Cruce Poas & Grecia , Tambor, 20802 Alajuela City, Costa Rica
#7 of 41 hotels in Alajuela City
Guests' ChoiceBased on 609 hotel reviews
8.9Cleanliness
9.1
Comfort
9.1
Location
8.4
Facilities
8.9
Staff
9.6
Value for money
9.1
Free WiFi
8.7
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End of dialog contentReviewed: 21 August 2025
Age
NetherlandsBeautiful place close to the international airport of San Jose (SJO). Friendly staff, wonderfull pool and garden, delicious restaurant and proper rooms. We used this location to start and end our holidays. When we left at 5:00 am for our flight back home, we got breakfast boxes on the go.
Stayed in August 2025
Reviewed: 14 August 2025
Kate
United KingdomLovely setting. Our standard double room was extremely comfortable and had a lovely outlook. Food was great and staff were very helpful
Stayed in August 2025
Reviewed: 14 July 2025
Thomas
NorwayThe pool area is pleasant and well-maintained, but the noise from the heavy traffic just outside the property is quite noticeable, especially if you're trying to relax or unwind. The lighting in the room is generally adequate, but it could definitely be improved—particularly the reading light, which is too weak for comfortable reading in the evening.
The hotel lived up to the description in its marketing and delivered as promised. Late check-in by car was straightforward and hassle-free. The parking area is secure, enclosed by a tall fence and monitored by a guard, which gave a good sense of safety.
Stayed in July 2025
Reviewed: 11 July 2025
Sophie
United KingdomWas tricky to find. Was noisy- road near by and barking dogs
Stunning gardens and really helpful, friendly staff. Very clean room and super comfortable bed
Stayed in July 2025
Reviewed: 8 July 2025
Martine
BelgiumBeatiful garden and nice pool! Staff was adorabel! Rooms spacious and clean!
Stayed in July 2025
Reviewed: 8 July 2025
Gthuery
IrelandThis was our first hotel of our trip and it was absolutely perfect for what we needed. Accessible, safe parking, and the room was great. We would have liked to stay there an extra few nights to enjoy the grounds and pool. The included breakfast was also very good.
Stayed in June 2025
Reviewed: 6 July 2025
Simon
United StatesBeautiful property and gardens. Very comfortable beds and lovely hot showers. The restaurant and pool areas are really pleasant and the staff are delightful. Nice food and cocktails too.
Stayed in July 2025
Reviewed: 2 July 2025
Ramona
United StatesBeautiful grounds. Cool architecture. Spotless and nice bedding
Stayed in June 2025
Reviewed: 2 July 2025
Hollis
United StatesMy only recommendation would be to put an AC unit in the dome room.
I can't rave about this place enough! It was our first stop during our 3 week stay in San Jose, yet it was one of the most memorable ones. My family and I stayed in the dome cabin. It was clean, spacious and comfortable. The entire grounds were well kept, like something out of a magazine, really. All of the plants and hiking trails were just beautiful. The on-site restaurant was so beautiful and slightly upscale. It had some of the best dinner options in Alajuela. The plates were a little more expensive than I'm accustomed to, but worth every penny. All of the meals we had there were fantastic. The restaurant staff was particularly kind and accommodating. We had some of the best waiters I've ever met. Dining with two little ones can be a hand-full, but they did not bat an eye! They were ready to help wherever possible. By the time we left, my family and I all wished that we had booked more days at Villa San Ignacio. We didn't want to leave!
Stayed in June 2025
Reviewed: 29 June 2025
Dinah
Switzerlandnothing
we come here everytime before or after a flight and we feel like at home. its clean, stylish, the staff is super nice.
Stayed in June 2025
Reviewed: 23 June 2025
Scott
United StatesOur room was missing the glass on half the window.
Breakfast was great.
Stayed in June 2025
Reviewed: 20 June 2025
Barbara
United StatesLoved it all
The staff were kind and attentive, the pool was excellent, the facility was clean and the restaurant was perfect and the grounds were a botanical garden
Stayed in June 2025
Reviewed: 16 June 2025
João
PortugalThe room might need some refurbishing (in particular the toilet) but it was ok for one nigh
Breakfast and friendly staff
Stayed in June 2025
Reviewed: 11 June 2025
Fiona
AustraliaNothing we didn’t like
We absolutely loved the gardens and the buildings. Beautifully styled. A generous breakfast included. Staff were really helpful. Loved it
Stayed in June 2025
Reviewed: 10 June 2025
Katherine
United StatesBeautiful building and gardens, delicious breakfast, wonderful staff, great value.
Stayed in June 2025
Reviewed: 8 June 2025
Nick
NetherlandsNothing
Comfortable clean room. The staff was the best! Extremely friendly and fun to be around this place. The restaurant is amazing as well! Can only recommend this place!
Stayed in June 2025
Reviewed: 8 June 2025
Deem
CanadaThe rooms could be nicer but honestly this is just me being very picky. It's amazing and there's nothing I didn't like :)
The breakfast was hands down the best breakfast I had in Costa Rica. The staff went above and beyond to make sure we're cared and catered for. Special shoutout to the bartender Tomas, Jen (reception girl with the dog!) and Angie the waitress. Those people were beyond hospitable and they're the heart of the property. The restaurant is very underrated because we had some of the best food in San Jose right there. Folks staying usually ditch the hotel and go to eat outside, trust me, you have to try the food in their restaurant!!
Stayed in May 2025
Reviewed: 3 June 2025
Laura
NetherlandsThe price/quality value is not in proportion
Lots of great facilities, incl proper beds, hot shower and breakfast included
Stayed in May 2025
Reviewed: 3 June 2025
Janna
GermanyVery friendly staff, very clean and comfortable! We loved it there! The breakfast was amazing!
Stayed in May 2025
Reviewed: 2 June 2025
Ayelet
United KingdomNothing
Hotel is surrounded by lush vegetation. staff are super friendly and breakfast was really nice. we never left the hotel since we arrived after a very long flight and wanted to sleep and leave in the morning so I have no idea about the surrounding. but dinner was very good!!
Stayed in May 2025
Reviewed: 30 May 2025
Anna
NetherlandsExcellent choice for relaxing after a long flight. We chose this hotel due to its proximity to the airport and we spent our first and last night in Costa Rica. The rooms were clean, the bed very comfortable, and they provided high quality towels. We slept with earplugs as we saw some of the other comments regarding the noise. The breakfast and dinner were great and the people very warm. For the few hour we had left, we used their swimming pool and had a long walk through their amazing garden! So beautiful and diverse. Don't miss their private small forest with some short trails to walk! Highly recommended, especially for the ones that plan to go up north after arriving.
Stayed in May 2025
Reviewed: 21 May 2025
Andrew
United KingdomLocated not very far from the road and hear traffic noice from 5am. Everything else makes up for it.
Great location and excellent service levels
Stayed in April 2025
Reviewed: 12 May 2025
Julia
CongoHonestly this should be where you stay on your first night after landing in San Jose. This place is WOW. The property is very charming, featuring an oasis of plants. We loved it so much!
Stayed in April 2025
Reviewed: 11 May 2025
Simon
GermanyThe property is located 30 min I’m from the airport and a real hidden gem. When you enter the parking lot you fell like entering a Paradies hidden in the city. We had a wonderful stay and the staff was just amazing.
Stayed in May 2025
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