9.2

Reviews of Lucky Bug Bed And Breakfast

P.O Box 7-5717, 05717 Nuevo Arenal, Costa Rica

  • Anonymous

    Reviewed: 21 June 2025 · Stayed in June 2025

    Verified review

    Rob was nice and the grounds are pretty.

    The shower was dirty and I left with a sour taste in my mouth after I was given false hope about being refunded for part of my stay that I had to miss due to a cancelled flight.

    Property response:

    Sorry that left such a "bad taste" in your mouth. You contacted us prior to arriving and asked for something free because you were on your honeymoon. We have never had that request before and we were not sure how to handle it. You called us on the day you were supposed to arrive and told us the situation. While we know it was not under your control, it was not under ours either. We offered you to stay another night to complete your stay. You rejected that offer, and that was the last that was discussed. You then left the next morning without warning at 6:00 AM because you wanted to go to Rio Celeste. That was your choice. We were going to talk with you at breakfast and see if there was a compromise, but you left. So, since we have to pay commission for two nights, we charged your account for the second night per our policies and procedures. As for the dirty shower, we both know that is not the case. We check before and after people arrive, and the shower was clean, along with the rest of the room. Unfortunately, you did not discuss this with us before giving us a low review score. Notice the categories that pertain to your stay.

    Sorry that left such a "bad taste" in your mouth. You contacted us prior to arriving and asked for something free because you were on your honeymoon. We have never had that request before and we were not sure how to handle it. … Show more

    Lucky Bug Bed And Breakfast
    17 July 2025
  • Eliana

    Reviewed: 8 June 2025 · Stayed in June 2025

    Verified review

    Needs some remodeling, is far from most touristic activities, good for resting, good breakfast.

    No TV available, no handicap access to rooms, needs remodeling, no transportation around.

    Property response:

    When you look at our website, the Booking.com website, and Expedia, they all state there is no TV so you should have known that prior to booking. We are centrally located to many activities. 1 hour to La Fortuna, 2 hours to Monteverde, 1 1.2 hours to Rio Celeste, et. al. However, we are not a touristy town like La Fortuna, and that is what we love about the area. We do not have TV, as shown on all the sites. This is so that windows can be open and people can hear the sounds of the forest. If you needed TV, we have internet, and you could stream on your computer, but most people just enjoy the night and go to sleep early. We also do not say there is handicap access to the rooms. We have had people with difficulty walking, and they usually book the Sun Suite on the bottom floor and park next to the door. As for transportation, you had a driver and did not need any other transportation. We have had people without cars, and if they have a driver, they just contact him to take them places. We can also call taxis from town. Very easy for those who choose not to rent a car.

    When you look at our website, the Booking.com website, and Expedia, they all state there is no TV so you should have known that prior to booking. We are centrally located to many activities. 1 hour to La Fortuna, 2 hours to Monteverde, 1 … Show more

    Lucky Bug Bed And Breakfast
    9 June 2025
  • Helen

    Reviewed: 17 May 2025 · Stayed in May 2025

    Verified review

    We stayed in the Butterfly Room. it was lovely. Breakfast was very good. Monika and Rob, the hosts, were very friendly and helpful.

    The walk up to the restaurant was uphill a little, which was a challenge for me, but the beauty of the B and B grounds made up for it.

    Property response:

    Thanks so much for the great review. We enjoyed having you guys stay with us and hope you come back and see us again. I am sure Kathryn took care of you, and sorry we had to leave so abruptly, but I am sure you understand. Pura Vida

    Lucky Bug Bed And Breakfast
    20 May 2025
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  • Cynthia

    Reviewed: 30 March 2025 · Stayed in March 2025

    Verified review

    The walk from the rooms to the breakfast is beautiful. The breakfast was served on a patio overlooking the property. There were humming birds and toucans to watch as we enjoyed our breakfast and chats with the other guests. There is an adjacent store that sells locally made products as well. There was homemade soap in the bathroom.

