Reviews of Hotel Spiwak Chipichape Cali 5 stars
Avenida 6D No. 36N -18, 760009 Cali, Colombia
Loading
Guests also reviewed these properties:
Yuchi, Taiwan
Inverness, United Kingdom
Medulin, Croatia
Trabzon, Turkey
Kilingi-Nõmme, Estonia
Clare, Australia
Wroxham, United Kingdom
Umag, Croatia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewOne room smelled of cigarettes and pets.
Dear Mr. Harold Adolfo, thank you for sharing your experience. We appreciate your feedback and will take your comments into consideration to enhance our services. We hope to have the opportunity to welcome you again in the future. Best regards Sandra Perlaza Customer service
Dear Mr. Harold Adolfo, thank you for sharing your experience. We appreciate your feedback and will take your comments into consideration to enhance our services. We hope to have the opportunity to welcome you again in the future. Best reg… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewNothing
They charged me 2 million more then what I booked for . They refused to give it back to me in cash , normal they said transfer and nothing happen . If you want to get robbed please stay in this place .
Dear Mr. Westgård, thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced. Please be assured that we take your comments seriously and will work diligently to address the issues raised. We appreciate your understanding and hope to regain your trust in the future. Best regards Sandra Perlaza Customer service
Dear Mr. Westgård, thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced. Please be assured that we take your comments seriously and will work diligently to address the issues raised. We appreciat… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewClose to shopping mall
Price didn’t include parking
Dear Mr. Munoz, thank you for sharing your experience. We are pleased to hear that you appreciated our proximity to the shopping mall. Your feedback is valuable to us, and we hope to welcome you back in the future. Best regards Sandra Perlaza Customer service
Dear Mr. Munoz, thank you for sharing your experience. We are pleased to hear that you appreciated our proximity to the shopping mall. Your feedback is valuable to us, and we hope to welcome you back in the future. Best regards Sandra Perl… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in June 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewLocations
The service was poor. I was not informed during the check-in that my reservation didn't include breakfast. The room was not ready at check-in time, and the person at the counter was not kind at all. She didn't bring any information regarding hours, gym or other amenities. To expensive for two nights and so poor service. Originally I reserved for one night but when I added a second night, the cost was 4x and without breakfast. The staff members were not able to provide any help on the breakfast issue, even knowing the price I was paying.
Dear Hernán, thank you for your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Your comments are invaluable to us, and we will address these issues to enhance our service. We hope to have the opportunity to welcome you again in the future. Best regards Sandra Perlaza Customer service
Dear Hernán, thank you for your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Your comments are invaluable to us, and we will address these issues to enhance our service. We hope to have the oppor… Show more
Reviewed: 3 August 2025 · Stayed in June 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in June 2025
Verified reviewIt’s attached to the mall so we had plenty of choices for food and entertainment. The sister hotel across the street had a nice pool that the kids and I got to enjoy.
There was construction going on around the surrounding area of the hotel so early in the morning the construction started and would wake us up. Also, breakfast wasn’t included without booking directly.
Dear Stephanie, thank you for sharing your experience. We are pleased to hear that you enjoyed the convenience of the nearby mall and the pool at the sister hotel. Your feedback regarding breakfast options is appreciated, and we will take it into consideration for future improvements. Best regards Sandra Perlaza Customer service
Dear Stephanie, thank you for sharing your experience. We are pleased to hear that you enjoyed the convenience of the nearby mall and the pool at the sister hotel. Your feedback regarding breakfast options is appreciated, and we will take i… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewAmazing hotel,everything I need in one ,with the best mall,love it
Very comfortable,best costumer service,my family.
Dear Claudia, thank you for your wonderful feedback. We are delighted to hear that you found everything you needed and enjoyed your stay with us. We look forward to welcoming you and your family back in the future. Best regards Sandra Perlaza Customer service
Dear Claudia, thank you for your wonderful feedback. We are delighted to hear that you found everything you needed and enjoyed your stay with us. We look forward to welcoming you and your family back in the future. Best regards Sandra Perl… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewGreat location if traveling with kids. Hotel lobby is beautiful with a nice restaurant and very safe.
Rooms need updating. Wifi often does not work in rooms and there was no hot water. We had to repeatedly ask for towels, toilet paper and windows were loose. The safes did not work either.
Dear Mary, thank you for your feedback. We are pleased to hear that you appreciated our location and the beauty of our lobby. Your comments regarding the room amenities will be taken into consideration as we strive to enhance our guests' experiences. We hope to welcome you back soon. Best regards Sandra Perlaza Coor servicio al cliente
Dear Mary, thank you for your feedback. We are pleased to hear that you appreciated our location and the beauty of our lobby. Your comments regarding the room amenities will be taken into consideration as we strive to enhance our guests' ex… Show more
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in June 2025
Verified reviewThe hotel is well located, and you feel very safe while there. The staff is very friendly, and they make you feel special.
The hotel could have some improvements regarding what it advertises and what you pay. Especially the room facilities like toilets and showers. The shower was terrible, spraying water in every possible direction, making it a nightmare to shower.
Dear Herrcohen, thank you for your feedback. We are pleased to hear that you appreciated our location and the friendliness of our staff. Your comments regarding the room facilities will be taken into consideration as we strive to enhance our services. We look forward to welcoming you again. Best regards Sandra Perlaza Customer service
Dear Herrcohen, thank you for your feedback. We are pleased to hear that you appreciated our location and the friendliness of our staff. Your comments regarding the room facilities will be taken into consideration as we strive to enhance ou… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewIt Can be noisy because the mall
Dear Mr. Cordoba Arismendi, thank you for sharing your experience. We are delighted to hear that you enjoyed your stay. Your feedback is valuable to us, and we look forward to welcoming you back in the future. Best regards Sandra Perlaza Customer service
Dear Mr. Cordoba Arismendi, thank you for sharing your experience. We are delighted to hear that you enjoyed your stay. Your feedback is valuable to us, and we look forward to welcoming you back in the future. Best regards Sandra Perlaza C… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewConvince,modern,safe..
Just bigger pillow cases.,please.,this one rolls out..
Dear Tatyana, thank you for your wonderful feedback. We are delighted to hear that you found our hotel convenient, modern, and safe. We look forward to welcoming you back on your next visit. Best regards Customer service
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewGreat location. Amazing staff. Clean and modern rooms. Highly recommended.
Zero complaints.
Dear Mr. Joachim, thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, staff, and the cleanliness of our rooms. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Best regards Sandra Perlaza Customer service
Dear Mr. Joachim, thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, staff, and the cleanliness of our rooms. Your recommendation means a lot to us, and we look forward to welco… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewExcellent customer service. Top notch amenities. Beautiful facility. Breakfast was amazing. Wonderful artwork everywhere. 24/7 armed security. Direct access to Chipichape mall. I cannot say enough good things about this place.
Pool closes daily at 6pm. Otherwise, no complaints!
Dear Tristan, thank you for your wonderful feedback. We are delighted to hear that you enjoyed our customer service, amenities, and the overall atmosphere of our facility. Your kind words motivate us to continue providing exceptional experiences. We look forward to welcoming you back on your next visit to Cali. Best regards Sandra Perlaza Customer service
Dear Tristan, thank you for your wonderful feedback. We are delighted to hear that you enjoyed our customer service, amenities, and the overall atmosphere of our facility. Your kind words motivate us to continue providing exceptional experi… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified review