8.5

Reviews of Hotel Riu Funana - All Inclusive 4 stars

Cabocan Lote A2,A3 Santa Maria · Isla de Sal, 4111 Santa Maria, Cape Verde

  • Raphaël

    Reviewed: 18 August 2025 · Stayed in July 2025

    Verified review
  • Nuno

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review

    Staff

    This is definitely not a 5 star hotel, the rooms are in very bad condition also the food lacks quality in the general facilities. Drinks are bad and even some of beer was not good for consumption (smelling like sewage)

    Property response:

    Dear Nuno, Thank you for sharing your thoughts about your stay; we appreciate hearing our guests' opinions. We are very sorry that your stay with us was not the best for the reasons mentioned. We will take charge of your observations and forward them to the responsible teams. RIU Hotels & Resorts values the well-being of all its guests. Hygiene and quality controls are taken very serious. We follow strict procedures while handling our food and drink products in order to prevent and avoid any kind of alimentary risks or hazards. We hope to have the opportunity to welcome you back in the future, so we can provide you with a better experience. We remain at your disposal, Cordially, Hotel Riu Funana Online Reputation Manager

    Dear Nuno, Thank you for sharing your thoughts about your stay; we appreciate hearing our guests' opinions. We are very sorry that your stay with us was not the best for the reasons mentioned. We will take charge of your observations … Show more

    Hotel Riu Funana - All Inclusive
    16 July 2025
  • Joao

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    The breakfast was very good. I just was disappointed that there were no tropical fruits such as papaya or mango.

    It was really crowded although everything worked well and was organized.

    Property response:

    Dear Joao, we appreciate you taking the time to share your great review here! We are happy to know that overall you were pleased with our service and we look forward to hosting you again in the near future. We wish you all the best, Hotel Riu Funana Online Reputation Manager

    Dear Joao, we appreciate you taking the time to share your great review here! We are happy to know that overall you were pleased with our service and we look forward to hosting you again in the near future. We wish you all the best, Ho… Show more

    Hotel Riu Funana - All Inclusive
    2 June 2025
  • See the hotel
  • Alimou

    Reviewed: 13 May 2025 · Stayed in May 2025

    Verified review

    Clean hotel and helpful staff. Location is great. Hotel app was very handy. Requests via the app were dealt with - thank you.

    Crowded and beverages are of very low quality.

    Property response:

    Dear Alimou, Thank you for taking the time to give us your valued feedback following your recent stay at our hotel. We are very happy to hear that you had a lovely time at our hotel! We look forward to sharing another amazing experience with you soon. Have a lovely day. Hotel Riu Funana Online Reputation Manager

    Dear Alimou, Thank you for taking the time to give us your valued feedback following your recent stay at our hotel. We are very happy to hear that you had a lovely time at our hotel! We look forward to sharing another amazing experience … Show more

    Hotel Riu Funana - All Inclusive
    22 May 2025
  • Markland

    Reviewed: 23 April 2025 · Stayed in April 2025

    Verified review

    Nothing! Couldn’t relocate fast enough to sister hotel, Riu Cabo Verde, which exceeded everywhere Funana lacked

    Room set-up, 3 single beds for a couple with no children was a bad start. Bed condition was a disgrace, air con fan noise unbearable, but worst of all was the total absence of management concern when we followed up the complaint we made on arrival at 1am on the following morning. We were told we could change rooms but could not relocate to the Riu Cabo Verde next door. We decided to go there anyway and after some delay were assigned a beautiful room rating 9/10 compared to the Funana room that didn’t rate at all!

    Property response:

    Dear Markland, Thank you for taking the time to share your experience. We regret that your stay at our hotel did not fulfill your conception in general as our aim is always to please every one of our guests. Rest assured that we will forward all your impressions to our management team for follow up and we truly hope you allow us the opportunity to welcome you again and share a more pleasant experience. Warm regards, Hotel Riu Funana Online Reputation Manager

    Dear Markland, Thank you for taking the time to share your experience. We regret that your stay at our hotel did not fulfill your conception in general as our aim is always to please every one of our guests. Rest assured that we will for… Show more

    Hotel Riu Funana - All Inclusive
    14 May 2025
  • Ezginur

    Reviewed: 27 March 2025 · Stayed in February 2025

    Verified review
  • See the hotel
  • Favell

    Reviewed: 11 January 2025 · Stayed in January 2025

    Verified review
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