    Property response:

    So glad you enjoyed your stay with us. We also love the walk between the house and the restaurant. Sometime after we close, we just sit on our patio and look at the property with all the birds, etc. It never gets old. Thanks again for the review. Pura Vida

    So glad you enjoyed your stay with us. We also love the walk between the house and the restaurant. Sometime after we close, we just sit on our patio and look at the property with all the birds, etc. It never gets old. Thanks again for t… Show more

    Lucky Bug Bed And Breakfast
    31 March 2025
  • Mark

    Reviewed: 28 March 2025 · Stayed in February 2025

    Verified review
  • Beatrice

    Reviewed: 24 March 2025 · Stayed in March 2025

    Verified review

    Beautiful spot to enjoy a lovely breakfast inside or outside on the deck!

    bedding

    Property response:

    Thanks for the nice review. I'm not sure what you meant by bedding. We just renewed all the sheets and pillowcases at the beginning of the year. But glad you enjoyed your stay anyway. Pura Vida

    Lucky Bug Bed And Breakfast
    31 March 2025
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  • Robert

    Reviewed: 18 March 2025 · Stayed in March 2025

    Verified review

    The location was beautiful and the breakfast was good. We also had dinner there and the jaeger schnitzel was absolutely delicious!!

    Property response:

    Thanks so much for your great review. We are glad you got some good pics. Your site is amazing!!! You have a gift for getting the right pictures. Please come back and see us again. Pura Vida, Rob and Monika

    Lucky Bug Bed And Breakfast
    20 March 2025
  • Miriam

    Reviewed: 13 March 2025 · Stayed in March 2025

    Verified review

    Rob and Monika are just amazing people. This place is so nice and beautiful, we really loved to stay there. I would strongly recommend to everyone to stay there of you are around the Arenal area. We hope that we come back again.

    Property response:

    One of the advantages of our B&B is that Monika is German and can communicate with Germans when they come through. Although most, if not all, speak really good English like you guys, so do not, and it makes them feel more comfortable speaking in their native language. And Monika enjoys that anyway. Please come back and see us. Pura Vida

    One of the advantages of our B&B is that Monika is German and can communicate with Germans when they come through. Although most, if not all, speak really good English like you guys, so do not, and it makes them feel more comfortable s… Show more

    Lucky Bug Bed And Breakfast
    15 March 2025
  • Ian

    Reviewed: 12 March 2025 · Stayed in March 2025

    Verified review

    The hosts were friendly and easy to engage in conversation. The breakfasts were excellent. They were tasty and fresh. The grounds were spectacular with abundant birdlife and wild flowers. I wouldn't hesitate to return to Lucky Bug.

    Property response:

    We hope you do return to see us. We keep updating things around the grounds to keep things fresh. We keep our gardener busy...hehehe. Please come back and see us. Pura Vida

    Lucky Bug Bed And Breakfast
    15 March 2025
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  • Brian

    Reviewed: 11 March 2025 · Stayed in March 2025

    Verified review

    Fantastic and accommodating owners Rob and Monica. Beautiful well-kept grounds. Food in the restaurant is 5-star!

    Liked everything about it!

    Property response:

    Thanks for the compliments. We are glad you enjoyed the food. We get a lot of accolades regarding Monika's food. Please come back and see us again. Pura Vida

    Lucky Bug Bed And Breakfast
    15 March 2025
  • Frank

    Reviewed: 4 March 2025 · Stayed in February 2025

    Verified review

    Clean and peaceful, surrounded by a hillside. Lovely easygoing hosts. Rooms are within one structure and in excellent shape. Great location for breaking up a long drive to La Fortuna.

