8.0

Reviews of Best Western Tamarindo Vista Villas 3 stars

1000 Calle Principal , 11000 Tamarindo, Costa Rica

  • Renata

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Great location! Very friendly and helpful staff.

    Breakfast is quite simple for the hotel’s category and could offer more variety.

  • Elise

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    The location was great, view was great, room was nice. The staff were awesome!!

  • Emily

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Well equipped room and hotel, great location near beach and restaurants. Staff were really nice and helpful. Large room with everything needed. Good breakfast and great pool. Good gym.

    Room a little dated and dark. Music from the bar could be heard in our room 7am -10pm every day. Not loud but still annoying. A fumigator came and sprayed noxious chemicals very loudly outside our room with no warning twice, once when we were eating our lunch with the patio door open and once at 11pm.

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  • Dontae

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    The staff exceptionally attentive, appeared to genuinely care about the guest.

  • Bridget

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    Best breakfast anywhere. Fantastic. The hotel was beautiful and right across from the beach. The hotel is within walking distance of everything in town. Staff was outstanding. Hotel room was clean, simple and comfortable. Excellent value- especially if you are young and you like a party because the Friday night party is something else.

    On Friday night, it was loud, but I didn’t have any trouble sleeping through it. Worth it!!

  • Barnett

    Reviewed: 3 August 2025 · Stayed in July 2025

    Verified review

    The breakfast was good. Had to go elsewhere for a Latte/Cappuccino.

    More selection.

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  • Gabriel

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Staff was super friendly and kind, always trying to help you.

    The place is a glorified HOSTEL. They have this music from the pool loud 24/7 and it will never give you peace while you’re in your room. Also, after you checkin they tell you that fridays they will have LOUD music until 2:30 and if you don’t like it they will give you earplugs. The place is a HOSTEL but with a price of a 5-star hotel. Also the A/C is old, noisy and with remote control that doesn’t allow you to even turn off the LED illumining the whole room overnight.

  • Chanes

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review

    good location near the beach

    most uncomfortable beds i've ever slept in. they are as hard as a rock and the sheets feel and sound like paper. they were stained and had bits of hair on top. you can hear the pool people screaming from your room and every door shutting around you.

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  • Martin

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    Amazing staff, they made my stay in Tamarindo a memorable one due to their great service - 5 star service from Laura and Maricruz at the front desk - they are the best!!!!

  • Kelly

    Reviewed: 1 June 2025 · Stayed in May 2025

    Verified review

    The pool was really nice and the staff was very helpful and friendly. The showers were large and the breakfast was nice.

    Our last night, the property had a loud dance party in the restaurant/bar area. It was very loud and lasted until 2:30am in the morning. I was not aware of this until we were checking into the property. I would not have stayed at this property had I known there was going to be a loud dance party that I kept me awake until early in the morning.

  • Beth

    Reviewed: 30 May 2025 · Stayed in May 2025

    Verified review

    The pool

    Beds were the absolute worst! Was given a room on the 1st floor. After years of travel for work, as a single woman, I would not stay on 1st floors. The Receptionist argued with me when I asked for anything besides a first floor, she quoted me $100 a night extra to upgrade, called it an upgrade. I said no leave it alone, I am not paying that much a night. That would have made a room $275 a night! She then said OK, for $50 extra I change your room, my gift to you. Total $50 extra. I am in shock by the games that were played, and the absolute condition of the room we were given. A luggage rack or something! No phone in room, is this normal here? If there was an emergency and someone did not have a cell phone you would be liable. No Kleenex 2 bath towels, one hand towel for 3 days, we’re told they would not change out towels for 3 days. $20 extra for more towels Bolt lock on door did not work properly Ceiling fan clicks loudly, could not use Shower leaks, drips all night. Had to put a towel in there to stop the noise Beds are most uncomfortable I have ever had in a hotel, very hard, had to use pillows under me to try and sleep You might ask, did you call someone? No way to contact anyone for this very long list. No phone! Had to drag our suitcases up to the 5th floor. No one around.

    Property response:

    Dear Beth Thank you for your feedback. We’re truly sorry to hear that your experience did not meet your expectations. We would like to clarify that your original reservation was for a standard room, which is located exclusively on the first floor. Upon your arrival, you expressed concerns about staying on that level. While we did explain that rooms on higher floors belong to a different category and involve an upgrade charge, we wanted to support your request and therefore offered you a discounted rate for the room change. This was a goodwill gesture to ensure your comfort, not a sales tactic. We are sorry to hear that the room conditions and amenities did not meet your expectations. Our rooms follow an eco-conscious housekeeping policy, but additional towels and amenities are always available upon request. Regarding the absence of a phone, some rooms are designed without one, and we understand how this may be inconvenient — we are already evaluating improvements in this area. We appreciate your comments and are looking into the maintenance issues you mentioned. Your feedback helps us improve and better serve all our guests. Sincerely,Maricruz Castro

