8.1

Reviews of Brion City Hotel BW Signature Collection 3 stars

Brionplein Z/N, Willemstad, Curaçao

  • Bonnie

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review

    I like the location.

    The staff lied and rob me. I paid for the full stay $787 even though Booking.Com charge me for the 1st night. The receptionist said she only charged me $636 when I paid $787. The refuse to give me a receipt. Said they don't because I book via booking.com. I am still very upset. I ask to see the video because I put the cash all on the counter XCG1400.00 all XCG 100 bills and they give me back change like XCG 6.?? change. If it was $636.00 which is XCG 1200.00 why give me back change. I still awaiting their findings

  • Irving

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Accommodation was good, confortable

    I did not like the breakfast, very basic

  • Cynthia

    Reviewed: 20 August 2025 · Stayed in July 2025

    Verified review

    The location is central, there is a lot of different activity on walking distance. The view is awesome.The hotel is clean and nice.

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  • Anonymous

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Quite basic.A little variation required.

    Housekeeping should pay attention to blind spots.

  • Marie-claire

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • Mary-mae

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Breakfast was tuna everyday. There should be a variety for different days. The juice was made well but not pleasant. The Iced tea and yogurt options were excellent. The location was excellent.

    Having an actual mini fridge, attention to number of guests for toiletries and towels, room 109 toilet backed up and the bathroom needs something at the base of the glass to stop the water from seeping out onto the floor, room 202 TV was not set up for cable, roku nor netflix. Housekeeping attention to trash vs items as my cup of wine was covered on the side counter but discarded, PLEASE explain properly for guests to know inside the barrier is hotel parking. My rental and one other guest was clamped morning of 9th August.

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  • 7.0 Good
    Dircey

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Ose

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review
  • Wendell

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    The location is central and easy assessable

    The parking is limited at night forcing you out early to avoid being clamped by the authorities for parking

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  • Luiz

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Nothing

    Everythibg

    Property response:

    Dear Luiz, Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet your expectations. At Brion City Hotel, our goal is to provide a comfortable stay with friendly service, and if you read our other reviews, you’ll see that many guests praise our location, cleanliness, and service quality. Your comment that there were no positives is surprising, as we work hard to maintain high standards in all areas of our service. We will review your feedback carefully to see where improvements can be made.

    Dear Luiz, Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet your expectations. At Brion City Hotel, our goal is to provide a comfortable stay with friendly service, and if you read our other reviews, you… Show more

    Brion City Hotel BW Signature Collection
    8 August 2025
  • Maria

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Good laying alot to see and alot of restaurant around.

    AC not working properly. No hand towels available. Breakfast need an upgrade.

  • Roach

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review
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  • Francia

    Reviewed: 1 August 2025 · Stayed in August 2025

    Verified review

    The area was great, everything was in close range for example food

    The breakfast could have been better with fresh juice, instead of kool-aid

  • Ida

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    The friendly staff and the cleanliness of the room and building

    The breakfast was not great, disapointing

    Property response:

    Dear Ida, Thank you for sharing your experience with us! We're so happy to hear that you appreciated the cleanliness of the hotel and the friendliness of our team; we’ll be sure to share your kind words with them! We’re sorry to hear that breakfast didn’t meet your expectations. At Brion City Hotel, we offer a continental-style breakfast, designed to provide a light and fresh start to the day. It includes a daily selection of fresh fruits, pastries, bread, spreads, cold cuts, yogurt, cereal, juices, and hot drinks. While it's intentionally simple, we do our best to keep the quality and freshness consistent. Your feedback helps us improve, and we’ll take your comments into account as we continue enhancing our guest experience. We hope to have the pleasure of welcoming you back again in the future! Warm regards, The Brion City Hotel Team

    Dear Ida, Thank you for sharing your experience with us! We're so happy to hear that you appreciated the cleanliness of the hotel and the friendliness of our team; we’ll be sure to share your kind words with them! We’re sorry to hear … Show more

    Brion City Hotel BW Signature Collection
    29 July 2025
  • Paola

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    Great location, friendly staff, they provided beach towels, parking available, and an ice machine for your convenience.

