Reviews of Hyatt Place San Jose Pinares 3 stars
Centro Comercial Pinares (frente a Walmart), 10101 San José, Costa Rica
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Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewA good place for a first stop in Costa Rica
Dear Florian. Thank you for completing our Guest Survey regarding your recent stay at our hotel.
Reviewed: 27 July 2025 · Stayed in May 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewI've stayed here now twice. And each time was nice. We had to change rooms this last time because the one we booked had no sofa bed. But the front desk accommodated us and it wasn't a big deal. My only gripe is that I have requested Factura Electronicas both times I have stayed at the Hyatt Pinares and have never received them. :-(
Receiving the Factura Electronica I requested that was never sent.
We apologize for the inconveniences caused; we have sent the invoice to the email registered in our system. If you do not receive it, you can contact us again, and we will be happy to assist you. We hope to have you back soon and offer you better service.
We apologize for the inconveniences caused; we have sent the invoice to the email registered in our system. If you do not receive it, you can contact us again, and we will be happy to assist you. We hope to have you back soon and offer you … Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 June 2025 · Stayed in May 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewPool was quite dirty and not well maintained!
Dear guest. We regret that you were not able to enjoy our amenities as you expected, however, at this moment we are in the process of improving the amenities for greater enjoyment.
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewThe rooms are wide and comfortable. There are plenty of restaurants around and the team is always smily and kind
There is some renovation going on in the lobby. It's not big deal, but guests should know about it before arriving
Thank you very much for taking the time to write following your recent stay with us. I am glad to hear that your experience in general was good however about your Lobby comment, we have addressed this with our contractor and it will be fixed very soon. Hope to see you again.
Thank you very much for taking the time to write following your recent stay with us. I am glad to hear that your experience in general was good however about your Lobby comment, we have addressed this with our contractor and it will be fixe… Show more
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in April 2025
Verified reviewAlways clean
Dear Melissa. Thank you very much for taking the time to write following your recent stay with us. I am glad to hear that your experience in general was good.
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewTons of restaurants and shops. Conveniently located. Great staff. Great breakfast! Free underground parking with validation. Great room service with great food at a reasonable price. Walmart across the street is super convenient for travel items. I'll definitely book again!
I would have given them a perfect 10. But my booking was for $420. However, they refused to charge me in $USD, only ₡CRC. The colones exchange rate they gave me was not the bank rate which meant I paid $431.8. Seems like a scam. I live here, so not a huge "biggie". But I never received my Factura Electronica either. :-( God is in the details. You guys almost made a "10".
Mr. Mike. Thank you very much for taking the time to write following your recent stay with us. I am glad to hear that your experience in general was good. I also would like to thank for your feedback regarding our breakfast offering and the staff. Thank you very much for choosing us.
Mr. Mike. Thank you very much for taking the time to write following your recent stay with us. I am glad to hear that your experience in general was good. I also would like to thank for your feedback regarding our breakfast offering and the… Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in March 2025
Verified reviewReviewed: 9 April 2025 · Stayed in April 2025
Verified reviewThe breakfast was fantastic!
Mr. Eric. Thank you for completing our Guest Survey regarding your recent stay at our hotel.
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewLocation and proximity to restaurants.
Thank you for taking the time to response our satisfaction survey, we hope to see you soon
Reviewed: 31 March 2025 · Stayed in February 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified review