8.6

Reviews of Hotel Cesaria 3 stars

33 rua che guevare fazenda, Fazenda, Praia, Cape Verde

  • Anonymous

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Only thing I liked about the hotel was the proximity to the airport

    I booked this hotel because of the proximity to Praia airport as I had a connecting flight. I was informed that the hotel offered complimentary shuttle from and to the airport so I had arranged this with them in advance. My flight into Praia was however severely delayed due to the storm on situation on the island that I was flying from. I informed the hotel about this and they responded by saying they will track my flight and ensure there is a driver waiting to meet me. My original flight was meant to arrive in Praia by 9pm however the delay meant that I did not arrive until after midnight and I was met with my worst fear, my driver was no where to be found. I was left stranded. I eventually met a total stranger who was on my flight and he offered me a ride to the hotel. Being a woman on my own and travelling in the middle of the night, my safety was not prioritised as the hotel had moved my driver on. As if this was all not enough, on arriving at the hotel, the gentleman manning the concierge could neither speak nor understand a single word of English. I also do not speak or understand Cape Verdean or Portuguese so there was a lot of back and forth about my checking in and payment. The so called driver showed up at the reception about 20minutes later and thankfully, he spoke a little English so he could be my interpreter. You will agree with me that when I say that I really felt unsafe with these two strange men in a hotel on my own. The gentleman at the concierge eventually gave me a key and took me to my room. At this point, it was around 1.30am and I had to leave to go back to the airport at 3am. The driver picked me up on time from the hotel and helped again with translation to the concierge regarding payment. The wanted €75 however they had no change as I only had €50 notes. I also had a loose €10 note so I paid €60 to the concierge and then found change at the airport to settle the remaining €15. Absolute nightmare.

    Property response:

    First of all, thank you for your rating and comments. We would like to point out that we do not offer shuttles, but personalized transfers to ensure greater comfort for our guests. This service is clearly indicated on Booking.com, and it is clearly stated that it is charged and added directly to the invoice. Regarding your arrival, you remained at the airport, and we had to call you back upon arrival to avoid any unnecessary delays. Finally, regarding my colleagues at the hotel, allow me to clarify something: even though some of them do not speak English, they do their utmost every day to provide quality service. It is thanks to their commitment that we are able to satisfy our guests. In fact, I spoke with you in French, but it seemed that communication remained difficult. We thank you again for your stay and your feedback, which allows us to constantly improve our service.

    First of all, thank you for your rating and comments. We would like to point out that we do not offer shuttles, but personalized transfers to ensure greater comfort for our guests. This service is clearly indicated on Booking.com, and it is… Show more

    Hotel Cesaria
    16 August 2025
  • Nkam

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Iris

    Reviewed: 23 July 2025 · Stayed in May 2025

    Verified review

    Breakfast is fantastic! Airco was also super at night. Place is clean, people are friendly.

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  • Anonymous

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    Everyone was helpful. From the owner to the desk staff and cleaners I enjoyed seeing the smiling faces and staff willing to go the extra mile

    N/A

  • Derek

    Reviewed: 10 June 2025 · Stayed in June 2025

    Verified review

    Friendly staff

    Bottle of water in room

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  • Isabelle

    Reviewed: 1 June 2025 · Stayed in March 2025

    Verified review

    Breakfast on the roof top terrace was one of the best. Very friendly staff and the manageress went out of her way to help us on several occasions

    Recommend a room on the garden side

  • 7.0 Good
    Terry

    Reviewed: 25 May 2025 · Stayed in May 2025

    Verified review
  • Alieu

    Reviewed: 21 May 2025 · Stayed in May 2025

    Verified review
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  • Linton

    Reviewed: 15 May 2025 · Stayed in May 2025

    Verified review

    Some of the staff were good

  • Maria

    Reviewed: 8 May 2025 · Stayed in May 2025

    Verified review

    Privately-run small hotel with simple rooms but with sufficient space, comfortable beds, large bathroom with amenities, very clean, good air conditioning. Very good breakfast on the rooftop with plenty of choice, from fresh fruit to eggs, homemade cake, yogurts, etc. The rooftop also serves lunches and dinners. Quiet bar on the ground floor with good prices. The hotel is within walking distance of the center (Plateau) and the large daily market (Sucupira). Owner and staff are really attentive, helpful and very friendly. Owner arranges for tours, booking restaurants, renting a car, anything you need. Makes you feel at home!

    nothing.

  • Adriana

    Reviewed: 2 May 2025 · Stayed in April 2025

    Verified review

    Nice lively neighbourhood, much better than Plateau. Very helpful staff, everything is in order.

    The cook was serving 40 people on his own, and efficiently, but they really need another helper in the restaurant

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  • Gert

    Reviewed: 29 April 2025 · Stayed in April 2025

    Verified review

    Friendly staff, very helpful. Clean, good breakfast. Good bed.

    Quote noisy during the night. The room was a bit tight.

  • Elena

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review

    Located within a walking distance to the center of Praia; very friendly and helpful staff; tasty food in the restaurant on the top floor

    nothing

  • Sara

    Reviewed: 20 April 2025 · Stayed in April 2025

    Verified review
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  • José

    Reviewed: 14 April 2025 · Stayed in April 2025

    Verified review

    Breakfast

  • Marco

    Reviewed: 29 March 2025 · Stayed in March 2025

    Verified review

    Great hotel, friendly staff, very good breakfast. Recommend

  • Okafor

    Reviewed: 12 March 2025 · Stayed in February 2025

    Verified review
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  • Rose

    Reviewed: 9 March 2025 · Stayed in March 2025

    Verified review

    The location, not far from the airport and the Plateau is great. The room is comfortable and nice. The members of the hotel staff are just wonderful, super friendly and very helpful. Breakfast and dinner are served on the rooftop terrace.

    The hotel is situated on a busy street, so rather noisy but all goes quiet after 10 pm. The rooftop terrace, even though nice, was a bit cold and windy especially for dinner.

  • Roxane

    Reviewed: 5 March 2025 · Stayed in March 2025

    Verified review

    Super friendly, welcoming and helpful staff Well located, rooms are basic but it is ok for a short stay. Nice breakfast on the rooftop

    Some issues here and there with the shower, water, …

  • Mimi

    Reviewed: 23 February 2025 · Stayed in February 2025

    Verified review

    Friendly staff, clean room,good location, good service ( transfer from/to airport and others)

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  • Andre

    Reviewed: 21 February 2025 · Stayed in February 2025

    Verified review

    Very kind, prepared breakfast box and airport transfer late night

    N/a

  • Andre

    Reviewed: 21 February 2025 · Stayed in February 2025

    Verified review

    24x7 for late night arrival. Not far from airport

    Airport pick up didnt show up (or at least couldnt find us)

  • Sarah

    Reviewed: 19 February 2025 · Stayed in February 2025

    Verified review

    Comfortable bed and quiet room at back of hotel. The men on reception are helpful

    If you leave before 7am there's no breakfast just coffee and cake. The water backs up out of the blocked shower tray

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  • James

    Reviewed: 18 February 2025 · Stayed in February 2025

    Verified review

    Easy walk to plateau

    No one spoke English

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