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Reviews of AC Hotel San Jose Airport Belen 4 stars

Cytizen Epicentro Laboral & Social, Calle la Rivera, 40702 San José, Costa Rica

#22 of 122 hotels in San José

Guests' Choice

Review score

Based on 253 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.2

  • Facilities

    9.3

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 1 June 2025

    9.0
    Very pleasant experience!
    • Business trip
    • Solo traveller
    • AC Guest Room King
    • Stayed 1 night
    • Submitted via mobile

    Only a one night stay because of work but I loved everything about this property. Very clean, the staff is incredibly helpful and efficient and made me check in early.

    Stayed in March 2025

  • Reviewed: 22 March 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • AC Guest Room Double
    • Stayed 1 night

    Great breakfast, beautiful hotel very near to airport.

    Stayed in March 2025

  • Reviewed: 17 March 2025

    10
    Lovely stay, nice breakfast at a good price
    • Leisure trip
    • People with friends
    • AC Guest Room Double
    • Stayed 1 night
    • Submitted via mobile

    Clean zucchini friendly very comfortable beds

    Stayed in March 2025

  • Reviewed: 11 March 2025

    10
    Great place close to the airport.
    • Leisure trip
    • Couple
    • AC Guest Room Double
    • Stayed 1 night
    • Submitted via mobile

    Can’t think of anything we didn’t like.

    Very modern, comfy, great food.

    Stayed in March 2025

  • Reviewed: 3 February 2025

    9.0
    The perfect way to end our vacation!
    • Leisure trip
    • Couple
    • AC Guest Room King
    • Stayed 1 night
    • Submitted via mobile

    We ordered some Bao Buns and a panini at the pool bar and they were terrible, almost inedible, except we were starving. The main restaurant seems amazing, so not sure how that works. The drinks were excellent, though.

    Close to the airport, shuttle experience was great. Modern facility with hip design, including a small but lovely pool and great poolside side bar area. The main restaurant is great and they had an incredible 3-piece band playing Friday night. If you don’t want to eat at the restaurant, there’s a fun food truck area with great options. We had low expectations staying at an airport hotel, but we really enjoyed our stay! The staff is so warm and friendly, too—would definitely use this hotel again!

    Stayed in February 2025

  • Reviewed: 30 January 2025

    8.0
    Ideal for overnight before long flight home
    • Leisure trip
    • People with friends
    • AC Guest Room Double
    • Stayed 1 night
    • Submitted via mobile

    Breakfast prices

    Convenience to airport Roof top pool area

    Stayed in January 2025

  • Reviewed: 16 January 2025

    10
    We would happily stay here again!
    • Leisure trip
    • Couple
    • AC Guest Room King
    • Stayed 2 nights
    • Submitted via mobile

    Outstanding and beautiful

    Exceptional

    Stayed in November 2024

  • Reviewed: 3 January 2025

    9.0
    Perfect starting point
    • Leisure trip
    • Couple
    • AC Guest Room King
    • Stayed 1 night

    Nothing.

    We spend our first night of our vacation here. After a long flight the hotel was the perfect starting point to get a good night sleep and start refreshed the next morning. We really enjoyed the little food market and the convenience of the hotel being close to the airport.

    Stayed in December 2024

  • Reviewed: 26 December 2024

    10
    A lovely way to end our vacation in Costa Rica
    • Leisure trip
    • Couple
    • AC Guest Room King
    • Stayed 1 night

    The hotel is gorgeous with art placed throughout, lots of holiday decorations, and a rooftop pool/bar with spectacular views. It is conveniently located near the Juan Santamaria Int. Airport. Our room was spacious, comfortable and well appointed. We had dinner in the lobby restaurant, and a very nice breakfast is served there in the morning. All of the staff we met were friendly and conscientious (special nod to Genesis at check-in and Kristy in the restaurant) There is a free shuttle to the airport every hour.

    Stayed in December 2024

  • Reviewed: 15 December 2024

    8.0
    Very good
    • Business trip
    • Couple
    • AC Guest Room King
    • Stayed 1 night
    • Submitted via mobile

    For this price, I was looking for a free breakfast. Unfortunately, no. And I think the booking app said breakfast is included, but it wasn't.

