8.3

Reviews of The Ritz Hostel 3 stars

Scharlooweg 27, 1234XL Willemstad, Curaçao

  • Shurby

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Nothing

    Everything

    Property response:

    thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

    The Ritz Hostel
    13 August 2025
  • Mauricio

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review

    The decorations

    Sometime the bed smell like wet

    Property response:

    Thank you for your feedback. We're glad you appreciated the decorations and apologize for the inconvenience with the bed. We’ll look into this to ensure a more comfortable stay in the future.

    The Ritz Hostel
    10 July 2025
  • Efraim

    Reviewed: 13 June 2025 · Stayed in June 2025

    Verified review
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  • Gavaskar

    Reviewed: 17 May 2025 · Stayed in April 2025

    Verified review

    The smell was like a run down hospital

    Property response:

    We're deeply sorry for your experience. We know we did not meet your expectations, and we're committed to making things right

    The Ritz Hostel
    20 May 2025
  • Ronald

    Reviewed: 20 April 2025 · Stayed in April 2025

    Verified review

    Great value for money in the only hostel in Curacao and very cheap for a Caribbean island. Dorm had only 1 bunkbed. Good AC. Restaurant reasonable food. 10 minute walk from Punta bus depot ( 2$ ride from the airport, 40$ in a taxi).

    Nothing to dislike.

    Property response:

    Thank you so much for taking the time to leave us a positive rating. It’s is very much appreciated !

    The Ritz Hostel
    21 April 2025
  • Justin

    Reviewed: 12 April 2025 · Stayed in April 2025

    Verified review

    One of the only hostel in curaçao with international standards. Very clean, feels like a hotel. Was in a room for two and does not even feel like it. The only down side is that when they gave me the key there was a person in the room already and had to change. Just did not like the fact that they let me handle the situation (bring back the first key, transferring tons of luggage without help..) for a mistake I was not responsible of

    Property response:

    Thank you for your kind review and for highlighting our international standards, cleanliness, and hotel-like atmosphere. We’re so glad you enjoyed your stay in the room and felt comfortable. We sincerely apologize for the confusion with your room assignment and understand how inconvenient it must have been to handle the situation on your own. This is not the level of service we aim to provide, and we will work to improve our processes to ensure this doesn’t happen again.

    Thank you for your kind review and for highlighting our international standards, cleanliness, and hotel-like atmosphere. We’re so glad you enjoyed your stay in the room and felt comfortable. We sincerely apologize for the confusion with you… Show more

    The Ritz Hostel
    21 April 2025
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  • Diaz

    Reviewed: 6 April 2025 · Stayed in April 2025

    Verified review

    Very hospitable cleaning staff, great bartenders and excellent taste if food.

    Having chsnge for Usd cash.

    Property response:

    Thank you again for your review and for being an amazing part of our journey. Your continued support means everything to us.

    The Ritz Hostel
    21 April 2025
  • Wasi

    Reviewed: 5 April 2025 · Stayed in April 2025

    Verified review
  • Kelsey

    Reviewed: 27 March 2025 · Stayed in February 2025

    Verified review
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  • Lennard

    Reviewed: 26 March 2025 · Stayed in February 2025

    Verified review

    Very relaxing!

    Property response:

    We thank you Mr. Hostel King for your feedback. We appreciate this very much. We hope you continue enjoying your stay as usual here with us

    The Ritz Hostel
    2 May 2025
  • Maria-cristina

    Reviewed: 14 February 2025 · Stayed in January 2025

    Verified review

    As a budget traveler I find Ritz the most affordable, close to Punda and Otrananda (the bus terminals) from here you can take the bus to go to at least 5, 6 public beaches. The room was super clean, the bedsheets are all white, towels as well, cleaned professionally. The bathrooms and kitchens are a bit old, but cleaned daily (just people leave trash and don't clean after themselves). The staff is very friendly and attentive. The bar, restaurant and pool are amazing! You get a welcome drink at the check in. I loved everything about this place, I don't understand why it has such a low score on booking. I repeat, the room was clean, with 2 beds, perfect to rest ( this was the most important to me). Also they have a mini market ( pricey but just in case you need something quick). And I think they can prepare a small breakfast there as well. Overall satisfied, great value!!

