The road leading to it the hotel is rough, steep and windy--about 9 km. This being said, I don't think we'd be able to be in a place with so much wildlife if it wasn't remote like this. The hotel is worth the bumpy ride! As long as you have a four wheel drive you should be fine.

Loved the nature--we were able to see a quetzal just on the hotel grounds. It is a beautiful area with its own hiking trails, a great restaurant, as well as other restaurants in walking distance. Staff were wonderful.

Stayed in July 2025

N/A

Everything!

Stayed in July 2025

May be is possible expand the range of food dishes in restaurants and bars

Breakfast ok may be the fruits options can keep available during all breakfast time.

Stayed in July 2025

The place is beautiful without being pretentious. Is focusing the attention in all right places: excellent service, great comfort, embracing nature instead of competing with it. But the best of it, it is the staff, that makes the place very special! Their cheer and happiness is contagious. I'm truly impressed.

Stayed in July 2025

Nada

Comfortable, well appointed, good restaurant Superbly landscaped grounds Huge private nature reserve. Birders paradise Excellent guide

Stayed in June 2025

Beautiful landscaping, ecological goals

Wonderful family owned property for generations. The birdwatching was spectacular.

Stayed in June 2025

Unfortunately we did not receive the best treatment for being locals.

Excellent breakfast, beautiful room, the property is huge and well maintained. peaceful stay. they were able to accommodate vegan diet

Stayed in April 2025

A little cold and damp in the rooms but don’t think that can easily be avoided with the climate

A lovely location with beautiful grounds

Stayed in June 2025

Quite expensive. In March it was rather cold and the dinning room has almost no heating, so not so fun to dine owing the price

nice room and nice location in the mountain.

Stayed in February 2025

The food! a tummy upset caused by the food which impacted our travel plans over the next couple of days…

Liked the location and it is everything that we expected

Stayed in April 2025

Got a sense that staff are mistrusting of guests? A couple of times security guards tried to stop us from entering to park - the first time of course made sense but after giving your place number being stopped every time doesn’t feel great. Also staff in the bar super nice but again mistrusting - is it because we are a tico couple? we waved a couple of times to see if we needed to sign anything to be charged to our room but left when they didn’t respond assuming it would just be charged to our room - they came running out quite frantic - got a sense again that there is a general sense of mistrust in the hotel which is unfortunate - as we are responsible - paying guests - especially after visiting 4 times and using all services including the spa.

All the facilities and location - this is the fourth time we visit

Stayed in April 2025

Bar and cafeteria

Location and tours

Stayed in April 2025

Lovely gardens, nice hiking trails, delicious meals.

Stayed in April 2025

I have nothing to add here.

The grounds are absolutely beautiful, full of gorgeous plants and birds. The staff were helpful and so nice. The Quetzal tour was amazing! The food was also delicious. I loved it all!

Stayed in March 2025

Nothing

We loved our stay here. Everything was perfect. And the food was probably the best value for money we had in all of our 30 day trip in Costa Rica. Had really nice meals with wine at a reasonable price. Walked the trails looking for birds, comfy room, nothing negative to say at all. We booked last minute and paid a very reasonable rate for our stay.

Stayed in February 2025

Restaurant was soulless and full of your groups.

Quiet location of room and on-site trails. Food in restaurant was good and nice bar with fire pit. Birdwatching fir hummingbirds in hotel gardens was a plus.

Stayed in February 2025

Food

Stayed in February 2025

The very cold bathroom, it was probably 17 degrees in this room but it is a small detail compared to the really stay we had

The restaurant, the spa, the spacious rooms and the hiking trails

Stayed in January 2025

The room was quite cold despite the AC-heating. Nothing that can be quickly fixed, though :)

We had a really nice stay. All staff were nice and very accommodating with our requests. You can tell that they are making an effort on keeping the hotel up to date, and that is nice to see.

Stayed in December 2024

Our room was nice, but cold. Maybe our heater was not working. I reported it to the desk and the second night the heat was much better. The breakfast was very good, but we felt the dinner was mediocre, except for the trout main course and the salad. The chicken special was not good. Strange texture to the chicken and we didn’t finish it. The prices were quite reasonable. It didn’t bother us, but the road down is best done with 4-wheel drive. The place is pretty remote with few options to buy anything. There are a few restaurants nearby to give other options for variety.

We loved the ambiance with the gardens and all the hummingbirds. It was nice to be somewhere where taking care of the environment was a top priority. Unfortunately the weather was bad every afternoon or we would have been able to explore the property more and been able to spend more time looking for birds. We found the other guests to be generally delightful and after we finished our hike the first day, Quebrado, we stopped at the Mirador. There was a local family celebrating their son’s birthday and they insisted we join in and have some cake. So nice to enjoy a Tico experience and learn about each other. Just a quiet, relaxing place to stay.

Stayed in January 2025

This was a family trip. The rooms were cozy and well equipped. Extra blankets and heating is provided. The rooms are comfortable and surrounded by nature. It creates a great experience and you have the river sound. If you are not used to that sound it is really relaxing. The hotel has a green house where you can buy and see plants. They are lovely. The trails are very nice. Be mindful that to reach the entrance you need to walk 1.5 Km. La Quebrada is a trail that you can walk with small children. No wheel chair nor prawn/stroller. Los Pioneros is a short and flat trail. Suitable for elderly persons. We traveled with one and was the perfect walk. The food was delicious. The breakfast is a buffet with plenty of options and very tasty.

Stayed in December 2024

- We booked a superior category of cabin and although it's cute and quaint, we were a bit disappointed. The cabins don't match the actual standards and would need some refurbishment.

- Little paradise nestled in a gorgeous valley. We almost wish to stay longer - The resort has it all: a restaurant, a spa, some hiking trails, tours,a garden filled with hummingbirds - The food at the restaurant is good, a lot of fresh and local options for carnivores and vegetarians

Stayed in December 2024

This hotel is located within a reserve with hiking trails and gardens where you can see hummingbirds and many other species. The guided hikes were also excellent. The rooms were comfortable. The restaurant was good and reasonably priced.

Stayed in December 2024

Nothing

Location is lovely staff are really nice

Stayed in December 2024