Reviews of Manuel Antonio Hostel

Thank you for taking the time to share your feedback. We're glad you appreciated the location and nearby amenities. We're truly sorry to hear about the issues you experienced during your stay. This is certainly not the standard we aim to provide. We apologize for the condition of the kitchen and the inconvenience with the room and water supply — we understand how frustrating that must have been. Please know that we're already taking steps to address these concerns. We’ve scheduled a deep clean of the kitchen and are reviewing our room assignment process to prevent similar situations in the future. We’re also working closely with our maintenance team to ensure a more reliable water supply. We appreciate your comments as they help us improve, and we hope to have the opportunity to offer you a better experience in the future.

Thank you for taking the time to share your feedback. We're glad you appreciated the location and nearby amenities. We're truly sorry to hear about the issues you experienced during your stay. This is certainly not the standard we … Show more

Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your experience did not meet your expectations. Your comments are very important to us as they help us identify areas for improvement. We apologize for the condition of the room and any inconvenience you encountered with the air conditioning and water supply. This is certainly not the standard we strive to maintain. We are currently reviewing the maintenance of all our rooms and updating our facilities to ensure a better experience for our future guests. Regarding the photos, we appreciate you bringing this to our attention — we are working to update our listings to ensure they are fully representative of the current state of the property. Once again, we are truly sorry for the inconvenience you experienced and appreciate your honest feedback. We hope to have the opportunity to welcome you again in the future and provide you with a much-improved stay.

Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your experience did not meet your expectations. Your comments are very important to us as they help us identify areas for improvement. We apologize f… Show more

Thank you so much for your wonderful review! We are truly delighted to hear that you enjoyed your stay and felt so welcomed by our team. It means the world to us to know that you appreciated the cleanliness, the kitchen facilities, and the easy access to the beach. Mike and all of us are especially grateful for your kind words — treating everyone with love and respect is at the heart of what we do. We can’t wait to welcome you back again for another amazing stay. You’ll always have a home here with us! We love you and all the new guests with a good attitude. Come and enjoy the pura vida.

Thank you so much for your wonderful review! We are truly delighted to hear that you enjoyed your stay and felt so welcomed by our team. It means the world to us to know that you appreciated the cleanliness, the kitchen facilities, and the… Show more

Dear [Guest's Name], Thank you for sharing your experience — we’re truly sorry to hear that your stay with us did not meet expectations. First and foremost, we sincerely apologize that you felt unsafe during your time here. Your concerns are very serious to us. The issue with the window net and the stolen power bank is deeply regrettable, and we understand how frustrating and disappointing that must have been. We are currently inspecting and repairing all such areas to prevent future incidents. Regarding the harassment you mentioned — this is completely unacceptable. We take guest safety and comfort very seriously, and we are actively revisiting our protocols and staff response procedures to ensure that any such concerns are addressed immediately and effectively. Lastly, we understand how the noise from the nearby fireworks may have added to your discomfort. Unfortunately, this is something that occurs occasionally in the area and is beyond our control, but we are looking into ways to better prepare and support guests when local events occur. Your feedback is extremely valuable, and we are committed to improving. If you're open to it, we would appreciate the chance to speak with you directly and make things right.

Dear [Guest's Name], Thank you for sharing your experience — we’re truly sorry to hear that your stay with us did not meet expectations. First and foremost, we sincerely apologize that you felt unsafe during your time here. Your conce… Show more

Thank you for your feedback! We’re glad you enjoyed our location and amenities, like the outdoor kitchen and multiple bathrooms. We’re sorry to hear about the water temperature issue; we’ll check the system to ensure everything works properly. Regarding the kitchen, we appreciate your suggestion about basics like salt and butter. We aim to keep a shared space, but we’ll consider ways to improve the experience for our guests. We also value your feedback on the beds and will explore options to make them more comfortable. We hope to welcome you again and provide an even better stay!

Thank you for your feedback! We’re glad you enjoyed our location and amenities, like the outdoor kitchen and multiple bathrooms. We’re sorry to hear about the water temperature issue; we’ll check the system to ensure everything works prope… Show more