8.9

Reviews of Hotel Dann Carlton Bogota 5 stars

Avenida 15 N 103 - 60, Usaquen, 110111 Bogotá, Colombia

  • Wei

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review
  • Gustavo

    Reviewed: 22 August 2025 · Stayed in June 2025

    Verified review
  • Shunichi

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
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  • Shirley

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    Location

    The room they gave me had old furniture and I had noise from a nearby tennis court until late at night and it started again early in the morning.

    Property response:

    Dear Ms. Meneses, Our sincere thanks for your valuable comments. We will certainly take them into account for the necessary improvements, ensuring customer satisfaction. We look forward to serving you again next time.

    Hotel Dann Carlton Bogota
    6 August 2025
  • Shirley

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    Location

    The room they gave us was small and had old furniture and we had noise from a nearby tennis court until late at night and it started again early in the morning. In addition, they started doing some machine work in the next room which made a tremendous noise and woke us up very early

    Property response:

    Dear Ms. Meneses, Our sincere thanks for your valuable comments. We will certainly take them into account for the necessary improvements, ensuring customer satisfaction. We look forward to serving you again next time.

    Hotel Dann Carlton Bogota
    6 August 2025
  • Maria

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    Confortable room

    Missing pool.

    Property response:

    Dear Guest, Our sincere thanks for your valuable comments and for the rating you gave your experience with us. It will always be a pleasure to serve you. We would like to confirm that the hotel with a pool is our sister hotel, Casa Dann, located on 94th Street.

    Dear Guest, Our sincere thanks for your valuable comments and for the rating you gave your experience with us. It will always be a pleasure to serve you. We would like to confirm that the hotel with a pool is our sister hotel, Casa Dann, lo… Show more

    Hotel Dann Carlton Bogota
    5 August 2025
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  • Andres

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review
  • Angel

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review

    The room was pretty big and comfy. The staff were also quite helpful

    Property response:

    Dear Mr. Angel Sebastian, thank you for taking the time to share your experience. We are pleased to hear that you found your room spacious and comfortable, and that our staff was helpful during your stay. Your feedback is invaluable to us, and we will continue to strive for excellence in our services. We hope to have the opportunity to welcome you back in the future, where we aim to provide an even more memorable experience. Thank you once again for your comments.

    Dear Mr. Angel Sebastian, thank you for taking the time to share your experience. We are pleased to hear that you found your room spacious and comfortable, and that our staff was helpful during your stay. Your feedback is invaluable to us, … Show more

    Hotel Dann Carlton Bogota
    31 July 2025
  • Adam

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
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  • Christopher

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review
  • Torre

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    Very clean and nice people

    All good

    Property response:

    Dear Ms. Torre, Our sincere thanks for your kind comments and for the rating you gave your experience with us. It will always be a pleasure to serve you, and we look forward to your return.

    Hotel Dann Carlton Bogota
    18 July 2025
  • Andrea

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review

    Staff , bed , breakfast

    Property response:

    Dear guest, Thank you very much for sharing your opinion and for the rating you gave us about your experience with us. We hope to have the pleasure of serving you again and continue to be your hotel of choice.

    Hotel Dann Carlton Bogota
    16 July 2025
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  • Rabab

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review

    The staff and amenities

    Nothing

    Property response:

    Dear guest, Thank you very much for sharing your opinion and for the rating you gave us about your experience with us. We hope to have the pleasure of serving you again and continue to be your hotel of choice.

    Hotel Dann Carlton Bogota
    16 July 2025
  • Carlos

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review

    Clean, AC, Service

    No water the first couple of hours but it is a city problem.

    Property response:

    Dear Mr. Sandoval, Our sincere thanks for your comments and the rating you gave your experience with us. We hope to have the pleasure of serving you again and exceed your expectations with details such as water shutoffs.

    Hotel Dann Carlton Bogota
    14 July 2025
  • Ahmed

    Reviewed: 11 July 2025 · Stayed in June 2025

    Verified review
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  • Lizzi

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review
  • Restrepo

    Reviewed: 4 July 2025 · Stayed in July 2025

    Verified review

    Great service. Wonderful food. Waiters were great. Great surprise with the birthday cake. Thanks to Camila.

    Property response:

    Dear Mr. Restrepo, Our sincere thanks for your comments and for the rating you gave your experience with us. We look forward to your return soon so we can have the pleasure of serving you.

    Hotel Dann Carlton Bogota
    4 July 2025
  • Adam

    Reviewed: 2 July 2025 · Stayed in July 2025

    Verified review

    Very attentive and profesional staff. Very clean facilities overall.

    Breakfast needs some variety.

    Property response:

    Dear guest. Thank you very much for sharing your comments about your experience at the hotel. Your opinion is very important to us, and we will certainly take appropriate action to improve our processes.

    Hotel Dann Carlton Bogota
    3 July 2025
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  • Dewin

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review
  • Maria

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review

    Excellent service

    Maybe the bed is was a little hard

    Property response:

    Dear guest, Thank you very much for sharing your feedback. This allows us to continue working on improvements for our guests. We hope to have the pleasure of serving you again and exceed your expectations.

    Hotel Dann Carlton Bogota
    3 July 2025
  • Anonymous

    Reviewed: 28 June 2025 · Stayed in May 2025

    Verified review

    Excellent

    Excellent

    Property response:

    Dear guest, Thank you very much for sharing your opinion and for the rating you gave us. We hope to have the pleasure of serving you again next time.

    Hotel Dann Carlton Bogota
    1 July 2025
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  • Jessica

    Reviewed: 12 June 2025 · Stayed in April 2025

    Verified review
  • Ashley

    Reviewed: 9 June 2025 · Stayed in April 2025

    Verified review
  • Carl

    Reviewed: 6 June 2025 · Stayed in May 2025

    Verified review

    late night room service food was not edible.

    Property response:

    Dear Mr. Young, We appreciate your comments and the rating you gave your experience with us. This helps us take appropriate action to improve our processes. We will take your comments regarding room service seriously so that this service does not cause dissatisfaction. We look forward to serving you again and exceeding your expectations.

    Dear Mr. Young, We appreciate your comments and the rating you gave your experience with us. This helps us take appropriate action to improve our processes. We will take your comments regarding room service seriously so that this service do… Show more

    Hotel Dann Carlton Bogota
    6 June 2025
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  • Daniela

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review

    Breakfast was delicious!

    Property response:

    Dear guest, Thank you very much for sharing your opinion and for the rating you gave us about your experience with us. It will always be a pleasure to serve you, and we look forward to your return.

    Hotel Dann Carlton Bogota
    29 May 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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