    Cleanliness could improve, breakfast a little poor.

    Property response:

    Dear Paola, Thank you so much for taking the time to share your experience; we're happy to hear that you enjoyed your stay and that our team, location, and amenities made a positive impression on you! We also appreciate your comment about breakfast. At Brion City Hotel, we proudly serve a continental-style breakfast, which is designed to be light, fresh, and convenient and a quick and nutritious start to the day that includes: - Fresh fruits - A selection of bread, pastries, and sweet rolls - Spreads like butter, jelly, and chocolate paste - Turkey ham and cheese - Yogurt, milk, cereals, muesli, and granola - Coffee, tea, fruit juices, and more We understand that some guests may expect a more elaborate buffet, but continental breakfasts are intentionally simple and focused on quality, freshness, and balance rather than heavy dishes. That said, we're always open to feedback and looking at ways to enhance the experience within this concept. We hope to welcome you back soon for another lovely stay; maybe with a warm coffee and fresh pastry waiting for you in the morning 😊 Warm regards, The Brion City Hotel Team

    Dear Paola, Thank you so much for taking the time to share your experience; we're happy to hear that you enjoyed your stay and that our team, location, and amenities made a positive impression on you! We also appreciate your comment a… Show more

    Brion City Hotel BW Signature Collection
    29 July 2025
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  • 7.0 Good
    Pieters

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review
  • Kristin

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Sharella

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review
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  • 7.0 Good
    Anonymous

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Claudio

    Reviewed: 17 July 2025 · Stayed in June 2025

    Verified review
  • Maduro

    Reviewed: 15 July 2025 · Stayed in July 2025

    Verified review
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  • Anonymous

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review

    Location of the hotel

    Did not like that the breakfast is continental. Breakfast was not something to look forward to waking up to since it's the same few options everyday.

    Property response:

    Dear Guest, Thank you for taking the time to share your feedback. We're glad to hear you appreciated our central location. We’re sorry to hear that the breakfast didn’t meet your expectations. Our hotel offers a continental breakfast, which typically includes a variety of breads and pastries, butter, jam, cheese, cold cuts, cereal, fruits, coffee, tea, and juice. While it’s meant to provide a light and convenient start to the day, we understand that some guests may prefer more variety or hot options. Your feedback is important to us, and we’ll definitely take it into consideration as we continue working to improve the overall guest experience. We hope to have the chance to welcome you again in the future. Warm regards, The Brion City Hotel Team

    Dear Guest, Thank you for taking the time to share your feedback. We're glad to hear you appreciated our central location. We’re sorry to hear that the breakfast didn’t meet your expectations. Our hotel offers a continental breakfast,… Show more

    Brion City Hotel BW Signature Collection
    25 July 2025
  • 7.0 Good
    Veronica

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review

    Clean and good location

    The breakfast is not as good as it used to be. Little choice offered

    Property response:

    Dear Veronica, Thank you for your review! We're glad to hear you appreciated the cleanliness of our facilities and our central location. We’re sorry to hear that the breakfast did not meet your expectations this time. Please note that we offer a continental breakfast, which typically includes a selection of bread, pastries, butter, jam, cheese, cold cuts, cereal, fruit, coffee, tea, and juice. While it may be simpler than a hot buffet, our goal is to provide a fresh and satisfying start to your day. That said, we’re always open to suggestions and looking for ways to improve. Your feedback is valuable and will be taken into consideration. We hope to welcome you again soon! Warm regards, The Brion City Hotel Team

    Dear Veronica, Thank you for your review! We're glad to hear you appreciated the cleanliness of our facilities and our central location. We’re sorry to hear that the breakfast did not meet your expectations this time. Please note that… Show more

    Brion City Hotel BW Signature Collection
    25 July 2025
  • 7.0 Good
    Dereck

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review
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  • Samuel

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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