Reviews of Hotel Estelar Suites Jones 4 stars
Calle 61 No. 5-39, Chapinero, 110010 Bogotá, Colombia
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Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewEverything is okay.
Dear Hoflener, We appreciate the time you took to send us your kind comments, in which you share your pleasant experience at the hotel. We hope to see you again during your next stays at the Estelar Suites Jones hotel. Sincerely, John Rojas, General Manager.
Dear Hoflener, We appreciate the time you took to send us your kind comments, in which you share your pleasant experience at the hotel. We hope to see you again during your next stays at the Estelar Suites Jones hotel. Sincerely, John… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewCleanliness and room service
Registration process, so slow. Never seen any country like that.
Dear Anonymous, We appreciate the time you took to send us your kind comments, with which you share with us your experience at the Hotel. However, we regret that our check-in process has caused you this inconvenience, that is why we are making improvements to make our processes more efficient without causing you discomfort. We hope to have you again in your next stays at the Estelar Suites Jones Hotel. Cordially, John Rojas, General Manager.
Dear Anonymous, We appreciate the time you took to send us your kind comments, with which you share with us your experience at the Hotel. However, we regret that our check-in process has caused you this inconvenience, that is why we are mak… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewBreakfast was always well balanced and delicious. The waiters were very polite and attentive.
The fact that I couldn't find a coffee maker or its equivalent. But that was resolved once I expressed my wish.
Dear Anonymous, Thank you for taking the time to share your rating with us, I am glad to know that our service along with our wonderful breakfast buffet was to your total satisfaction. We hope to welcome you again soon and share unforgettable moments with you. Cordially, John Rojas, General Manager.
Dear Anonymous, Thank you for taking the time to share your rating with us, I am glad to know that our service along with our wonderful breakfast buffet was to your total satisfaction. We hope to welcome you again soon and share unforgetta… Show more
Reviewed: 21 June 2025 · Stayed in March 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in April 2025
Verified reviewReviewed: 5 June 2025 · Stayed in May 2025
Verified reviewPerfect cozy hotel, looking luxurious, nice big space rooms, nice restaurant, deliciuos breakfast with various hot and cold meals, fresh fruits, polite personel with perfect English. Hotel situated in really safe Chapinero district which has Estrato 5 and 6 levels (highest in city), good connection with old town and center - by Uber you can reach center only in 10 minutes and only for 2-3$ , - that is really amazing for city bigger than London. Suroundings are clean and green, you can find restourants and supermarkets just a minute around.
All was with really no problem. Nothing to say here :)
Dear Stanislovas, We deeply appreciate your review and are pleased to hear that you had an excellent experience at the Estelar Suites Jones. It is a pleasure for us to offer a warm and attentive service, as well as a convenient location for our guests. We look forward to welcoming you again on your next visit to the city. Cordially, John Rojas, General Manager.
Dear Stanislovas, We deeply appreciate your review and are pleased to hear that you had an excellent experience at the Estelar Suites Jones. It is a pleasure for us to offer a warm and attentive service, as well as a convenient location for… Show more
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewHandicapped accessible room with a lot of space to move around
I had no complaints
Dear Michael, We appreciate the time you took to send us your kind comments, with which you share with us your experiences during your stay at the Estelar Suites Jones Hotel. We are pleased to know that the comfort of the rooms, the service provided by our staff and the facilities of our Hotel met your expectations. It will be a pleasure to have you back with us soon. Cordially, John Rojas, General Manager.
Dear Michael, We appreciate the time you took to send us your kind comments, with which you share with us your experiences during your stay at the Estelar Suites Jones Hotel. We are pleased to know that the comfort of the rooms, the service… Show more
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewGood size room and suite
Suite was poorly equipped as there were no electric kettle for coffee, no cutlery and no crockery , only cooking utensils , that was funny , how can you use cooking utensils without crockery and cutlery + kettle ?? So I could not make even coffee , what to talk of cooking food , poor imagination by management . Breakfast was reasonable but not great Room was too small as it gets crowded.
Dear Malvinder, We appreciate the time you took to send us your kind comments, with which you share with us your experience at the Hotel. We are sorry for this inconvenience, therefore, we will make the necessary corrections so that in future reservations you can enjoy all our room environments. We hope to have you again in your next stays at the Estelar Suites Jones Hotel. Cordially, John Rojas, General Manager.
Dear Malvinder, We appreciate the time you took to send us your kind comments, with which you share with us your experience at the Hotel. We are sorry for this inconvenience, therefore, we will make the necessary corrections so that in futu… Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewGreat hotel! The room was very spacious and comfortable, the staff were really kind and welcoming. Breakfast was tasty and well prepared. I had a great stay and would definitely come back.
Dear Nathanel, Thank you for sharing your experience and giving us such an excellent rating. We are pleased to hear that, overall, your stay was satisfactory. Our goal with all hotel services is to exceed the expectations of our guests and visitors and your input is essential to achieve this. We are very pleased that the breakfast is one of your favorites in Bogota. We look forward to having the pleasure of welcoming you again at a future opportunity. Cordially, John Rojas, General Manager.
Dear Nathanel, Thank you for sharing your experience and giving us such an excellent rating. We are pleased to hear that, overall, your stay was satisfactory. Our goal with all hotel services is to exceed the expectations of our guests and … Show more
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewThe location was pretty centric, all the staff were very kind and helpful, the included breakfast options were really delicious and healthy. Definitely would consider booking again!
