Reviews of Acoya Curacao Resort, Villas & Spa 4 stars
Dr. Hugenholtzweg , Willemstad, Curaçao
Loading
Guests also reviewed these properties:
The Woodlands, United States
Wuxi, China
Villa La Angostura, Argentina
Štúrovo, Slovakia
Umag, Croatia
Clarksville, United States
Ventimiglia, Italy
Soldiers Point, Australia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe staff is very friendly. The spa treatment was amazing.
The shower was too small.
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 2 April 2025 · Stayed in March 2025
Verified reviewReviewed: 28 March 2025 · Stayed in March 2025
Verified reviewNothing. Was fine!
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewIt was quit, nice breeze in the balcony, good ambience overall.
The room need some update: curtains looks cheap, the coffee station could be more presentable/ attractive. The bathroom: not every thing works properly. The shower head, the toilet ;only on flush botton works. the room could be updated. The cleanliness is based on the maintenance of the property not on the maid service. The fact that its 220 volt and not 110.
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewReviewed: 19 March 2025 · Stayed in February 2025
Verified reviewReviewed: 11 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 March 2025 · Stayed in February 2025
Verified reviewRoom upgrade
Distance between room and lobby
Dear Carol, We appreciate your rating and are happy that you enjoyed your stay with us. Hoping to welcome you back in the future for another wonderful stay. Kind regards, Henry Martijn Chief Operating Officer
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewFriendly staff.
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 1 February 2025 · Stayed in January 2025
Verified reviewEnjoyed the breakfast even though I thought it was including in the price as requested it wasn’t but really enjoyed it
All good
Dear Xiomara, We thank you for this rating an are happy to see that your stay with us was wonderful. Looking forward to host you back soon. Kind regards, Henry Martijn Chief Operating Officer
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewRoom was clean. Dinner was good and the ambience was very nice. Like the Light show.
Room was a bit dark. Outside light was not working. Our room was a side room of a larger apartment, the person in the larger room tried to open the connecting door. They later went around and tried to open "our" front door. It was a bit scary.
Dear Elly, We truly appreciate your review and are so glad you enjoyed your stay, especially the clean accommodations, great food, and relaxing ambiance. We’re sorry to hear that the room lighting wasn’t ideal and that the outside light wasn’t functioning. We’ve passed this along to our team to ensure these issues are addressed promptly. Your feedback is invaluable in helping us enhance our guest experience. We hope to have the pleasure of welcoming you back for an even better stay in the future! Kind regards, Henry Martijn Chief Operating Officer
Dear Elly, We truly appreciate your review and are so glad you enjoyed your stay, especially the clean accommodations, great food, and relaxing ambiance. We’re sorry to hear that the room lighting wasn’t ideal and that the outside light w… Show more
Reviewed: 12 January 2025 · Stayed in January 2025
Verified reviewThe warm atmosphere and the buffet breakfast.
Dear Nichole, We’re so happy to hear that you enjoyed the warm and inviting atmosphere of our resort! It’s also fantastic to know that our breakfast buffet was a highlight of your stay. We put a lot of love into creating a great start to the day for our guests, and we’re delighted that you had a great experience. Thank you for your kind words—we look forward to welcoming you back soon! Best, Henry Martijn Chief Operating Officer
Dear Nichole, We’re so happy to hear that you enjoyed the warm and inviting atmosphere of our resort! It’s also fantastic to know that our breakfast buffet was a highlight of your stay. We put a lot of love into creating a great start to t… Show more
Reviewed: 19 November 2024 · Stayed in November 2024
Verified reviewThe breakfast was ok, and the staff were exceptionally friendly and helpful.
The rooms at Acoya are outdated and in need of maintenance. The bed was uncomfortable, and our room was too close to the road in the villa area, making it feel like the cars were driving right through the room due to the noise.
Dear Christopher, Thank you for sharing your experience with us! We’re so pleased to hear that our staff left a positive impression with their friendliness and helpfulness. They truly make a difference in creating memorable stays for our guests. We do regret that the room did not meet your expectations, and we appreciate your feedback about the need for updates and maintenance. We’re in the process of addressing these areas and are committed to providing a more modern and comfortable experience for all our guests. We’d love the opportunity to host you again and show you the improvements we’re making. Kind regards, Henry Martijn Chief Operating Officer
Dear Christopher, Thank you for sharing your experience with us! We’re so pleased to hear that our staff left a positive impression with their friendliness and helpfulness. They truly make a difference in creating memorable stays for our g… Show more
Reviewed: 19 November 2024 · Stayed in November 2024
Verified reviewPool area looks great from my balcony, every night the hotel had special nights activities with good music. I enjoyed the breakfast
Dear Rudolph, Thank you for taking the time to share your experience with us! We’re delighted that you loved the pool view from your balcony, enjoyed our entertainment, and had a great time at our breakfast buffet. It sounds like you had a perfect stay! We truly appreciate your feedback and can’t wait to welcome you back for another wonderful visit. Until then, we wish you safe travels and warm memories! Kind regards, Henry Martijn Chief Operating Officer
Dear Rudolph, Thank you for taking the time to share your experience with us! We’re delighted that you loved the pool view from your balcony, enjoyed our entertainment, and had a great time at our breakfast buffet. It sounds like you had a… Show more
Reviewed: 12 November 2024 · Stayed in November 2024
Verified reviewReviewed: 29 October 2024 · Stayed in October 2024
Verified review