Luxembourg, Luxembourg
Positive section of review
We managed to stay in two rooms (we booked one night at first, then two more, but in a higher category room). Both rooms were incredibly beautiful. The first (simpler) one was huge, with a sofa, a desk, a dressing table and a large wardrobe. Honestly, it was like a whole flat! The bathroom was also large and clean. The second room was smaller, but still quite suitable. And it was more functional (wired internet, light sensors). The bathroom was also large. There are bathrobes! At least somewhere in 2025 they still exist. And a full minibar. The hotel is decorated in a traditional classic style. High ceilings, luxurious lifts. Hollywood divas of the 1950s could have stayed here. The staff are very polite and helpful.
Negative section of review
When we booked, we were warned that there was no air conditioning. But there is so much space that it wasn't stuffy. Yes, it can be noisy by the window, but we slept very comfortably. The bed linen and beds are excellent.
Luxembourg, Luxembourg
Positive section of review
This was the second time I stayed at this hotel. No issues. I will be returning in September and can't forsee any issues. The staff were excellent. Dealt with Ann Marie who was very helpful and professional, as we're all the staff I encountered during the stay. Friendly and chatty which helped feel welcoming. The room was basic with a comfortable double bed, however it did a good job of decent night's sleep. I spent a lot of time sight seeing and travelling but a nice bed to come back to was a bonus. I didn't sample the restaurant, swimming pool or gym facilities during this visit but maybe on the next visit.
Negative section of review
So far so good.
Luxembourg, Luxembourg
Positive section of review
Fabulous, spacious apartment with everything you need. Good size bedroom, comfortable bed and pillows along with a separate lounge and well equipped kitchen. Access to washer and dryer was a real bonus. There is a supermarket across the road, the train station is a five minute walk and it's easy to walk to all the main sights. Everything you could want.
Luxembourg, Luxembourg
Positive section of review
Great location not far from the center of the city, reasonable pricing, spacious room. Restaurant is definitely not 5 star but quite good anyway. Would definitely stay again.
Negative section of review
Parking is a mess, it's better to leave your car in the outside parking, as no places provided. Shower could have been better regulated (shower head was clogged). Breakfast is overpriced.
Heinerscheid, Luxembourg
Positive section of review
The hotel is well appointed, the staff are exceptionally helpful and accommodating. The evening meal superb. The craft beer produced on the premises extremely good.
Negative section of review
Nothing
Luxembourg, Luxembourg
Positive section of review
Property is largely as pictured Location is central, close to tram and safe pleasant street Beds comfy
Negative section of review
Many cobwebs, whole property could have been cleaner than it was. The beds themselves were clean but the living room and kitchen was more lived in that properly clean! The doors are all very very hard to lock and unlock, like takes 5-10 mins to lock the doors each time! small maintenance issues (eg the shower bracket mentioned as broken in an earlier review is still broken). Staff from a management company reply on booking.com and they are rude. After the stay thanked them for the stay and passed on some honest feedback for them to improve rather than listing all the issues here in a review (i did not ask them for anything) and my message was met with hostility and the insinuation i for some reason made up the issues! Creepy basement
Roeser, Luxembourg
Positive section of review
A nice friendly place for a stopover. We knew there was no aircon but we were fine with the good fan
Negative section of review
All good
Luxembourg, Luxembourg
Positive section of review
It was very clean, the staff was friendly, the bed were comfortable
Negative section of review
The shower was delimitated from the rooms only with a curtain and it was kinda awkward to wash...
Luxembourg, Luxembourg
Positive section of review
With bus no. 21 at the front door it made travel to the city easy
Negative section of review
The 24 /7 reception is in fact the house keeper who is busy doing her house keeping work. If you can find her she is very helpful, unlike the contact for messaging. The apartment is badly in need of maintenance with the bedroom light hanging from the ceiling by its wires and flickering when turned on. Bulbs not working in the living area as well. The door to the balcony does not function as a door. The toiletries advertised did not materialise and the pillows for the bed more resemble cushion stuffers than pillows with only two of them having pillow cases. The onsite restaurant to which our host had directed us for any help we needed was closed as were most other eateries nearby except for the dependable kebab shop. The traffic on the main road can be bothersome from a noise perspective. The internal garage access door is locked at night meaning access to our vehicle required us to leave the building and walk outside and down the carpark ramp. No fun on a rainy night. The washing machine and drier advertised are in fact hidden away in the sub-basement and require a code to access. Thanks to the housekeeper for her assistance dealing with that mystery. The furniture is old and has a “grubby’ look to it.
Luxembourg, Luxembourg
Positive section of review
The staff was nice
Negative section of review
The toilet style I didn’t like.