Reviews of Hotel Bugabutik

Had a really nice pool with a lounge area, also off to the side, they had a pool table room, which was really nice. Complimentary breakfast was really good! They would open up their own bar during the day so you could grab a cold drink while hanging out! The staff was very helpful in securing laundry, bicycle, and other transportation needs. The room was big, had one king bed, but it also had a smaller twin in the corner. Had a fridge, a big bathroom with plenty of hot water. Fresh towels daily, along with cleaning. Nice pool deck with lounge chairs. Really quiet and nice place to just relax.

The location was a bit outside of town and up a hill. Yet, once there, it was nice to be there.

Staff was kind and very pura vida! Swimming pool is very nice, the room was comfy and clean!

Small parking lot

Good location and great friendly staff especially Mirenaba (and I know I got that name wrong, but you will know exactly who I’m talking about when you meet her).

It’s outside of the main stop so it’s quiet at night but only a 8 minute bike ride to town and easier to get to Punta Uva which was nice

Staff was friendly.

The room was dirt. There was no hot water for the shower. There was cockroaches.

It was a very nice location. Our room had a balcony towards the djungle. We heard the howler monkeys, and had hummingbirds passing by as well as parrots and tucans flying over the hotel area. We also got some really good and valuable help from the receptionist in finding interesting activities. Only about 10 minutes walk from the hotel, there is a beatiful beach, and a couple of nice resaurants as well.

The hotel staff were very nice, beautiful rooms, nice swimming pool

The staff is exceptional, breakfast good, rooms upstairs nice.

Room downstairs a little rustic, pool lounger old and mildew, far from town.

Peaceful environment, friendly staff, delicious breakfast where you can decide what to eat! Tasty Gallo Pinto!

All good but the room R it’s too close to the lobby that you can hear everyone speaking when trying to sleep at the early morning!

We were in absolute love with this place. The tropical forest in front of our room, the animals we could see or hear (monkeys, birds, guatusas), the profound silence at nights... The breakfast was very complete and excellent, and the personal was lovely.

La naturaleza salvaje alrededor

Necesita una reforma, se le ve antiguo

Hotel location, pool and room size.

Room facilities quite old and the breakfast had only few options, no compatible with the price paid.

Great location, nearby the main road, but still good located in the jungle

Overall the property needs a good upgrade

The staff

The pool was not very clean the first day. The next it was

The pool was attractive and one could observe many beautiful birds on the deck on the morning

Staff were 100% rude at check in which created a tense feeling thereafter. Later when I overpaid them a tour by error, a staff member became defensive accusing me of having accused her of robbing me, and that I called her a liar when I had merely told her we both made an error (me overpaying and her not noticing) However, she did write a receipt for a lesser amount which was questionable. She insisted I had given specifically only the amount due. Luckily there were cameras which proved I was right. Instead of $270 I gave 270 mil colones. Both of us should have caught the error but her defensive attitude was to say I accused her of being a liar and robbing me. Never have I received such treatment at any hotel I have ever stayed at. The owner came at camera review, I was refunded my money but the owner still defended her actions in regards to accusing her of robbing me and calling her a liar which NEVER occurred. They refused to play the audio which would have proven I only treated her politely and emphasized we had mutually erred and even said I understood they were busy for Semana Santa. One never knows if that woman was simply having a bad day or if that is something they should address and improve. Nonetheless, I was so frustrated I left at 10pm and just didn’t feel comfortable there my last night and went elsewhere.

No TV in rooms Pool needs cleaning more often

all is cool in the hotel, the staff are friendly and the owner of the hotel andreas is a great person

It was quiet and amongst the trees. The management allowed my 84 year old husband and I to park right near our room. They opened up a gate for us to be able to do that.

The unpaved road getting there.