    The cleaning ladies were talking very loud every morning, you could hear from the room 😅 the showers and the fridges could be cleaned with more dedication. The kitchen doesn't have a cooking stove, so you cannot really prepare food. Just a microwave and a boiling pot. But for me this was not a big deal.

    Property response:

    We truly appreciate your continuous support and trust In us. Your positive review brightens our day and serves as a constant reminder of why we love what we do. We will share this with the team.

    The Ritz Hostel
    21 April 2025
  • M

    Reviewed: 14 February 2025 · Stayed in February 2025

    Verified review

    Nice pool, decent breakfast, 2 bed rooms, cool building

    Property response:

    We will continue hard to make every interaction with the RITZ exceptional and memorable

    The Ritz Hostel
    21 April 2025
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  • Evgeni

    Reviewed: 10 February 2025 · Stayed in February 2025

    Verified review
  • Solange

    Reviewed: 11 January 2025 · Stayed in December 2024

    Verified review
  • 7.0 Good
    Zuzana

    Reviewed: 10 January 2025 · Stayed in January 2025

    Verified review

    The staff was very friendly, the location is quite central (5 min walk to the center) and the facilities including the pool, reading room, small kitchen, etc. are a nice extra.

    Missing soap in the bathroom

    Property response:

    We’re really grateful and appreciative you taking the time to share your rating with us. It was an uncommon instance and we’ll do better in the future.

    The Ritz Hostel
    21 April 2025
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  • Roxy

    Reviewed: 29 November 2024 · Stayed in November 2024

    Verified review

    It was my second time staying there. I love how quiet and peaceful the environment is. Also, I enjoyed using all the pools, perfect for pictures. Plus the rooms were clean, and well kept.

    Everything was good this time around. I have nothing bad to comment on at this moment.

    Property response:

    Thank you so much. We hope to see you again soon

    The Ritz Hostel
    6 December 2024
  • Jansen

    Reviewed: 25 November 2024 · Stayed in November 2024

    Verified review
  • Andrew

    Reviewed: 22 October 2024 · Stayed in October 2024

    Verified review
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  • Hipólito

    Reviewed: 21 August 2024 · Stayed in August 2024

    Verified review
  • Rudolf

    Reviewed: 15 July 2024 · Stayed in July 2024

    Verified review
  • 7.0 Good
    Zaiss

    Reviewed: 23 May 2024 · Stayed in May 2024

    Verified review
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  • Robson

    Reviewed: 7 May 2024 · Stayed in May 2024

    Verified review

    Nice coffee break by U$15 Outsdanding colaborators Room locker furnitures Amazing swimming pool

    Kitchen´s light beside #504 room is so poor Walking around the hostel after 21h is uncorfotable, so dark, some strangers guys offering drugs..if has drugs bad stuffs happens.. actually not happens to me, it is a government security issue not hostels one.

    Property response:

    Thank you so much for sharing your experience with us. Thank you for bringing this to our attention! We will forward the request to our product team.

    The Ritz Hostel
    3 July 2024
  • Simón

    Reviewed: 23 April 2024 · Stayed in April 2024

    Verified review
  • Roberta

    Reviewed: 22 April 2024 · Stayed in April 2024

    Verified review

    Friendly staff

    - dirty!!! - Loads of insects in the room, when we went to the reception to discuss a solution the lady told us it was “normal” - the room smelled SO BAD. The last night we couldn’t take it anymore and just slept with the door open (because there aren’t rooms where you can open the windows by the way) - if you want breakfast after 9AM there is no food anymore to be found, probably not enough for all the guests

    Property response:

    We're deeply sorry for your experience. We know we did not meet your expectations, and we're committed to making things right.

    The Ritz Hostel
    16 July 2024
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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