It is not minus of the hotel but sometimes there were guys who give jetski for rent and some customers ride in front of the swimming people without any rules and it is very dangerous. Beach is not private and that is why these persons can come to beach. And as I understand they are illegal, because they run if police came at the beach. Hope that hotel with the help of police can solve this issue.

Location is perfect. Beach is beautiful. Stuff is very friendly. Sunbeds, umbrellas, kayaks, boards on the beach are free, also you can take bicycles to travel around hotel for free. A lot of activities and animation. Good and cheap massage at the beach area.

Stayed in August 2025

Waiting for shuttles.

Beautiful grounds, great service

Stayed in May 2025

The staff needs to be clear on what is extra charge. Our friends sent us champagne to wish us congratulations on our wedding, but that message was never delivered. The communication is lacking a bit. In addition, staff should give Marriott elite members the premium liquor and other perks without asking. The spa is way overpriced for what you actually receive for treatments; nothing special there, really. We had to ask for room service and why on earth they think 2 bath towels is enough for 2 people upon checking in. Overall, we had fun but don't skimp on details.

Great choice of restaurants and the staff were really friendly. The beach and our rooms were well maintained. The beds were very comfortable. Magalar was amazing! Most restaurants were wonderful.

Stayed in May 2025

Nothing

Beautiful updated rooms, very good restaurants, perfect location and wonderful staff

Stayed in April 2025

The wifi wasn't great. The steakhouse (La Sabana) needs a full makeover. The staff had terrible customer service and the food was awful. I won't return to this restaurant. Yuck.

Costa Rica is beautiful... and being in such a relaxing resort just made it better! The wifi wasn't great. It mostly worked. But the pool, room, location...spot on.

Stayed in January 2025

As an introvert, I wasn't comfortable going to the beach and having all the massage people come to me asking if I wanted one. Don't get me wrong. I hear they all do an amazing job, but it's not for me and I understand that's how they make their money, so I just didn't go back and I stayed in the resort grounds.

We stayed in Tower 1. I highly suggest getting a club room for extra amenities. Nelson and John were phenomenal concierges. The grounds were beautiful and easily walkable.

Stayed in January 2025

Leaving

The way that is it situated down under the trees, and despite being a huge property, it doesn’t feel so spread out that you couldn’t walk it. Nelson at tower 1 will take very good care of you.

Stayed in January 2025

Very nice

Stayed in December 2024

Some areas need repairs. Would like to be a little closer even walking distance to shops and other restaurants. People offering massages and knick knacks in the access to the beach. Expensive greens fees.

Exceptional location for a first time visit. Great staff and amenities. Very good food and drink. Nice golf course. The Westin Club is where on the property to stay.

Stayed in December 2024

The restaurants that you have to reserve are not that great. They look fancy and the staff is friendly, but we didn't care for the choices there. We went to the Mitra Market for dinner one night and that place is outstanding for dinner. I'm not sure why the resort doesn't recommend that place enough for dinner. It's the only place for dinner and on our next visit , we will use that place for dinner alot more than the other restaurants. There were some bugs in the bungalow, not alot , but noticable. Not terribly surprising considering the resort sits in the middle of a rain forest, but just being complete in our review.

The resort is very close to the beach and the staff is extremely friendly. A good choice of restaurants. If you're looking for excursions from there, I highly recommend Gabriel's Custom Tours https://gabrielscustomtours.com/ Very knowledgeable and extremely friendly. Speaks perfect english and will build a tour to anywhere you might want to visit in Costa Rica.

Stayed in September 2024

Beach is not owned by hotel so locals offering jetski rides etc doesn't feel very relaxing, and somewhat spoils a beach that otherwise would be paradise. You can walk down further away from the hotel and it does improve however. Some of the restaurants struggled with Gluten free breakfasts but largely was ok.

Upgraded to the Adults only area! This pool was great, many different restaurants to choose from and all lovely. Lots to do, ocean is good for swimming. Free hire of paddleboards, kayaks, tennis were all great.

Stayed in August 2024

Everything was perfect! Staff members were the best, specially Ronald Zuñiga, Ruddy, Kevin and driver Brian.

Stayed in September 2024

Same food choices every day

Breakfast was good, lots of choices, but wish their was a different variety daily.

Stayed in August 2024

There wasn’t enough night life. Ex: Dancing

All Inclusive

Stayed in September 2024

Signage could be improved. Lighting in the room.

Adults only pool. Beautiful landscaping. Activities were good. Food was above average. Service was impeccable.

Stayed in August 2024

Toasted bagels were not offered for breakfast at Mitra market. We made an request for toasted bagels, and glad that our server arranged for toasted bagels, however, they were not properly cooked. Some area of the property could be cleaner.

The bunglow layout was beautiful. Most breakfast offering at Mitra market was good. The ambience in the restaurants was great.

Stayed in August 2024

Only thing I didn’t like was after dark it got a bit boring entertainment was ok.

Amazing beach and great staff the food was great with plenty of options!

Stayed in August 2024

The food was delicious and we were in the building with an adults-only pool right outside of it which was comfortable temperature and relaxing. Everything was beautiful and all the staff were exceptionally helpful and friendly.

Stayed in August 2024

The beach equipment was great and easily accessible. However, the staff that signs out equipment takes lunch in the middle of the day. No equipment is able to be signed out at this time. Staffing should be better organized so that someone is always available to sign out equipment.

Food was outstanding. Service was exceptional. The staff was immediately responsive with any needs.

Stayed in August 2024

Breakfast was great. Special thanks to Luis Ortega, Mauricio Alfaro and Dorian.

Stayed in August 2024

there are no shower in the washroom, when you come to it it was wet, also it was only one in womens close to wet bar

It has all you need for entertainment, great experience

Stayed in August 2024

Everything was nice

Location

Stayed in May 2024

Didn't like the beach or the vendors swarming it.

Loved the property, pool, golf course and available amenities.

Stayed in August 2024

The actual bungalows and rooms are a little dated and look tired. Relatively few gluten free options in some restaurants. Pool ambience did not seem restful.

Excellent wide and not too crowded beach with easy access from the property. Good snorkeling from the shore along the north edge of beach. Food and service at the Asian restaurant was great. Mitra market is fine once you know what to get. Excellent staff great service all around. Grounds are beautifully maintained.

Stayed in April 2024