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Reviews of Sunscape Curacao Resort Spa & Casino 4 stars

Boulevard Martin Luther King, 78, 00000 Willemstad, Curaçao

#57 of 60 hotels in Willemstad

Guests' Choice

Review score

Based on 89 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    8.7

  • Facilities

    7.2

  • Staff

    7.3

  • Value for money

    6.9

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 27 August 2025

    8.0
    Great stay, fulfilled my expectation for scuba diving with Ocean Encounters
    • Leisure trip
    • Family with young children
    • Sun Club Deluxe Ocean View King
    • Stayed 7 nights

    Letting men dine in tank top. Do not impose some kind of dress codes when people are on vacation. I don't want to wear long pants for beach vacation

    almost everything great

    Stayed in August 2025

  • Reviewed: 20 August 2025

    8.0
    Comfortable.
    • Leisure trip
    • People with friends
    • Deluxe Garden View King
    • Stayed 3 nights
    • Submitted via mobile

    The closing hour of the restaurants and bar.

    The beach and some restaurants.

    Stayed in August 2025

  • Reviewed: 18 July 2025

    6.0
    Well located All Inclusive. Poor level of service and rooms.
    • Leisure trip
    • Family with young children
    • Deluxe Ocean View Double
    • Stayed 9 nights
    • Submitted via mobile

    The rooms are not as they appear in the pictures. Humidity is visible in the walls and maintenance is required. Service at restaurants has also big opportunities. Long lines and waits to get the service. It takes up to 40 minutes to get a table assigned (even when they're clearly available), and the staff is neither friendly nor proactive. They appear tired and even openly argue with each other. This reflects an unhealthy work environment.

    Location and prívate beach are amazing. The pools and food are outstanding.

    Stayed in July 2025

  • Reviewed: 30 November 2024

    7.0
    Overall, we liked the resort but wished there was someone in charge to get things running smoothly.
    • Leisure trip
    • Family with young children
    • Deluxe Garden View King
    • Stayed 6 nights

    Overall the property lacks solid and efficient management. They do not have systems in place for a smooth check in and check out. They lack enough staff to run the main restaurant. That being said the staff working managed to take care of everyone to the best of their ability. They also lack enough utensils, plates, and cups at all restaurants. We had a total of 6 rooms and the air-conditioner only worked well in two. We asked for maintenance to fix and after the third day we gave up. One room we paid for a king and got a queen and they did not change the room or credit any money. The manager was elusive and hard to find. The front desk staff did the best they could but would up making promises they couldn't keep.

    Things that went well.....beach was nice and well maintained. There were three separate beaches you could use. Water was warm and crystal clear. The resort provided towels from a beachside kiosk. Pools were cleaned every morning. Restaurants were plentiful. They had nightly entertainment and stuff for kids. The rooms were cleaned everyday and they changed out towels daily. Staff was kind and helpful. The wedding coordinator was fabulous and did a beautiful job along with the wait staff.

    Stayed in November 2024

  • Reviewed: 24 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Garden View King
    • Stayed 3 nights
    • Submitted via mobile

    The long wait for dinner at the restaurants. I suggest you put in for your spot early. The portions were on the small side but taste was great

    Special mention to the swim up bartender Wilson, his service was excellent and was really good in telling us about Curacao. The resort in itself was beautiful, friendly staff, easy to check in, rooms was good

    Stayed in August 2024

  • Reviewed: 4 July 2024

    6.0
    Made the most of it but could be improved as the location is excellent
    • Leisure trip
    • Couple
    • Sun Club Deluxe Ocean View Double
    • Stayed 7 nights
    • Submitted via mobile

    Lack of food

    Location

    Stayed in July 2024

  • Reviewed: 15 June 2024

    8.0
    I visited in 2023, I came back 2024, and I will be coming back with my extended family in 2025
    • Leisure trip
    • Couple
    • Deluxe Garden View Double
    • Stayed 3 nights
    • Submitted via mobile

    The AC was not working properly.

    The variety of restaurants and bars. The beach and pool facilities and the friendly and professional staff.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    6.0
    Sunscape
    • Leisure trip
    • Family with young children
    • Deluxe Ocean View King
    • Stayed 3 nights
    • Submitted via mobile

    The rooms needs some major upgrades. Our bathroom was leaking water out into the hall and the ac was barely cooling the room. It was very hot and suffocating at times. The food needs to be better and the restaurants were not opening on the times that they said it would be.

    Beautiful beaches

    Stayed in May 2024

  • Reviewed: 1 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Ocean View King
    • Stayed 3 nights
    • Submitted via mobile

    We stayed in the third floor and it was difficult for my mother to climb the stairs every day. It would of been nice to know beforehand where the room was going to be so a ground floor room could be requested

    The property was clean and all the amenities that we needed were there

    Stayed in May 2024

  • Reviewed: 1 March 2024

    8.0
    Birthday Trip: Great Stay for Affordable Price
    • Leisure trip
    • Solo traveller
    • Deluxe Garden View King
    • Stayed 4 nights
    • Submitted via mobile

    The food on the resort wasnt the best.