    Dear Beth Thank you for your feedback. We’re truly sorry to hear that your experience did not meet your expectations. We would like to clarify that your original reservation was for a standard room, which is located exclusively on the fir… Show more

    Best Western Tamarindo Vista Villas
    30 May 2025
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  • Šimon

    Reviewed: 23 May 2025 · Stayed in May 2025

    Verified review

    We spent a wonderful week at Best Western in Costa Rica with friends. The ocean-view pool was amazing, and the breakfast was always tasty. The staff were super friendly — a special thanks to Itzel, who was always smiling and happy to help! The beach is very close, and we learned to surf there. We could even borrow surfboards from the hotel for free, which was a big plus. We also enjoyed a fun pool party over the weekend. For the price, this hotel is a great deal. We were very satisfied and highly recommend it!

  • Grace

    Reviewed: 20 May 2025 · Stayed in May 2025

    Verified review
  • Emmanuel

    Reviewed: 16 May 2025 · Stayed in February 2025

    Verified review
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  • Tara

    Reviewed: 11 May 2025 · Stayed in May 2025

    Verified review

    Staff was so helpful and kind . We were robbed and the hotel was so supportive.

    Phones in the room would be nice

    Property response:

    Dear Tara Thank you very much for taking the time to share your experience with us. We are truly happy to know that you had a pleasant stay and that we were able to assist you whenever needed. Our team is always available to support our guests through various channels, including email, WhatsApp, and even by providing a phone at no extra charge—especially when any inconvenience arises. It means a lot to us that you felt supported and cared for during your time at the hotel. We are, however, truly sorry to hear about the unfortunate experience you had outside the property. While it was beyond our control, we regret that it affected part of your visit. Thank you again for choosing us. We hope to welcome you back soon and provide you with another enjoyable and worry-free stay. Warm regards,Maricruz Castro

    Dear Tara Thank you very much for taking the time to share your experience with us. We are truly happy to know that you had a pleasant stay and that we were able to assist you whenever needed. Our team is always available to support our gu… Show more

    Best Western Tamarindo Vista Villas
    12 May 2025
  • Paula

    Reviewed: 4 May 2025 · Stayed in May 2025

    Verified review
  • Terence

    Reviewed: 23 April 2025 · Stayed in April 2025

    Verified review

    Good location, good breakfast & very nice pool

    Friday night is party night & although I saw this before booking, I failed to spot in the small print the fact that the music goes on till 2:30am. Also, it’s been a long time since we checked into a hotel & there was no complimentary water in the room fridge. We paid a lot of money to stay here, there should be complimentary water.

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  • Josiekj

    Reviewed: 22 April 2025 · Stayed in March 2025

    Verified review

    Car parking was good and location was good. Walking distance into Tamarindo. The room we were moved to (eventually) was clean and bed was comfy. It was bigger than originally booked.

    Firstly we arrived to a very loud party (DJ around the pool which had 3 people in). You could hear the music down the street. Apparently they do this two nights every week but don't advertise to guests. A local from down the road informed us that other hotels/bar owners had made complaints. The man on reception said that the party would end at 6pm. We were originally allocated a room right next to the pool party. We could not talk to each other in the room as it was so loud and echoed. We left and decided to come back later when it was supposed to finish. We came back at 7 and wanted to relax and settle as had an early tour(4am pick up) but the music was still going and was then told it would actually go on until at least 8pm. There was stil just 3 people in the pool but multiple other guests in the same situation as us that wanted it switched off. In the bathroom there was hundreds of ants. They were crawling around the walls, door frame and shower. I think they had nested in the door frame. Due to the ants and being so close to the music we requested a different room. The staff originally said no but eventually agreed to move us after persuasion. If we hadn't of booked a tour with pick up from that hotel then we would have left and requested a refund. I feel hiding the regular party, lying about the time it finishes and not sorting the ant issue (all in the reviews) is unfair. I would not recommend this hotel.

  • Zhongdong

    Reviewed: 19 April 2025 · Stayed in April 2025

    Verified review

    Room has very nice ocean view. 2-minute walk to the beach.

  • Diego

    Reviewed: 12 April 2025 · Stayed in April 2025

    Verified review

    Location, breakfast and pool

    One and a half hour to check in.

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  • Jesse

    Reviewed: 11 April 2025 · Stayed in January 2025

    Verified review
  • Hemraj

    Reviewed: 10 April 2025 · Stayed in March 2025

    Verified review

    Location

    People and hotel

  • Hans

    Reviewed: 7 April 2025 · Stayed in March 2025

    Verified review

    Best breakfast ever! A lot of noise bc of renovation was a minus

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  • Karsten

    Reviewed: 5 April 2025 · Stayed in April 2025

    Verified review

    5 minutes walk from the beach; very convenient pool and friendly staff

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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