Small, comfortable and friendly ! Phillip went out of his way to make us feel at home….

Stayed in August 2025

There was no a/c so it was hot at night, especially with mosquito net which I absolutely needed.

Property had direct access to beach, own beach area with chairs, umbrella and food service. Room had nice balconey, food was decent and reasonable.

Stayed in August 2025

the prices for food and drinks was rather high

Everything was perfect. felt like a resort (it is a resort!) Nice garden, pool, breakfast, rooms, the view, the bedding, shower

Stayed in July 2025

There was a bad smell in our room during the whole stay. The shower also didn't work properly.

The beach access was great

Stayed in July 2025

As stated, newer towels, garbage cans etc. would improve the overall experience. Also, the food was o.k. but nothing great.

The rooms were nice enough. However, nicer towels and garbage cans would improve the experience. It seems like things were outdated for awhile and not replaced with new, quality products.

Stayed in July 2025

The Red Frog room was great but shower needs maintenance.

WiFi, close to beach, breakfast was very good, and staff was excellent.

Stayed in June 2025

We traveled in April and stayed in the Sloth cabin. It has a balcony with hammock & sitting area, very relaxing, with view to the most beautiful garden. Hotel is in a great location, has beach access, great restaurant, bed was comfortable. Both Sloth cabins have air conditioning and mosquito nets. We left our car in the hotel's parking lot for $10 per night while traveling to a different location - car was perfectly safe. We enjoyed our stay at Banana Azul and staff was wonderful.

Stayed in April 2025

Strong smell of feces would breeze through in the middle of the night. It really reeked!

On the beach.

Stayed in March 2025

Our unit, and particularly the bath room, needed more drying racks for towels, suits, etc. Kitchen utensils were sparse. The hotel complex is about a 30 minute walk to town which is a mixed blessing: somewhat inconvenient if you don't have a rental car and therefor need to rely on taxis (though bikes are an option), but it also keeps the hotel property quiet and very peaceful!

Excellent breakfast. Beautiful landscaping. Nice shaded beach with lounge chairs. Attentive and friendly staff. Very handy mini-market directly across the street. Very laid-back, casual vibe!

Stayed in March 2025

Worst pillows I've encountered. Low quality, lumpy, inexplicable. Sheets were 40% polyester. Room had no crossbreeze. Room was right next to street. Not enough room for our stuff - we were two and felt cramped. Restaurant was ok but oddly unimaginative given the ingredients available. Music in the beach area was not necessary.

Loved the size and relaxed disposition of the hotel and its staff. The beach access is stunning - definitely its main asset. Not crowded all day beach access. We loved staying here. The staff were friendly and attentive. My comments above are easy to fix details that would have made our stay perfect.

Stayed in February 2025

The room was small and very dark so it made it feel a bit depressing. It looked a bit grubby around the ceiling and behind the furniture. The sunbeds on the beach were old and cheap an some days there was no pads so you had to lye on plastic.

We were located right next to the beach which was nice. The staff were pleasant. The breakfast was very nice. The shower was great.

Stayed in January 2025

Dinner menu was kind of expensive and food was kind of plain, but I guess that's part of expensive hotels, they don't want to upset anyone with anything too flavorful. The tour desk across the way that I'm not sure if it's part of the hotel, or shares ownership, or if they just refer you there, was very unhelpful. This hotel is comfortable biking distance from Puerto Viejo, but they never had a bike for me to rent any of the 3 days I was there and every time I asked about a tour, they weren't running. Could have just been because it was still low season / rainy season, but it felt like the idea of selling anything at that tour desk had been totally abandoned. The bar near the beach closes down early, which seems like a shame because people really seemed to like to hang out and socialize there. It would be good to keep it open late.

Room was very spacious and luxurious, hotel maintenance was super quick to fix a wifi issue, right in front of the beach if that's a main activity for you. The bed was huge and comfortable, the room is very modern. The breakfast and coffee were great. There's a nice cantina across the street with snacks and general supplies.

Stayed in November 2024

We stayed at Ocean villa which was above restaurant (all Ocean villas are above main building). The walls are not soundproof. Our Villa (which is not villa but the room) was next to the cooler or restaurant conditioner, which was all day very loud. The restaurant switched it off around 8:30pm every night. Our daughter stayed at Kinkaju Cabina. This Cabina was cheaper however we found it more comfortable. It was off the restaurant area (in comparison all Ocean Villas are above restaurant area) and even have AC.

The location of the hotel is perfect.

Stayed in January 2025

There really wasn't anything that I did not like.

