Reviews of Zhejiang Xizi Hotel
37 Nanshan Rd, Xihu, 310007 Hangzhou, China
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Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewMany things were good: the daily hospitality, cleanliness, treatment, and service.
1. I didn't like that I booked two suites with the same name and type, Suite Deluxe Boutique. But I was surprised that the spaces were different between them. 2. There are no comfortable options in the restaurants. 3. None of the hotel staff speaks English. 4. I asked to extend the checkout time to 8:00 PM, and the amount was very exaggerated, about half the price of the full night 5. My reservation on Booking.com included 2 adults and a 10-year-old child, and I was surprised that they did not provide an extra bed, and they asked me to pay an additional amount to provide a bed
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in June 2025
Verified reviewAbsolutely amazing location, has its private part of Xihu. Walking distance to other parts of Xihu. Great service, restaurants were great too.
Nothing
Reviewed: 11 March 2025 · Stayed in February 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewThe location and the hotel landscape
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewI had an amazing stay at XIZI Hotel. Chelsea is extremely friendly and helpful. They went out of their way to assist us. We needed to change rooms and had a lot of luggage. The bellboys were very hardworking and helped us move the luggage without any complaint. We are really grateful for their efforts. What's more, the hotel arranged a room in a style that our parents liked very much, which made our whole family satisfied. The garden in the hotel is large and very suitable for a stroll, providing a pleasant experience. The facilities in the room are brand new and well-equipped. Overall, I am very satisfied with my stay at XIZI Hotel. I will definitely recommend it to my friends and will choose to stay here again in the future.
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewWe like the location, food and services. One word “fab”👍👍👍
Non
Thank you for coming and we look forward to seeing you again!
Reviewed: 13 December 2023 · Stayed in December 2023
Verified review