Dubai, United Arab Emirates
Positive section of review
The Location is amazing, you´re within 15 Min Walkin distance to the burj khalifa. Staff is extremely friendly and Organized, the room is big and has all appliances you could need for your stay. there is a supermarket nextdoor which is open 24/7
Negative section of review
nothing,
Ras al Khaimah, United Arab Emirates
Positive section of review
Our days were full of activities and we had always an option for entertainment for our 1 year old baby. Buffet offered us every day a different selection of meals, everything was delcious!
Negative section of review
The check in process was based on assumptions. I came with my sister in law and we were addressed by language that we do not speak, we were offered another room that we accepted, but I had to ask again for a cot for my baby, even though it was specifically ordered before. We came by car and there was nobody to assist with the luggage at the parking. At the check out staff assumed we came by bus and asked us about our transit time (again instead of offering assisatnce - assumption). Some things to keep in mind and improve for other guests.
Dubai, United Arab Emirates
Positive section of review
Hitel staff specially Miss Anastassiya for her worm welcome & quick check in /out process
Negative section of review
Unfortunately, breakfast buffet disappointing &again declined in terms of variety & quality. Wish from hotel management to get the menu served 3 years ago back to get customers satisfactory.
Abu Dhabi, United Arab Emirates
Positive section of review
Staff was amazing and the facilities was good and they made my daughters birthday special
Dubai, United Arab Emirates
Positive section of review
The room was amazing, and I will book again in the future. I will give them 9.5 of 10.
Negative section of review
Everything was okay in the room, except the AC—you can’t set it lower than 20°C. For others, this might not be a problem, but for me, it was a bit annoying, though not a huge issue. The bathroom and shower were 9 of 10.
Abu Dhabi, United Arab Emirates
Positive section of review
Everything was amazing and I'm Grand Hayatt fan
Negative section of review
Nothing
Dubai, United Arab Emirates
Positive section of review
In the breakfast restaurant I saw twice cockroach
Negative section of review
Not clean smell of the cheese was old and not clean place
Dubai, United Arab Emirates
Positive section of review
The services offered by the hospitality team.
Negative section of review
The breakfast option
Dubai, United Arab Emirates
Positive section of review
Everything's was amazing
Negative section of review
Nothing
Dubai, United Arab Emirates
Positive section of review
Location and Pool
Negative section of review
Staff attitude