Saudi Arabia

Amazing four star hotel, the staff are always extraordinary especially the lady in reception. Always greet you with a smile and courteous. No request is too much for these lovely people. The rooms are spacious and luxurious, best bedding I have found in a hotel. Clean and immaculate furnishings. Only thing I wish was added was a restaurant here.

Nothing to dislike.

Nothing, the worst place I have rented and stayed, it was a Villa with no Wifi, AC water driping on my head while I was sleeping, no towels, shower gel, no tooth paste, the stuff were rude and unprofessional. They wanted to charge us 100 Riyal to use the pool for each person.

I will never forget thw horrible expeience I had, even when we asked the cleaning staff to clean the Villa, the respond was we will do it after you check out. The kitchen utensils most of important was not there. The manager who owns the Villa was nice but the staff that are managing for her need training.

The environment from the main lobby feeling like you are at the flower shop, beautiful decorated with fresh flower. Hotel is very clean . Car park space was good. Charges for parking acceptable. Front desk male staff was friendly.

I was calling to ask for additional water the next day in the morning at extension 3. The staff responded on the phone but waited for more than 1 hr no one sending water. I have to call again and he said sorry maybe the staff forget to aend. I asked for additional tea bag and sugar from the staff on the phone too. Only water arrived without tea bag and sugar.

The rooms are spacious. It’s very close to the haram gate number 322. Lifts are fast. The rooms have a coffee machine and robes. It also has wireless charger. The hotel itself look nice.

It’s very close to the haram 7mins walk Lots of nice food places to eat nearby. Staff were very friendly especially Alaa.

The lift took time but it’s not a big deal you just have to organise timing better.

Amenities are plenty and quality is good

No adequate shopping mall close by

Close to the Prophet Mosque.

Clean and calm place.

good hotel close to haram

i arrived early (morning ) the hotel charge me for anther night

Average

Cleanness, staff, specially all receptionist.

The location, the breakfast and the nursery

The furniture was old and the smell of the bathroom wasn’t good