    The property was clean. They had great evening entertainment. The staff was well respectful and accommodating my needs.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    7.0
    The only reason I went is because 4 couples from Brazil invited us , that’s why .
    • Leisure trip
    • Couple
    • Deluxe Ocean View Double
    • Stayed 5 nights
    • Submitted via mobile

    I ask for a ocean front view and they give me a side ocean view, they try to change my room 2 days later after my arrival and the other new building are with a bad mold smell, like they show us 3 different rooms all with mold smell, very strong, so I denied because we have allergies. I ask for a refund the difference price they said all rooms are same price, I really don’t believe all rooms have same price.For that reason i don’t recommend people make sure before they book. The staff don’t respond email or answer the phone call before you arrive. I tried like 3 months almost every week to discuss details and they never answer or respond.

    Is good location and good for big family gatherings

    Stayed in January 2024

  • Reviewed: 30 December 2023

    7.0
    Despite the few hiccups we encountered, it was still an enjoyable trip
    • Leisure trip
    • Family with young children
    • Deluxe Ocean View Double
    • Stayed 4 nights
    • Submitted via mobile

    1. The rooms needed to be upgraded. Some amenities were outdated. 2. The main restaurant should have clear labels in at least two languages so guests can identify what the food items are. Also there should be trained staff to assist people who are vegetarians/ vegans know what options they have in addition to fruits and salads. 3. The property advertised a shuttle to go into the town which was false .

    The location, being a beachfront property. The staff was helpful, efficient and friendly. Vary food menu to include dishes from other Caribbean countries.

    Stayed in December 2023

  • Reviewed: 15 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Ocean View Double
    • Stayed 10 nights
    • Submitted via mobile

    Weak management. In main restaurant, where breakfast, lunch and dinner, was with poor product selection and no logistics. Absolutely no management control in in this restaurant. Quality of prepared food was very mediocre. The should change a Head cook immediately.

    Very good location, excellent beach, water, place.

    Stayed in December 2023

  • Reviewed: 3 October 2023

    7.0
    Staff went out of their way to make our stay enjoyable!
    • Leisure trip
    • Couple
    • Premium Deluxe Ocean Front Double
    • Stayed 8 nights
    • Submitted via mobile

    Food was ok, but could be upgraded. That is the only negative comment. All else was EXCELLENT! Would pay more for better food and variety!

    Staff so friendly! Ample amount of poolside lounges. Had problems with steps and they had room moved to ground floor. Pools never crowded. Rooms were quiet.

    Stayed in September 2023

  • Reviewed: 23 September 2023

    7.0
    Good hotel, fairly good service, but customers service should be improved
    • Leisure trip
    • Couple
    • Deluxe Ocean View King
    • Stayed 14 nights
    • Submitted via mobile

    Old property and very slow customer service. One day, we have got 4 towels, next day no towels.

    Great location and gorgeous beach

    Stayed in September 2023

  • Reviewed: 20 September 2023

    8.0
    Positives outweighs the negatives, a perfect budget-friendly location
    • Leisure trip
    • Couple
    • Deluxe Ocean View King
    • Stayed 4 nights
    • Submitted via mobile

    Wait time for food and drinks

    Friendly staff, excellent location

    Stayed in September 2023

  • Reviewed: 31 July 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Premium Deluxe Ocean Front King
    • Stayed 3 nights

    Some of the facilities need to be remodeled. The restaurants/food were disappointing. Sanitation in the vicinity of the restaurants is questionable with all of the birds flying around the tables/food/plates.

    The beach and pools at Sunscape are fantastic. The staff for the most part is very welcoming and friendly.

    Stayed in July 2023

  • Reviewed: 5 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Sun Club Deluxe Ocean View Double
    • Stayed 5 nights
    • Submitted via mobile

    The beach and the location

    Stayed in July 2023

  • Reviewed: 13 March 2023

    8.0
    it does provide the rest and relaxation needed.
    • Leisure trip
    • Couple
    • Deluxe Ocean View Double
    • Stayed 17 nights

    the service sometimes are not what is expected for example, the staff can be rude

    liked the view and nature

    Stayed in March 2023

  • Reviewed: 12 March 2023

    7.0
    I enjoy the staff, but the room let little to be desired.
    • Leisure trip
    • Couple
    • Deluxe Double Room, 2 Double Beds, Garden View
    • Stayed 5 nights
    • Submitted via mobile

    The room was a nightmare because of that i won’t come here again.

    I love the location and the staff that work so hard to take care of the customers.

    Stayed in March 2023

  • Reviewed: 7 February 2023

    7.0
    it’s a good place to visit once.
    • Leisure trip
    • People with friends
    • Deluxe Ocean View Double
    • Stayed 7 nights
    • Submitted via mobile

    restaurants have a long wait time. Food is just okay. Buffet has enough choices to choose from.

    nice area for swimming, not much beach to walk on. it’s a man made beach area.

    Stayed in February 2023

  • Reviewed: 30 December 2022

    8.0
    Curacao
    • Leisure trip
    • Couple
    • Deluxe Ocean View King
    • Stayed 6 nights
    • Submitted via mobile

    The room had a damp smell but the room was always clean.

    It was a beautiful island right on the beach. The staff was very nice, kind, and helpful.

    Stayed in December 2022

  • Reviewed: 18 November 2022

    6.0
    place was nice but the choices of food was the same every day
    • Leisure trip
    • Couple
    • Deluxe Garden View King
    • Stayed 7 nights
    • Submitted via mobile

    the food wasn’t many choices

    air conditioner wasn’t keeping our room cool

    Stayed in October 2022

  • Reviewed: 16 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Garden View Double
    • Stayed 3 nights
    • Submitted via mobile

    No complaints

    Everything

    Stayed in August 2025

Showing 1 – 25

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