Reviews of Hotel Dann Carlton Bogota 5 stars
Avenida 15 N 103 - 60, Usaquen, 110111 Bogotá, Colombia
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Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in June 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewLocation
The room they gave me had old furniture and I had noise from a nearby tennis court until late at night and it started again early in the morning.
Dear Ms. Meneses, Our sincere thanks for your valuable comments. We will certainly take them into account for the necessary improvements, ensuring customer satisfaction. We look forward to serving you again next time.
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewLocation
The room they gave us was small and had old furniture and we had noise from a nearby tennis court until late at night and it started again early in the morning. In addition, they started doing some machine work in the next room which made a tremendous noise and woke us up very early
Dear Ms. Meneses, Our sincere thanks for your valuable comments. We will certainly take them into account for the necessary improvements, ensuring customer satisfaction. We look forward to serving you again next time.
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewConfortable room
Missing pool.
Dear Guest, Our sincere thanks for your valuable comments and for the rating you gave your experience with us. It will always be a pleasure to serve you. We would like to confirm that the hotel with a pool is our sister hotel, Casa Dann, located on 94th Street.
Dear Guest, Our sincere thanks for your valuable comments and for the rating you gave your experience with us. It will always be a pleasure to serve you. We would like to confirm that the hotel with a pool is our sister hotel, Casa Dann, lo… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewThe room was pretty big and comfy. The staff were also quite helpful
Dear Mr. Angel Sebastian, thank you for taking the time to share your experience. We are pleased to hear that you found your room spacious and comfortable, and that our staff was helpful during your stay. Your feedback is invaluable to us, and we will continue to strive for excellence in our services. We hope to have the opportunity to welcome you back in the future, where we aim to provide an even more memorable experience. Thank you once again for your comments.
Dear Mr. Angel Sebastian, thank you for taking the time to share your experience. We are pleased to hear that you found your room spacious and comfortable, and that our staff was helpful during your stay. Your feedback is invaluable to us, … Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewVery clean and nice people
All good
Dear Ms. Torre, Our sincere thanks for your kind comments and for the rating you gave your experience with us. It will always be a pleasure to serve you, and we look forward to your return.
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewStaff , bed , breakfast
Dear guest, Thank you very much for sharing your opinion and for the rating you gave us about your experience with us. We hope to have the pleasure of serving you again and continue to be your hotel of choice.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe staff and amenities
Nothing
Dear guest, Thank you very much for sharing your opinion and for the rating you gave us about your experience with us. We hope to have the pleasure of serving you again and continue to be your hotel of choice.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewClean, AC, Service
No water the first couple of hours but it is a city problem.
Dear Mr. Sandoval, Our sincere thanks for your comments and the rating you gave your experience with us. We hope to have the pleasure of serving you again and exceed your expectations with details such as water shutoffs.
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewGreat service. Wonderful food. Waiters were great. Great surprise with the birthday cake. Thanks to Camila.
Dear Mr. Restrepo, Our sincere thanks for your comments and for the rating you gave your experience with us. We look forward to your return soon so we can have the pleasure of serving you.
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewVery attentive and profesional staff. Very clean facilities overall.
Breakfast needs some variety.
Dear guest. Thank you very much for sharing your comments about your experience at the hotel. Your opinion is very important to us, and we will certainly take appropriate action to improve our processes.
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewExcellent service
Maybe the bed is was a little hard
Dear guest, Thank you very much for sharing your feedback. This allows us to continue working on improvements for our guests. We hope to have the pleasure of serving you again and exceed your expectations.
Reviewed: 28 June 2025 · Stayed in May 2025
Verified reviewExcellent
Excellent
Dear guest, Thank you very much for sharing your opinion and for the rating you gave us. We hope to have the pleasure of serving you again next time.
Reviewed: 12 June 2025 · Stayed in April 2025
Verified reviewReviewed: 9 June 2025 · Stayed in April 2025
Verified reviewReviewed: 6 June 2025 · Stayed in May 2025
Verified reviewlate night room service food was not edible.
Dear Mr. Young, We appreciate your comments and the rating you gave your experience with us. This helps us take appropriate action to improve our processes. We will take your comments regarding room service seriously so that this service does not cause dissatisfaction. We look forward to serving you again and exceeding your expectations.
Dear Mr. Young, We appreciate your comments and the rating you gave your experience with us. This helps us take appropriate action to improve our processes. We will take your comments regarding room service seriously so that this service do… Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewBreakfast was delicious!
Dear guest, Thank you very much for sharing your opinion and for the rating you gave us about your experience with us. It will always be a pleasure to serve you, and we look forward to your return.