Reviews of Hotel Dann Carlton Cali 5 stars
Carrera 2 No 1-60, 760010 Cali, Colombia

Loading
Guests also reviewed these properties:
Kalispell, United States
Bologna, Italy
Blackpool, United Kingdom
Natal, Brazil
Stresa, Italy
Dobrna, Slovenia
Santiago, Chile
Ajaccio, France
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 22 August 2025 · Stayed in May 2025
Verified reviewExcelente hotel
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in June 2025
Verified reviewReviewed: 30 July 2025 · Stayed in May 2025
Verified reviewReviewed: 16 July 2025 · Stayed in May 2025
Verified revieweverything
nothing
Saludos Sr. Jonathan Thanks for the kind words. Hope to see you soon!
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in April 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewI really liked the warmth and service of its your empleyes.
Nothing
Hey Mr. Jeanpaul, Thank you so much for those kind words, it makes us keep moving forward! Hope to see you soon in the near future!
Reviewed: 12 May 2025 · Stayed in April 2025
Verified reviewLocation
The staff are racist, their breakfast is basic. Overall I wouldn’t go back and if you are a person of color really avoid this hotel.
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 March 2025 · Stayed in March 2025
Verified reviewEverything was excellent
The security at the door kept pushing us to get the car out of the driveway while we checked in. We were a group of 7, and we were getting all the luggage out. He was very nasty to us.
Mr. Francisco, Thank you for your wonderful feedback and perfect rating! We're thrilled to hear that you found our team to be Excellent. We apologize for the security guard issue and will address it promptly. Thank you for choosing Dann Carlton Cali.
Mr. Francisco, Thank you for your wonderful feedback and perfect rating! We're thrilled to hear that you found our team to be Excellent. We apologize for the security guard issue and will address it promptly. Thank you for choos… Show more
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewClean , good location
Breakfast no fresh vegetable ! Bad coffee !
Morning Mr. Moshik, Thank you for your wonderful feedback and perfect rating! We're thrilled to hear that you found our team to be friendly and efficient. We apologize for the Coffee and vegetables issue and will address it promptly. Thank you for choosing Dann Carlton Cali.
Morning Mr. Moshik, Thank you for your wonderful feedback and perfect rating! We're thrilled to hear that you found our team to be friendly and efficient. We apologize for the Coffee and vegetables issue and will address it promptly.… Show more
Reviewed: 2 February 2025 · Stayed in January 2025
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewReviewed: 9 January 2025 · Stayed in December 2024
Verified reviewReviewed: 7 January 2025 · Stayed in January 2025
Verified reviewExcellent staff and service. Felt very safe. Large comfortable room and reasonable breakfast.
The internet wasn’t great.
Mr. Ron! Thank you for your wonderful feedback and perfect rating! We're thrilled to hear that you found our team to be friendly and efficient. We apologize for the internet issue and will address it promptly. Thank you for choosing Dann Carlton Cali.
Mr. Ron! Thank you for your wonderful feedback and perfect rating! We're thrilled to hear that you found our team to be friendly and efficient. We apologize for the internet issue and will address it promptly. Thank you for choosing Da… Show more
Reviewed: 31 December 2024 · Stayed in December 2024
Verified reviewExcellent hotel, staff looking to help and assist with everything. Large rooms, comfortable beds. Hotel located in the city center, close to restaurants, clubs, pubs, cafes. And to the San Antonio neighborhood
Mr. Alon, Thank you for your wonderful feedback and perfect rating! We're thrilled to hear that you found our team to be friendly and efficient. Thank you for choosing Dann Carlton Cali.
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 24 December 2024 · Stayed in December 2024
Verified reviewI didn’t like they changed taxes because I came in with out seal from Colombia immigration. They should not added that fee. This is the only hotel in Colombia does it.
Thank you for your feedback! We apologize for the Stamp issue and will address it promptly to the governtment office. Thank you for choosing Dann Carlton Cali.
Reviewed: 18 December 2024 · Stayed in December 2024
Verified reviewProperty is very clean, and luxurious.
Tight parking, but they have parking so can’t really complain.
Dear mr. Guillermo, Thanks for the rating, we really appreciate it. Looking forward to seeing you in the near future. Best regards.
Reviewed: 14 December 2024 · Stayed in November 2024
Verified reviewReviewed: 24 October 2024 · Stayed in October 2024
Verified reviewlocation, front desk, shower, bed
tge ac did not work, they had maintenance work on it from 11 pm to 1 am, did not fix, they did not offer to change room, afterwards next day they did not ofcer to change room or to upgrade room.
Hi Mr. Alcoba, Thank you for your wonderful feedback and the rating! We're thrilled to hear that you found our team to be friendly and efficient. We apologize for the AC issue and the lack of action, we will address it promptly. Thank you for choosing Dann Carlton Cali.
Hi Mr. Alcoba, Thank you for your wonderful feedback and the rating! We're thrilled to hear that you found our team to be friendly and efficient. We apologize for the AC issue and the lack of action, we will address it promptly. Than… Show more
Reviewed: 16 October 2024 · Stayed in October 2024
Verified review