The italian restaurant was great but only wished they changed the menu for that particular restaurant since the menu is the same for the others.

The beach was excellent. There is only one pool but it was large enough for all and loved the swim up bar. The room was very roomy for my party of 4.

Stayed in August 2025

Has 3 levels but no elevators

The hotel is front beach which is very conveniente excellent bathroom.

Stayed in May 2025

The bed are small size for two people you need to be acrobatic to sleep

The stuff was good The near by sea The pull and the all the facility was good

Stayed in April 2025

Beware of unauthorized extra charges!! I was charged about 3x for a non-alcoholic drink that was a simple fruit juice. I was charged a donation fee without my authorization. When I inquired, they mentioned it was probably taxes, or other fees, etc, and eventually accepted it was a donation they charge to everyone who has charges in the room. Please double check all of your bills! After waiting a long time at the front desk, I still wasn't able to get a refund on the wrong charges, because of several delays or excuses, so I just decided to pay to be able to leave. After they charged my credit card, they casually mentioned "we could've changed it...". My stay was nice overall, but this situation left a bad impression that could have been avoided.

WiFi was good, the staff was very friendly and nice: shoutout to breakfast staff and beach guards! :D

Stayed in March 2025

Wedding on Saturday night had fireworks that would wake up the whole place,including children and babies...unacceptable!!! so close to hotel Sounded like bombs! Horrible experience..and should not be allowed!!

pool is very nice, Beach lovely but hot and water rough

Stayed in February 2025

Everything else is perfect

The facility is very nice. The staff was very pleasant and very helpful. The rooms were very nice. The beds were very comfortable. The food was very good with the exception of dinner. We both had fish and unfortunately, it was served. The fish was served cold aside from that everything was very good

Stayed in February 2025

Needs a exterior upgrade.

On the beach big spacious rooms

Stayed in February 2025

The drinks served sometimes at the pool bar were just okay, although one bartender knew what she was doing. The breakfast buffet was just average, but was fine for our needs. The one disappointing part was the theft of a pair of sneakers from our room. Assume is had to be housekeeping since I don't believe anyone else would have had access(?). The sad part is that they weren't a necessarily a good pair and somewhat old. We suppose that they must have needed them more than us, but still disappointing

It was a great location to walk from to explore Playa Flamingo and enjoy the beach. The staff was mostly friendly and happy to help

Stayed in February 2025

Old facility, pool needs better overnight cleaning daily.

It is in a good location close to Marina and other nearby beaches.

Stayed in January 2025

Great location , right at the beach. Everything was comfortable, great breakfast. Highly recommend. Amazing sunset.

Stayed in January 2025

Five o’clock restaurant food was not very good

Beach proximity, facilities and room were great

Stayed in January 2025

Always cleaning the pool for hours in the morning. Could have had a few more restaurants and variety of food for the all inclusive guests. Little to no nightly entertainment. Tried to watch football at the bar but though the game was on in our room, the bar said they could not put it on even though a whole crowd showed up to watch it on 1 of 6 tv’s.

Great staff, Great drinks, Great Location. Enjoyed some of the local restaurants that were within walking distance of the hotel.

Stayed in January 2025

Poor service from some workers

Nice Pool, Delicious food, Nice beds.

Stayed in August 2024

It’s a little dated but pool was great. The breakfast buffet some items lacked some flavor.

The property location was great, right on the beach. Staff were great especially Juan and Sebastian at the pool bar and Jaime at the Italian restaurant. He had a great memory and on our second visit remembered what wine I had the night before and brought it starlight to our table.

Stayed in May 2024

Bath tub. Resturant choices. Only one pool. Food average.

Location to beach.

Stayed in April 2024

The ocean was too rough to swim in. I will not return based on the ocean. I look forward to swimming in the ocean but the waves were too big and crashed too hard.

Fiona was fabulous at 5 o’clock somewhere bar. She was energetic, attentive and very friendly. All other staff were nice including Manuel and the guys at the beach security gate.

Stayed in April 2024

There is no elevator available for public you have to carry all your luggage to your floor . The rooms need some upgrades they looked old. Definitely the bathroom needs some love.

The Location of this property was great.

Stayed in February 2024

The bathrooms need to be updated. It looked like the vanity and mirror had been updated, but our room had a huge jacuzzi tub with a shower above that I'm not sure worked (we didn't try it). The tub was very old and jets were rusty. The separate shower looked updated, but the water pressure wasn't very good. It got the job done though. We would have appreciated better drinks and snacks service at the pool and beach.

The location was excellent. It is right on the beach and had the perfect sunsets every night. The beds were very comfortable and the rooms were spacious. It was very quiet at night.

Stayed in March 2024

The ac unit in my room was inefficient

I liked the atmosphere, the pool is nice aswell

Stayed in February 2024

Amazing location, the beach is only a few feet away from the hotel, you enjoy the best sunsets, the hotel staff was very friendly and welcoming, the food was delicious and the room was very comfortable. We had a fantastic time and vacation!

Stayed in January 2024

Too far from major attractions, all tours take too long to get to jungle, parks, volcanos etc. The food is mediocre

The beach, the staff

Stayed in December 2023

Food and lack of options

Ok but for a somewhat large all inclusive the options were very limited. In fact one night during a weekend the main bar was not even open due to a wedding. They extended the pool bar hours but not much longer. Food was highly average.

Stayed in November 2023

Slightly dated.

Location.

Stayed in September 2023

Food is good, and staff is extremely friendly

Stayed in July 2023