi Theodor, Thank you for your detailed review! We're delighted to hear that you found our villas to be a perfect fit for your family and enjoyed the open living space and beautiful sea views. It's great to know that our daily cleaning service met your expectations. We apologize for the condition of the swimming pool during your stay and appreciate your feedback on this matter. We're committed to maintaining our facilities and will address this issue promptly. We're glad it didn't impact your overall experience, especially with the nearby beaches being so convenient. We hope to welcome you back to Papagayo Beach Resort in the future for an even better stay! Best regards, The Papagayo Beach Resort Team

Hi Theodor, Thank you for your detailed review! We're delighted to hear that you found our villas to be a perfect fit for your family and enjoyed the open living space and beautiful sea views. It's great to know that our daily cleaning ser… Show more

Jennifer, thank you for sharing your positive experience at Papagayo Beach Resort! It's fantastic to hear that you enjoyed the convenience of having so many activities right at your fingertips. The combination of a beautiful beach and pool area, delicious food, and great vibes creates the perfect atmosphere for a memorable vacation. We're thrilled that you had such a wonderful time, and we look forward to welcoming you back for more unforgettable experiences in the future! Sunny regards, Team Papagayo

Jennifer, thank you for sharing your positive experience at Papagayo Beach Resort! It's fantastic to hear that you enjoyed the convenience of having so many activities right at your fingertips. The combination of a beautiful beach and pool … Show more

Dear Danielle, Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated the location of our resort. However, we're truly sorry to learn that you found our service lacking during your stay. Your experience certainly doesn't reflect the high standards we strive to maintain. We apologize for any inconvenience you encountered while trying to get assistance from our staff. Please know that your comments have been taken seriously, and we'll be addressing them with our team to ensure improvements are made. We want every guest to feel well taken care of and have a seamless experience with us. If there's anything specific we can do to make things right or if you have any further suggestions, please don't hesitate to reach out. We genuinely hope to have the opportunity to welcome you back in the future, providing you with the excellent service you deserve. Warm regards, Papagayo Beach Resort

Dear Danielle, Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated the location of our resort. However, we're truly sorry to learn that you found our service lacking during you… Show more

Thank you for taking the time to share your feedback, Kathryn. We're glad to hear that you found the balcony and furniture comfortable, and that you enjoyed the amenities such as the air conditioning and kitchen facilities. It's wonderful to know that you appreciated the pool area as well. We apologize for any discomfort you experienced with the bed and interior furniture. Your comments regarding the check-in process and the response from our front desk team are concerning, and we will address these issues internally to ensure that our guests receive the level of service they deserve. Regarding the location, we want to clarify that while our hotel is directly in front of the beach for guests who prefer not to walk, the resort is indeed located just a short 3 to 5 minutes' walk from the beautiful Thiel Beach. We understand that the accessibility of the beach is important, and we will work to better communicate this to our guests in the future. Once again, we appreciate your feedback as it helps us to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience. If there's anything else we can assist you with, please don't hesitate to reach out to us. Sunny regards, Team Papagayo

Thank you for taking the time to share your feedback, Kathryn. We're glad to hear that you found the balcony and furniture comfortable, and that you enjoyed the amenities such as the air conditioning and kitchen facilities. It's wonderful t… Show more

Dear Elizabeth, Thank you for taking the time to share your feedback with us. We appreciate your kind words regarding our resort's design and picturesque landscape. It's wonderful to hear that these aspects left a positive impression on you. However, we are truly sorry to hear about the challenges you encountered during your stay. Please accept our sincerest apologies for any inconvenience caused by the slow check-in process and the condition of your room. Rest assured, we take your feedback seriously and will address these issues promptly to ensure a smoother experience for our future guests. We understand the importance of a comfortable and relaxing stay, and we regret that we fell short of your expectations in this regard. Your comments regarding the maintenance issues in your room, as well as the beach amenities, have been duly noted, and we will work diligently to rectify these shortcomings. At Papagayo Beach Resort, we strive to create memorable experiences for all our guests, and your feedback serves as a valuable tool for us to continuously improve our services. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve. Sunny regards, Papagayo Beach Resort

