The location is fantastic and close to the popular places. Also, huge thank you the team at Westin for finding my laptop and shipping it to me.

Stayed in August 2025

Beautiful room, excellent breakfast, fantastic location, late check out

Stayed in August 2025

Room temperature is set 22C/23C during summer, cant go lower than this. I was sweating after took shower and couldnt sleep. Engineer came to check, but he said its normal. Then, they offer me to move to a different room. Temperature is still 22C, but at least i dont sweat.

Spacious room. Good breakfast.

Stayed in June 2025

The only thing I could comment is that the room lighting is a little dim, some traveler may love it but i think it work better if it able to adjust the brightness to fit everyone preference.

Birthday cake was arranged knowing my wife birthday is just in the next few days. The room decoration bring extra special feel!

Stayed in May 2025

Nothing

Everything

Stayed in June 2025

None

Great room, free upgrade to a suite, great shower, great location, comfortable bed, a short walk to the centre of the shopping district

Stayed in May 2025

The location is not bad the people who work there are nice. The rooms are very clean really thank you I will be back soon.

Stayed in May 2025

It was all good.

Lovely room, conveniently located, excellent breakfast.

Stayed in April 2025

Minor issues not worth talking about, as the overall services and etc overide this minor problem.

I did not have breakfast in the hotel.

Stayed in November 2024

The common area are a bit old (lobby, gym, restaurant)

The location is perfect and the room are great

Stayed in December 2024

The staff definitely made the experience exceptional. The facility has amazing views. The rooms are spacious, beds are super comfortable. And the location is prime. Phyllis Gong, guest service manager, was genuinely friendly, resourceful and helpful. Everyone from front office manager to all the staff made the experience one to remember. Referred my friends and colleagues, definitely visit Chongqing and Westin again. Location is pretty prime. Near shopping district and financial district but not directly on the path. Lots of local shops and restaurants nearby. The views are exceptional. The facility has many hidden gems. Thanks for the amazing experience.

Stayed in December 2024

Great location. Wonderful rooms which were luxuriously large, clean and comfy. Staff were competent, and supported by very capable management, from arranging rooms for our group of 4 friends, to extending late checkout (when it became available). Jack Zhou went above and beyond by helping us out of a predicament we found ourselves in at the last minute - he was tactful, resourceful, and knowledgeable. Thanks and kudos to the Westin team! Will certainly recommend this hotel to anyone heading to Chongqing!

Stayed in November 2024

Most staff didn't speak English but try to help as much as they could

Great location, very helpful staff, friendly staff

Stayed in September 2024

The Westin was Phenomenal through and through - it would be tough to find a better hotel from which to explore Chongqing. The location was perfect and our higher floor, corner room was incredible both in terms of format and view. The rooftop beach was a fun quirk too.

Stayed in September 2024

Close to most attractions within using DiDi

Stayed in September 2024

This is Xiao Zhan's hometown, so of course, everything feels amazing! The room was nice, and the staff were super helpful. The shopping center was just a 5-minute walk away, and the room had a lovely view. I’m really happy with my stay here!

Stayed in August 2024

Everything was so clean and new

Stayed in January 2024

Breakfast was ok, could have been improved.

Great location and near to major popular tourist attractions. Lovely reception and staffs to help out.

Stayed in January 2024

Love the location and the interior of the hotel and their services was really good👍.

Stayed in January 2024

All was fine

Amazing hotel location and over all perfect

Stayed in September 2023

Room a little bit run out.

Shower comfortable. Location central. Bed comfortable.

Stayed in October 2023

the pool had very bad lighting, and looked little outdated

very good size room and clean

Stayed in September 2023

Nothing

Located in the heart of the City. F&B, shopping, transportation are all within easy reach. The lobby occupies the whole of 51st floor. Very impressive view of the city the moment we checked-in. Cleanliness is excellent. Very good breakfast. Impressive service from front office to restaurant to house keeping staff. Truly 5 star!

Stayed in July 2023

A la carte dining is almost non-existent. My order of medium tenderloin beef turned out to be well done. (100% cooked) Choice of wines is very limited; staff knowledge on wine is grossly inadequate.

I like the live-music at the 51/F bar

Stayed in July 2023