Reviews of Tropical Paradise at Jan Thiel with Private Pool
Kaya Gamay 8, Jan Thiel, Curaçao
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Reviewed: 10 August 2023 · Stayed in August 2023
Verified reviewIts an nice open house concept with a nice pool.
There is need for new A/C in the rooms and the bedrooms need maintenance.
Dear Reggie, Thank you so much for sharing your experience with us. We are pleased to hear that you enjoyed the open house concept and our pool area. We sincerely apologize for the inconvenience you experienced due to the condition of the A/C in the rooms and acknowledge the maintenance needs in the bedrooms. We highly value your feedback, and we want to assure you that we have taken immediate steps to address your concerns. To ensure a comfortable and pleasant stay for our future guests, all our A/C units have undergone thorough maintenance, and we are also installing a new A/C this week. Additionally, the necessary maintenance in the bedrooms is being attended to promptly. We are committed to providing our guests with a high-quality experience, and we hope that, with these improvements, future stays will be more enjoyable. We appreciate your understanding and hope to have the opportunity to welcome you back to a refreshed and improved stay in the future. Thank you once again for bringing these matters to our attention. If there are any other suggestions or feedback you would like to share, please feel free to let us know. Warm Regards, Zoran Ruttner General Manager Coral & Coco
Dear Reggie, Thank you so much for sharing your experience with us. We are pleased to hear that you enjoyed the open house concept and our pool area. We sincerely apologize for the inconvenience you experienced due to the condition of the… Show more