Dear Elizabeth, Thank you for taking the time to share your feedback with us. We appreciate your kind words regarding our resort's design and picturesque landscape. It's wonderful to hear that these aspects left a positive impression on yo… Show more

Dear Diane, Thank you for sharing your feedback with us following your recent stay. We truly appreciate your insights, as they help us identify areas for improvement. At Papagayo Beach Resort, we take pride in our unique open-concept layout, where the indoor and outdoor spaces seamlessly blend, offering guests an authentic Caribbean experience. However, we understand that this design may not be suitable for everyone, especially during certain seasons when mosquitoes are more prevalent. While we do our best to mitigate this issue with regular pest control measures and the natural breeze of the island, we acknowledge that it may still impact some guests' comfort. Regarding your concerns about the bathroom and amenities, we apologize for any inconvenience you experienced. Rest assured, we are continuously working to enhance our facilities and guest experience. We will address the issues you've mentioned, such as the dated bathroom and lack of shelves or grab bars, to ensure a more comfortable stay for our guests. We appreciate your valuable feedback and hope that despite these challenges, you were still able to enjoy your time at our resort. Should you decide to visit again, we recommend exploring our hotel section, which offers fully air-conditioned accommodations that may better suit your preferences. Thank you again for your review, and we hope to have the opportunity to welcome you back in the future. Warm regards, Papagayo Beach Resort

Dear Diane, Thank you for sharing your feedback with us following your recent stay. We truly appreciate your insights, as they help us identify areas for improvement. At Papagayo Beach Resort, we take pride in our unique open-concept layo… Show more

Dear Steven, Thank you for sharing your experience at Papagayo Beach Resort, and we appreciate your positive comments about the great location, beautiful surroundings, and the kindness of our breakfast staff. We sincerely apologize for the inconvenience you faced with cockroaches in your house. Your feedback is essential, and we take matters like these very seriously. Rest assured, we will address this issue promptly to ensure a more comfortable stay for our guests in the future. Cleanliness and guest satisfaction are of utmost importance to us, and we regret any lapse in this regard. We appreciate your understanding and patience. If there's anything else you would like to share or if there's anything we can do to make it right, please feel free to let us know. We value your feedback and hope to have the opportunity to welcome you back for a much-improved experience. Warm regards, Papagayo Beach Resort

Dear Steven, Thank you for sharing your experience at Papagayo Beach Resort, and we appreciate your positive comments about the great location, beautiful surroundings, and the kindness of our breakfast staff. We sincerely apologize for th… Show more

Dear Richard, Thank you for your wonderful review of Papagayo Beach Resort! We're delighted to hear that you enjoyed our fantastic location and the convenience of accessing the health club, swimming pool, beach, and parking facilities. Our dedicated staff takes great pride in providing excellent service and ensuring everything is well-maintained for our guests' comfort. We appreciate your recommendation of renting a car to explore the best parts of Curacao. Having the freedom to explore the island at your own pace is a great way to make the most of your visit. Regarding nearby facilities, we understand your feedback about the local supermarket. While it may be convenient, we do acknowledge that food prices can be higher in certain areas. We're glad you found the tip about LunaPark supermarket helpful, as it's always good to find ways to save money during a vacation. Once again, thank you for choosing Papagayo Beach Resort for your stay in Curacao. We hope to welcome you back soon for another great experience that meets your expectations. Should you need any assistance or have further feedback, please don't hesitate to reach out to us. Safe travels and warm regards! 🏝️🌞🌊 Team Papagayo

Dear Richard, Thank you for your wonderful review of Papagayo Beach Resort! We're delighted to hear that you enjoyed our fantastic location and the convenience of accessing the health club, swimming pool, beach, and parking facilities. Our… Show more

