Reviews of Villa Los Altos - Private Tree Suite Roof Top walk to Playa Chiquita
256, 70403 Cocles, Costa Rica
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Reviewed: 1 April 2024 · Stayed in March 2024
Verified reviewHosts (including son and dog) - Perfect! Could not fault them one little bit. Any issues/questions we may have had, Lior was available and would respond immediately. Tree-Top studio...Wow. one of the best Studio apartments we've had the pleasure of staying in. A little small, however, very accommodating. Stepping onto the terrace is where your Tree-Top experience really comes to life! Lots of visitors from the jungle!
Only dislike was no Mosquito net on the first night. However, this was supplied on the second night after we let Lior know about the vast amount of bees that had come into the room. I believe this was down to the light being on - but they were fairly large causing some discomfort.
Thank you for your feedback! We're glad we could provide the mosquito net for your second night and truly appreciate you bringing it to our attention. We’re sorry for any discomfort caused by the bees and will look into ways to prevent this in the future. Your insights help us improve, and we hope you still had a wonderful stay with us. Looking forward to welcoming you again!
Thank you for your feedback! We're glad we could provide the mosquito net for your second night and truly appreciate you bringing it to our attention. We’re sorry for any discomfort caused by the bees and will look into ways to prevent … Show more
Reviewed: 22 February 2024 · Stayed in February 2024
Verified reviewNice family Liked the monkeys
It was loud construction noise at night.
Dear Natalie, Thank you for sharing your recent experience at Casa Vida - Villa Las Altos. We deeply value your feedback as we constantly strive to ensure our guests' comfort and satisfaction. I want to clarify that my family and I reside in the same house below Villa Las Altos, and we have not experienced any construction noise, especially during nighttime, which is prohibited by government regulations. It would have been helpful if you had informed us during your stay so that we could address any issues promptly. Additionally, receiving a low rating based on inaccurate information impacts our family's livelihood. We sincerely appreciate your understanding and hope to have the opportunity to exceed your expectations in the future. Warm regards, Lior
Dear Natalie, Thank you for sharing your recent experience at Casa Vida - Villa Las Altos. We deeply value your feedback as we constantly strive to ensure our guests' comfort and satisfaction. I want to clarify that my family and I res… Show more