Bandar Seri Begawan, Brunei Darussalam
Positive section of review
This is an introvert's paradise: fully electronic way to access the hotel and room, but with very helpful and responsive staff on standby via WhatsApp. They were also quite accommodating with our request for a slight checkout time extension due to extenuating circumstances. The room was also quiet, clean, with smart TV, and all-temp water dispenser close to the rooms. Though our room had no windows, ventilation was good and we didn't feel claustrophobic. We were actually able to rest very well in these conditions. We also never went hungry since it is located just across the Gadong Mall, several eating establishments, and grocery shops.
Negative section of review
We were quite apprehensive at first that the hotel didn't have a sign by the building it was in plus the hotel entrance is directly across a gym, but it was all good in the end.
Bandar Seri Begawan, Brunei Darussalam
Positive section of review
We had a fun and relaxing holiday in Brunei thanks to the staff of the Radisson Hotel, most especially our driver, Amin; as well as Naj, Arlyn, Munish, Margie and Muhammad, who helped us with breakfast; and Suryana, Myrsan and Shafiqah who took care of us at dinner. The food was great, the service was exemplary, and our overall experience has been worry-free and memorable (and the beds are the comfiest ever!). We wish the staff all the best for the future. Keep up the good work!
Bandar Seri Begawan, Brunei Darussalam
Positive section of review
The rooms were very comfortable but the highlight was the service. It was up there with the best in the world. Each staff member I encountered was friendly and helpful. They patiently took time to make comprehensive recommendations for local transport, food and sightseeing and to ensure we had everything we needed to enjoy our stay. I would love to stay there again.
Negative section of review
The decor was a bit dated. The restaurant was comparatively expensive however the food was high quality and the service there was also amazing.
Bandar Seri Begawan, Brunei Darussalam
Positive section of review
Nice room ,they give us a carton of water .thank Q for that. when u had 5 kids.that not enough. But we are still happy, when we need the water again they give us more water bottle, thanks again for your hospitality.
Negative section of review
Water isn't available for so long. When u have baby water is more important for cleaning and showering baby. ,🥺 And we had 2 nights there for kids to go swimming pool but unfortunately we just know when we check in the hotel, swimming pool is unavailable.
Bandar Seri Begawan, Brunei Darussalam
Positive section of review
The room was close to the city centre and well refurbished so it was quite comfortable and cozy. Breakfast was just decent. They offer airport transfer free of charge.
Negative section of review
I had an accident while in road and I had to use all the towels of the room (I was full of blood due to severe wounds). I politely asked the lady in the reception to have my towels changed and the garbage taken out early in the morning (I asked it before 08:30 am). By the noon (16:00) no one had bothered to do so. I had to ask another persons I met in the stairs to have a new pair of towels (at 17:00).
Kampong Gadong, Brunei Darussalam
Positive section of review
Very convenient to check in and out. Shared toilet, kitchen . All good. Very close to Gadong night market
Bandar Seri Begawan, Brunei Darussalam
Positive section of review
It's a beautiful place so big but so quiet and peaceful ,plenty of space
Negative section of review
Buffet tables could do with some smaller ones due too solo travelling
Kuala Belait, Brunei Darussalam
Positive section of review
Good location.
Negative section of review
Staff should be more smiling
Bandar Seri Begawan, Brunei Darussalam
Positive section of review
Good location
Negative section of review
Slow wifi, no safety box & no drawer.
Bandar Seri Begawan, Brunei Darussalam
Positive section of review
Location
Negative section of review
Pest suddenly appear