Banana Azul is a tropical paradise. It has a rustic flair to it, with its wooden structure and beautiful carvings lit by thousands of white lights. The beach is a lovely soft black sand, hence its name, Playa Negra. Beach chairs are are situation some under palm tree umbrella tables. There is also a massage hut on the beach. The room was lovely, with its high ceiling and beautiful terrace, where you can sit and watch waves crash on the shore or while lying in the hammock. The staff was very friendly and accommodating.

Stayed in December 2024

No A/C It was a rainy night and our room was very noisy.

The room has a nice balcony and a great ocean view.

Stayed in December 2024

We did not love the brown bathroom towels, the room was also a bit dark. Nothing major.

Such a great property, a little piece of paradise on a black sand beach. The staff were very friendly and helpful, food was good for dinner and breakfast also. The property is 100 m from the beach and it is perfect to enjoy the warm Caribbean sea. There is also a lot of wildlife to enjoy, all sorts of birds, squirrels and sloths. We had the small Kinkajou cabana and it was sufficient for 2 people. We would definitely like to go back and stay longer.

Stayed in November 2024

Pretty basic, old; could get wifi in bedroom.

Private and on the beach. Large. Great breakfast included. We also ate dinner there, and we had good fish.

Stayed in November 2024

It's the perfect Illusion of tropic holiday! Personal ist friendly and helpful. The Location ist fine, Natural style with wooden and Palms, flowers and turtles in the little River, which are before the restaurant The Beach ist near, have black sand and the forest goes sometimes until the front of the ocean. I had the room breeze one.

Stayed in November 2024

One thing about the property is the wifi can be spotty. We found in the treehouse that wifi only worked in one corner, and only worked in certain spots on hotel grounds.

We loved waking up and being steps away from the ocean. The staff are all very nice and go above and beyond. We stayed at the treehouse and it was a very nice place. Very spacious and perfect for two couples. The restraunt was very good and we enjoyed breakfast every morning. We loved the location being away from the main part of town, allowed us to have quiet nights, but also close enough we got to town in no time.

Stayed in October 2024

Becareful taking the suites, because they are very dark and hidden. Pay a lot of money and no wifi in the room. The location seems very spacious however it is very small and the rooms as well. Fotos made with wide lens. Breakfast is also very limited. No flexibility to take some eggs and a little porridge!

Location is great, and the food as well

Stayed in October 2024

Pool tiles could use some maintenance

Amazing service and nature all around

Stayed in October 2024

The plastic roof over half the room and bathroom. Woken up ever half hour when fruit from the tree came crashing down from above. Staff start making noise upside the room from 5;30-6 am. Bathroom needs updating.

Nice beach. Great view from the room. The room was like being in a pirate ship with doors and a deck that open out into nature. We loved the room and deck.

Stayed in September 2024

Some amenities were missing is the room like coffee maker and hair dryer, but we requested them and brought them to us. Just ask and they will get it. Very difficult to get suggestions about things in the area. We were always referred to excursions desk. We rented a car so we didn’t need transportation to all the things they were selling. Obviously they want to make money on these and for some people that is what they want without the hassle of transportaion and such. We like to venture out on our own. we don't like the group trips.

This resort is in one of the best locations. The beach is amazing. The staff are wonderful and seem happy to help in any way. The free breakfast is a bonus and it is very good. The staff were very accomodating. The hotel offers beach food and drink ordering and are not outrageously expensive. Everything can be charged to your room. You can tip on each order or we chose to tip on our checkout, as the whole staff shares the tips.We stayed in 3 different rooms because of our unique circumstance (The were very accomodating for us). We stayed in the Queen Ocean View, the Villa suite with splash pool, and the Banana House. The queen ocean view was nice, but also right above the bar/restaurant. No A/C, but a good breeze with the 2 fans. Typical hotel room amenities. The Villa was big, 2 floors, and we loved the splash pool and outside dining area. Somehow mosquitos were getting in but after we closed the screens in addition to the glass sliders, it was fine. For some reason, they have an old big tub area filled with water and green plants. I don't think it is a good idea though because that draws mosquitos. The queen room was wide open and we did not have any issues with mosquitos. This room included a kitchen with eveything you need. The Banana House was our favorite but missing a few necessities like a coffee maker and hair dryer. It has 2 bedrooms, kitchen, livingroom, outside dining. We had a sloth in our back yard that climbed down to get out of the rain. The beach here is amazing.

Stayed in October 2024

The rooms were dated and very much needed an overhaul. If the hotel invested in the rooms they certainly could charge more.

We absolutely loved the grounds and being beaxh front.

Stayed in September 2024