    Nil

    Property response:

    Thanks for your nice review. We enjoyed having you stay with us. Yes, we are centrally located between Rio Celeste, Monteverde, and La Fortuna, so we are a great stop to stay and do day trips. We hope you come back and see us again. Pura Vida

    Thanks for your nice review. We enjoyed having you stay with us. Yes, we are centrally located between Rio Celeste, Monteverde, and La Fortuna, so we are a great stop to stay and do day trips. We hope you come back and see us again. Pura… Show more

    Lucky Bug Bed And Breakfast
    15 March 2025
  • Mihaela

    Reviewed: 1 March 2025 · Stayed in January 2025

    Verified review

    Comfortable, nicely decorated, spacious room. The views from the balcony are great and although we were not very lucky with the weather, we really enjoyed our stay at Lucky Bug B&B. The hosts are really friendly and helpful.

    Property response:

    As luck would have it, we were not lucky with the weather either. This was a very rainy January and first part of February. However, it is beautiful now and we just get an occasional shower now that cools things off. Glad you enjoyed your stay. Pura Vida

    As luck would have it, we were not lucky with the weather either. This was a very rainy January and first part of February. However, it is beautiful now and we just get an occasional shower now that cools things off. Glad you enjoyed you… Show more

    Lucky Bug Bed And Breakfast
    3 March 2025
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  • Alberto

    Reviewed: 26 February 2025 · Stayed in February 2025

    Verified review

    Beautiful spot, location off the main Street, fun watching all the birds at breakfast and hosts were helpful and interesting to get to know.

    Property response:

    Thanks for the nice review. When planning the buildings, we made sure that the B&B was far enough from the street to minimize road noise, and then the gallery and restaurant right on the street so that travelers can get on and off the road quickly. We love our birds, and that is a gift to us since we have the private lake. Pura Vida

    Thanks for the nice review. When planning the buildings, we made sure that the B&B was far enough from the street to minimize road noise, and then the gallery and restaurant right on the street so that travelers can get on and off the … Show more

    Lucky Bug Bed And Breakfast
    3 March 2025
  • Malgorzata

    Reviewed: 26 February 2025 · Stayed in February 2025

    Verified review

    Very beautifull place to relax away from noise and crowds. Amazing garden, just inside jungle. Very tasty breakfast, with Animals like tucans, hummingbirds and other birds, ducks, ...Friendly and nice host.Good place to visit lake, volcano , jungle and other.

    Property response:

    Thanks so much for the nice review. We loved talking with your family and glad you stayed with us. We hope that we made your stay in Costa Rica memorable so you will have good memories when you return to Poland. Pura vida

    Lucky Bug Bed And Breakfast
    3 March 2025
  • Elizabeth

    Reviewed: 24 February 2025 · Stayed in February 2025

    Verified review

    This is a beautiful property just outside of town and about 30-40 minutes from La Fortuna (on a good road!) It is filled with gorgeous plants and birds, very tranquil. We could hear howler monkeys and birds early in the morning! The capacious rooms each had bathrooms with beautiful hand painted tiles and wonderful rainforest soaps. I don’t know if they had AC, but the fan was completely adequate to keep us cool at night. Monika makes fabulous, generous omelets and the mango juice is to die for. Our sons (22 & 24) were in heaven. There was also the best gift shop we encountered on our trip- really an art gallery but with moderately priced souvenirs as well. A highlight of our week!

    Property response:

    We are glad we made your week. That is our primary focus. To make a memorable part of your Costa Rican vacation. We do not advertise, so many guests come from word of mouth. Glad your boys enjoyed it also. Thanks again for the nice review. Pura Vida

    We are glad we made your week. That is our primary focus. To make a memorable part of your Costa Rican vacation. We do not advertise, so many guests come from word of mouth. Glad your boys enjoyed it also. Thanks again for the nice rev… Show more

    Lucky Bug Bed And Breakfast
    3 March 2025
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  • Scott

    Reviewed: 22 February 2025 · Stayed in February 2025

    Verified review
  • Mary

    Reviewed: 21 February 2025 · Stayed in February 2025

    Verified review

    The setting, beautiful serene gardens.

