Reviews of Hotel Molino de Viento

Great staff

The staffs were nice and accommodate whenever possible. Great place and relaxing.

Location

Con gusto, Jorge. Aquí tienes la versión Terrible experience, would not recommend. The hotel’s location is good and the daily cleaning service was acceptable, but the overall experience was very disappointing. From the moment we arrived, one of the two rooms we had booked had no working air conditioning, no hot water, and the TV had no sound. Additionally, the facilities were visibly worn and in poor condition. When we raised our concerns, the staff offered to move us to a room with an ocean view. However, instead of honoring our original booking of two triple rooms, they gave us just one “family room” for six people, with three double beds. Although the view was better, it did not justify the downgrade, nor the high price paid for two separate rooms. It was a poor and improvised solution, and the service fell well below expectations. Definitely would not return or recommend.

I didn't like San Andres at all so a below average hotel didn't help my overall experience that said the staff were excellent, David & Samanta were super friendly and helpful and the hotel was clean. it's right on the main beach (which is a positive or negative depending on your pov). **see below** that is my only positive from my stay

No hot water. bedroom directly off the reception made for a poor quality stay. noise levels excessive at all times of day and night. harsh room lighting (bedside light but nowhere to plug it in) super basic bathroom noise from the constant parties on the beach were unbearable through the poor build quality of the hotel until 3am every night. made for very poor sleep. the island is clearly lacking years of investment is seems to be neglected. which is a shame.

The staff was fantastic and it was a beautiful view. She even gave me a balcony when I asked for one.

Na

Location

Steps going up

Location location. Beach view

N/A

Excellent location. I think it is probably the best inexpensive option on the waterfront. We stayed in two other hotels that were really nice and fancy, but way too expensive. Meanwhile Molinos de Viento is simple yet perfect if you are planning to be leaving the hotel during the day anyway.

no hot water in shower, but really not that bad because it is so hot anyway.

The personal. Amazingly friendly and helpful. Really good people!

The extremely noisy area. Tge windowless, tiny room. Not nice.

Loved the location, staff were nice and room was clean. But location is super noisey!

The location and value was exceptional.

The room was rather small and did not have a seating area. Not somewhere you could spend a rain day in. Also the walls are rather thin, so you can definitely hear what is going on in other rooms and on the street.

Absolutely nothing. Could not wait to leave.

To begin with, I arrived, asked for a taxi to be helped, called and received no help as a single female. Checked into the room define the second issue… The room looks absolutely nothing like the photos. Could not be more different. I have traveled to San Andres, at least 10 times and have stayed in similar locations which I know are the heart of the party if you will… Never have I ever experienced such a crappy situation. No soundproofing on the windows and no help from staff as from the second I arrived I was uncomfortable, they were unwilling to accommodate me in any way or give me a refund. I was told things wound down at 11 PM which I knew to be a complete lie. The 15 songs that were playing outside my window stopped around 4:30 AM Horrible experience do not stay here

Beach near

Noisy outside. Very plain facilities

Wonderful beach view with balcony! Staff was pleasant.

Very bad shower