    Stayed in November 2024

  • Reviewed: 8 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • AC Guest Room King
    • Stayed 1 night
    • Submitted via mobile

    Lack of breakfast options

    Stayed in December 2024

  • Reviewed: 3 September 2024

    8.0
    A very urban experience with great dinning and an awesome lobby. Brand new and Prestine. Great corporate hotel.
    • Leisure trip
    • Couple
    • AC Guest Room King
    • Stayed 1 night
    • Submitted via mobile

    As a matter of feedback for the hotel I think all employees need to be less robotic and more empowered to resolve customer issues.

    Modern. Cool set up. Good variety of meal Options. Staff at bar was great and the front desk leader / manager was very attentive.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    10
    Very comfortable stay. Will stay again.
    • Business trip
    • Solo traveller
    • AC Guest Room King
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful Hotel. Everything perfect.

    Stayed in July 2024

  • Reviewed: 14 August 2024

    10
    Exceptional
    • Business trip
    • Group
    • AC Guest Room King
    • Stayed 1 night

    Very Friendly staff. Great service form Joshua,Tatiana anda the rest of the staff athe lobby restaurant.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • AC Guest Room Double
    • Stayed 3 nights
    • Submitted via mobile

    Excellent customer service

    Stayed in August 2024

  • Reviewed: 30 July 2024

    10
    Exactly what was needed -.
    • Leisure trip
    • Solo traveller
    • King Room with Mountain View - Terrace Level
    • Stayed 1 night
    • Submitted via mobile

    Friendly

    Stayed in July 2024

  • Reviewed: 16 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • AC Guest Room Double
    • Stayed 1 night
    • Submitted via mobile

    Bed & pillows were so comfy after driving 7 hrs, we decided to spend a little more to sleep well before flight. So clean, modern. Was also very quiet which I loved! Wish I didn't leave at 6am to catch my flight. We went up to 4th floor, pool/ bar area was lovely to watch through world cup final soccer match. Wld stay again for sure!

    Stayed in July 2024

  • Reviewed: 3 July 2024

    10
    Great location, clean and nice atmosphere.
    • Leisure trip
    • Family with young children
    • AC Guest Room Double
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean, very friendly staff. They had great lounge/pool area. Very friendly bar tender. Great security for rooms. Coffee shop and food trucks outside the parking lot for guests. Great vibe. Great place to stay as we end our trip. Minutes to airport!

    Stayed in July 2024

  • Reviewed: 1 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • AC Guest Room King
    • Stayed 1 night
    • Submitted via mobile

    It was a great stop before the airport with a lot of convenient food and drink locations on the grounds. Located so close to Alamo car rental return as well!

    Stayed in June 2024

  • Reviewed: 16 June 2024

    9.0
    Great, need bigger mattresses
    • Leisure trip
    • Family with young children
    • AC Guest Room Double
    • Stayed 1 night
    • Submitted via mobile

    Rooms had small double beds, needed queen size beds

    Stayed in June 2024

  • Reviewed: 11 June 2024

    10
    Comfortable, elegant and modern hotel - I will look for other AC hotels in the future. We were so impressed by the accom
    • Leisure trip
    • Family with young children
    • AC Guest Room King
    • Stayed 1 night
    • Submitted via mobile

    We could hear the people in the room next to us and especially while in the bathroom -they weren’t yelling - just having a normal conversation. Walls are a bit thin. However, this would not stop me from recommending or staying at this hotel Again.

    Leonard (front desk) made us feel at home from the moment we stepped foot on property. He was so kind offered suggestions for car rental return, dinner and answered any questions we had regarding our stay. The hotel was very clean - beds were so comfortable -bathroom is modern with sliding door, with a super powerful shower. Neat out door area on property with a variety of food trucks that would satisfy all of your food cravings.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Comfortable airport hotel
    • Leisure trip
    • Couple
    • AC Guest Room King with View
    • Stayed 1 night
    • Submitted via mobile

    Free airport shuttle

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • AC Guest Room Double
    • Stayed 1 night
    • Submitted via mobile

    The rooftop pool set up is really odd and inconvenient. Still went for a dip though.

    So so comfortable! Slept really well before setting off on our long journey home.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Lovely accomodation
    • Business trip
    • Couple
    • Double Room with Two Double Beds and Mountain View - Terrace Level
    • Stayed 1 night

    Breakfast is pretty expensive for what is offered. We paid US$30 pp...

    Beautiful hotel, lovely rooms with very comfortable beds. Conveniently located near the airport.

    Stayed in May 2024

Showing 1 – 25

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