Dear Hasan, Thank you for your feedback. We appreciate your positive comments and are pleased to hear that you found our staff friendly and enjoyed our great location. We're glad that the bus service across the street provided convenient transportation to Punda, the picturesque town, at an affordable price. We know how convenient having a kitchen and a supermarket on the grounds is for our guests and we're happy you find it easy. We're also delighted that you enjoyed our Beach Club, which caters to both families and couples. We understand that the open concept layout of our villas, where the kitchen and living room integrate with the terrace, means that air conditioning is only available in the bedrooms. This design is intended to take advantage of Curacao's typically fresh and cooling breeze. However, we apologize if the fan you had did not circulate well. We're glad that our team provided an additional fan to ensure your comfort. We appreciate your understanding in this regard. We acknowledge that the steep hill to walk back to the Resort could be challenging, but we're pleased to hear that you felt it was worth the effort. We hope the beautiful surroundings and amenities made up for any inconvenience caused. Thank you again for sharing your experience with us. We value your feedback, as it helps us improve our services. We hope to welcome you back in the future and provide you with an even more enjoyable stay. If there's anything else we can assist you with, please don't hesitate to let us know. Warm regards, Papagayo Beach Resort

Dear Hasan, Thank you for your feedback. We appreciate your positive comments and are pleased to hear that you found our staff friendly and enjoyed our great location. We're glad that the bus service across the street provided convenient t… Show more

Dear Flavia, Thank you for taking the time to provide your feedback. We appreciate your comments and would like to address some of the concerns you raised. We apologize for any inconvenience caused by the cleanliness of your accommodation upon arrival. We strive to maintain high standards of cleanliness, and it is disheartening to hear that we fell short in this regard. We take cleanliness seriously and have shared your feedback with our housekeeping team to ensure that such oversights do not occur in the future. Regarding the replenishment of amenities, we do encourage our guests to notify us during their stay if they require additional supplies. We apologize if this information was not clearly communicated to you. We aim to provide a comfortable and convenient experience for our guests, and we are working on improving the communication regarding amenities replenishment to avoid any confusion in the future. We also apologize for any inconvenience caused by the timing of our housekeeping service. We strive to strike a balance between respecting our guests' privacy and ensuring a timely cleaning service. We will review our procedures to ensure that our team members communicate more effectively with our guests and accommodate their requests whenever possible. We appreciate your kind words about our reception staff and gate staff. We take pride in delivering excellent customer service, and we're glad to hear that they made a positive impression. We greatly value your feedback regarding the resort feeling being more like an Airbnb. At Papagayo Beach Club, we offer a range of accommodations to cater to different preferences and needs. Our villas are designed to provide families or groups of friends with a "home away from home" experience, complete with a fully equipped kitchen. We understand that this setup may give a more relaxed and independent atmosphere akin to Airbnb. However, we also have a hotel option available, which may better suit your taste and preference for a traditional resort experience. Also at the Resort, we have the Royal Suite and Presidential Suite, which offers luxurious accommodations with a higher level of service. These suites provide a more exclusive and pampering experience for our guests. Your feedback helps us to continually enhance and improve our services and facilities. We are committed to delivering a true resort experience to all our guests, and we take your input seriously as we work towards achieving that goal. We appreciate your valuable insights, and we invite you to explore our suites on your next visit, as they may align more closely with the experience you are seeking. Thank you again for sharing your thoughts, and we hope to have the opportunity to welcome you back to Papagayo Beach Resort in the future.

Dear Flavia, Thank you for taking the time to provide your feedback. We appreciate your comments and would like to address some of the concerns you raised. We apologize for any inconvenience caused by the cleanliness of your accommodation… Show more

Dear Fredrik, We are glad to see that you had an enjoyable stay with us and that you found your room to be spacious and well-equipped. We like to make sure that our guests have everything they may need during their visit. We apologize for any inconvenience at the gym, they are a separate company from Papagayo so they have their own rules, we grant our guests the gym pass but can't change their rules. We appreciate your business and hope to be your first choice every time you visit our area. Best regards, Papagayo Beach Resort

Dear Fredrik, We are glad to see that you had an enjoyable stay with us and that you found your room to be spacious and well-equipped. We like to make sure that our guests have everything they may need during their visit. We apologize for… Show more