Dear Ernesto, Thank you for sharing your experience and giving us such an excellent rating. We are pleased to hear that, overall, your stay was satisfactory. Our goal with all hotel services is to exceed the expectations of our guests and visitors and your input is essential to achieve this. We are very pleased that the breakfast is one of your favorites in Bogota. We look forward to having the pleasure of welcoming you again at a future opportunity. Cordially, John Rojas, General Manager.
Dear Ernesto, Thank you for sharing your experience and giving us such an excellent rating. We are pleased to hear that, overall, your stay was satisfactory. Our goal with all hotel services is to exceed the expectations of our guests and v… Show more
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewThe location was great. Staff were helpful.
The hotel is a bit dated, and the shower drained poorly. Soap inside the shower wasn't replaced.
Dear Norman, We appreciate the time you took to send us your kind comments, with which you share with us your experience at the Hotel. We regret the situations you describe, therefore, we will take action with the relevant teams to make the necessary corrections so that they do not occur again. We hope to have you in your next stays at the Estelar Suites Jones Hotel and thus be able to offer the best Estelar service. Cordially, John Rojas, General Manager.
Dear Norman, We appreciate the time you took to send us your kind comments, with which you share with us your experience at the Hotel. We regret the situations you describe, therefore, we will take action with the relevant teams to make th… Show more
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewThe WHOLE staff exceeds our expectations every time we stay... Luis ( Dining manager / morning ) , Edwin ( Dining manager /evening) ,Cristian / valet parking , front desk English/ Español ready when needed. Housekeeping was superb. Step for step, dollar for dollar.....Hotel Estelar creates cherished memories by providing a first class , full service environment in a beautiful historical landmark. I ate many meals ( 10 days ) . Baby beef ( chimichurri mmm..mmmm.mmmm.) along with🍝spaghetti, accompanied with asparagus i enjoyed several times, Any soup/ sopa is super fresh, tasty and outstanding. The breakfast buffet has every base covered.... Cereals, eggs made special request. Those little buckwheat 🥞 pancakes with a spoonful of mango and rasberry topping kept me coming back for more. Any natural juice provided( maracuya, gunabana , lulo, 🍊 orange, papaya) is breath taking delicious . I requested hot water in a pot for aromatics ( talking tea / fresh herbs bought locally ) often... . On and on and on the good things never stopped. We departed and they made sure we had coffee to start the day on an early wake up. And a big sandwich and juice for the plane ride... Overall put simply... Awesome establishment with awesome employees 👏
Honestly can't 🤔 think of one negative aspect pertaining to Hotel Estelar.
Dear Davo 65, We sincerely appreciate your kind words towards our hotel Estelar Suites Jones. We are very pleased to know that your experience with us has been to your complete satisfaction and that you have enjoyed all the amenities and services we offer. Our goal is to provide our guests with a comfortable and memorable stay, so we are glad to know that our rooms, beds and staff attention have met your expectations. We would be delighted to welcome you again and continue to provide you with quality service and excellence in each of your stays. We remain at your disposal for any questions or requests you may need during your next visit. Cordially, John Rojas, General Manager.
Dear Davo 65, We sincerely appreciate your kind words towards our hotel Estelar Suites Jones. We are very pleased to know that your experience with us has been to your complete satisfaction and that you have enjoyed all the amenities and se… Show more
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewExcellent place to stay
It was a day very cold
Dear Anelena, Thank you for taking the time to send us your kind comments. your kind comments, with which you share with us your pleasant experience at the Hotel. experience at the Hotel. We hope to have you again in your next stays at the Estelar Suites Jones Hotel. stays at the Estelar Suites Jones Hotel. Cordially, John Rojas, General Manager.
Dear Anelena, Thank you for taking the time to send us your kind comments. your kind comments, with which you share with us your pleasant experience at the Hotel. experience at the Hotel. We hope to have you again in your next stays at the… Show more
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewThey really have friendly, attentive and professional staff. We were a little early and the room wasn't ready so they immediately offered us tea and coffee while we were waiting. Not even 10min later, instead of the standard room we had booked, we got a big suite with a separate living room, kitchenette, walk-in wardrobe and two bathrooms. Not really needed for one night in Bogota between two flights - but much appreciated. Thanks to the Estelar team.
Not meant as a negative comment, but since there is space here to write and some other users have commented about it: yes, the furniture in our room and the interior design of the hotel might be a bit dated but everything is clean and in good order. So if you look for a modern design hotel this might not be the right choice for you. However, we would be happy to stay here again any day with the old design, the great staff and hence a very good value for your money.
Dear Jens, We appreciate the time you took to send us your kind comments, with which you share with us your pleasant experience at the Hotel. We hope that in your next visits to the city of Bogota, you can enjoy our restoration project for all our rooms and thus offer an even more pleasant stay for all our guests. We sincerely appreciate your comments and hope to have the opportunity to serve you again at Estelar Suites Jones. Cordially, John Rojas, General Manager.
Dear Jens, We appreciate the time you took to send us your kind comments, with which you share with us your pleasant experience at the Hotel. We hope that in your next visits to the city of Bogota, you can enjoy our restoration project for … Show more
Reviewed: 10 March 2025 · Stayed in March 2025
Verified review