    Property response:

    We aer glad you enjoyed our property, but not sure what the issue was with the facilities and value for the money. We take great care in maintaining the facilities and also making sure our prices are not out of the scope of what is charged for our type of B&B with our grounds, breakfasts and gallery. But it sounds like you enjoyed yourself anyway. Pura Vida,

    We aer glad you enjoyed our property, but not sure what the issue was with the facilities and value for the money. We take great care in maintaining the facilities and also making sure our prices are not out of the scope of what is charged… Show more

    Lucky Bug Bed And Breakfast
    3 March 2025
  • Teri

    Reviewed: 21 February 2025 · Stayed in February 2025

    Verified review

    Beautiful, unique rooms, gorgeous setting, wonderful breakfast, and really nice hosts!

    I can't think of a thing.

    Property response:

    We enjoyed having you stay with us. Guests like you make our job a labor of love. We love knowing that what we are doing is appreciated, and we thank you for the nice review. Pura Vida

    Lucky Bug Bed And Breakfast
    3 March 2025
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  • Jade

    Reviewed: 18 February 2025 · Stayed in February 2025

    Verified review
  • Dennis

    Reviewed: 17 February 2025 · Stayed in February 2025

    Verified review

    Beautiful area,

    The road going by can be a bit noisy when a vehicle without a muffler goes by.

    Property response:

    We enjoyed having you stay with us and having good conversations and solving the world's problems. Hope you come back and see how things changed in the world. Glad you enjoyed your stay and we enjoyed having you. Pura Vida, Rob

    Lucky Bug Bed And Breakfast
    20 February 2025
  • Laurel

    Reviewed: 12 February 2025 · Stayed in February 2025

    Verified review

    The room was unique with lots of artistic touches. The grounds were beautiful with lots of birds. We enjoyed watching the bird feeder over breakfast where there was a flock of collered aracari (a type of toucan). The food and coffee were good and the breakfast area overlooks the pond. We arrived a day late due to problems with our flights and the hosts kindly did not charge us for the day we missed.

    We would have preferred a later checkout, but everything else was amazing.

    Property response:

    Thanks for your review. but, Wow, we waived the first night and your comment was about having to check out at our checkout time? We received your call when you were on a tour you had booked the day of leaving and our cleaning lady was waiting to clean the room. YOu could have easily moved your luggage out if you knew you were going to return after checkout time. We would have been glad to keep your luggage until your return.

    Thanks for your review. but, Wow, we waived the first night and your comment was about having to check out at our checkout time? We received your call when you were on a tour you had booked the day of leaving and our cleaning lady was wai… Show more

    Lucky Bug Bed And Breakfast
    15 February 2025
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  • Alberto

    Reviewed: 11 February 2025 · Stayed in February 2025

    Verified review

    Beautiful environment, great attention, helpful with suggestions, and birds galore

    Nothing

    Property response:

    Thanks so much for the great review. We appreciate it and hope that you come and see us again. Pura Vida

    Lucky Bug Bed And Breakfast
    15 February 2025
  • Cindi

    Reviewed: 31 January 2025 · Stayed in January 2025

    Verified review
  • Beatrice

    Reviewed: 31 January 2025 · Stayed in January 2025

    Verified review

    The hosts were very friendly and helpful, the lay out of the property is beautiful and functional , the rooms were very spacious and spotless.

    The beds ( single and king size) are very springy. Therefore the nights were restless and our back hurt.

    Property response:

    Thanks for your review and glad you enjoyed your stay, however, many people both before and after your reservation have slept very well in our beds. We cannot please everyone with our choices of mattresses. Some people like firm, some soft others in the middle and that is what we choose.

    Thanks for your review and glad you enjoyed your stay, however, many people both before and after your reservation have slept very well in our beds. We cannot please everyone with our choices of mattresses. Some people like firm, some sof… Show more

    Lucky Bug Bed And Breakfast
    15 February 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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