There is nothing I can complain about!

Really nice and clean! The staff, especially the morning shift staff: awesome!!!

Stayed in July 2025

I like how it was very clean, great staff and great location.

Stayed in April 2025

All was good.

Modern building with nice pool and excellent staff

Stayed in June 2025

The room for 4 was a bit small but for one night it was okay.

Everything was perfect, kind and professional staff, we enjoyed every moment :)

Stayed in May 2025

If you have a room on the ground floor; there is a lot of humidity but there is a solution to limit this humidity: leave the air conditioner on all day, the fan and also the air purifier.

All the staff were incredibly nice and professional. I thank Oscar, Carlos, Darling, Francina and the cleaning agents.

Stayed in April 2025

The location was excellent between Manuel Antonio and Quepos. Clean, safe and quiet. Lovely and friendly staff.

Stayed in April 2025

Our second stay and will always be our place to stay in Manuel Antonio. The staff is friendly, helpful and attentive. Rooms are nice and beds are comfortable. Great little restaurant and bar, as well as breakfast every morning. Bring your fresh catch of the day after fishing, and it can be cooked for a delicious dinner right at your hotel!

Stayed in March 2025

My only complaint is that the bar area played loud music all day long that dominated the soundscape, and must have pleased some clients, but we found it distracting from the otherwise lovely warm ambience of the poolside and commons areas.

The hotel is beautiful and compact, the staff outgoing and friendly, the food excellent and available on demand from 7 am till 9 or so at night. Our room was enormous and comfortable, bathroom perfect and complete with a huge tub and shower, and a bidet. We booked numerous activities with the help of the concierges and enjoyed walking to local shops and restaurants, especially liked the Indian restaurant Namaste and the "B17 Bomber" tavern/resto just a few blocks from the hotel (actually not a bomber but you get the idea, there's the actual old aircraft there built into the structure, with a fab view of the Bay)

Stayed in February 2025

Nothing, it was a really nice hotel.

Beautiful and clean property. Nice big room with big beds and a beautiful double bathroom. Friendly staff.

Stayed in February 2025

Fridge in the room wasn’t cold enough but everything else was great. Bit expensive for what it is but overall a nice stay.

Clean rooms, lovely breakfast, great pool and beautiful hotel.

Stayed in February 2025

Some very minor repairs needed to sink plug and wall hairdryer.

This was my second visit to Hotel Naoz. I came back because I knew it would meet my needs and the staff would be friendly and welcoming. I wasn't disappointed. The hotel is small and off the main drag. Therefore it is quiet and relaxed. It has a small pool area which didn't get overcrowded. There is an acceptable bar and restaurant. The rooms have comfortable beds. Everywhere is clean and tidy. Best of all, the staff is unfailingly helpful and friendly. I had a great week.

Stayed in February 2025

The property is very beautiful and everything is very nice and clean. The staff is very friendly and accommodating. Fish tacos are an absolute must have at the restaurant.

Stayed in February 2025

Nothing comes to mind

Clean, comfortable room. Friendly, competent staff. Wonderful shower

Stayed in January 2025

Nothing

This is a great hotel, new and modern. The longer you stay here the more you appreciate it. Great shower, powerful hair dryer and really comfy bed. The room had a fridge and a safe so everything one needs. Lovely swimming pool too. Big shout out to Oscar at breakfast, really professional and very friendly, superb at his job. Juan Carlos helped us book tickets for the park when our attempts over 3 days failed. Would stay here again in a heartbeat. Breakfasts also superb!

Stayed in January 2025

No cofee maker in the room

Small and Beautiful Hotel

Stayed in January 2025

The standard queen was a little small and it was on the ground level (below the first floor), so it didn't get much sunlight, but I opted for the cheapest room when I reserved on booking.com, so you get what you pay for. It would be nice if the hotel provided cups in the rooms, and a table for eating, since you're not allowed to bring any outside food/drink to the common areas (I stayed there for a week, so it would've been nice to have these things).

The staff was amazing - thank you Dixie, Darling, Franceny, Oscar, Jean Carlos, Reina and the rest of the kitchen and cleaning staff. I stayed there for a week and they made me feel right at home. The breakfast was wonderful and they have a good range of options at their restaurant (plus happy hour!). The pool was super relaxing, and the location was great - very close to many other restaurants, cafes, and beaches. There's also a gym down the block. I love Latin music and appreciated their playlists at the pool too.

Stayed in December 2024

The hair dryer & mini fridge did not work - after reporting this, no action was taken. Which is a pitty. But that was really the only thing I can mention.

Love the atmosphere and set-up of the hotel. Very nice swimming pool area surrounded with lot’s of green. Very comfortable beds, nice-big rainshower & good breakfast (different options)! Also the staff is very friendly & helpful! Absolutely worth visiting when in Manuel Antonio. There is several bars & restaurant close to the hotel. Be aware the closest beach is a challenging hike down the hill, only accessible with 4*4 car or you can drive further down the street (but that part of the beach is not as beautiful & full of tourists)

Stayed in December 2024

Clean

Staff was awesome and the hotel and facilities were clean

Stayed in November 2024

the pool AND the staff

Stayed in November 2024

Everything about this hotel was wonderful. All the staff were so friendly, the food was amazing, and the pool area was lovely. Very well positioned between Quepos and the national park and there is a bus right outside the door that runs every 15 mins to take you to either place. Highly recommend!

Stayed in November 2024

The quality of breakfast could improve.

I have stayed in 5 hotels in Costa Rica and this was definitely the best one. The staff was great, the pool looks exactly as the pictures, the commodities in the room were great. Good location if you have a car.

Stayed in November 2024

Clean and spacious room and bathroom, staff v friendly, good breakfast, nice pool area, convenient location for Manual Antonio national park

Stayed in November 2024

The doors are a little thin so noises in the hallway were a bit loud. We had a family with a young boy staying next door who made a great deal of noise and tended to slam the door. Not fun, but the disruption only lasted for a short while.

The location was perfect for walking to shopping, groceries, and restaurants. The breakfasts were quit delicious and served promptly with a nice selection of items to choose from. The staff were friendly and accommodating. The grounds were quite lovely with an abundance of tropical plants.

Stayed in October 2024

The mood lighting (string of lights) wasn't working in our pool/hot tub area. There was other lighting so wasn't a safety issue.

Our hosts made handmade breakfast to order when we were ready to eat. Everything was freshly made/cut and tasted wonderful. They made us feel very comfortable during our stay and treated us like family!

Stayed in September 2024