Reviews of Zhangjiagang Marriott Hotel
No 686 Renmin East Road, 215600 Zhangjiagang, China

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewGood
Dear guest, thank you for staying at Zhangjiagang Marriott Hotel and taking the time to share your valuable stay experience with us. Thank you for your feedback and sharing, we cherish your support and company on the road of continuous growth and improvement of the hotel, the hotel staff is looking forward to your visit again!
Dear guest, thank you for staying at Zhangjiagang Marriott Hotel and taking the time to share your valuable stay experience with us. Thank you for your feedback and sharing, we cherish your support and company on the road of continuous grow… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewAdd his menu halal foods
Add his menu halal 🍲food
Dear guest, thank you for staying at Zhangjiagang Marriott Hotel and taking the time to share your valuable stay experience with us. Thank you for your feedback and sharing, we cherish your support and company on the road of continuous growth and improvement of the hotel, the hotel staff is looking forward to your visit again!
Dear guest, thank you for staying at Zhangjiagang Marriott Hotel and taking the time to share your valuable stay experience with us. Thank you for your feedback and sharing, we cherish your support and company on the road of continuous grow… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewVery nice stay, bed very comfortable, no noise and personnel very kind
European Sélection of dishes at restaurant is quite limited , hopefully we stayed only one night but anyway very nice beef
Dear guest, thank you for staying at Zhangjiagang Marriott Hotel and taking the time to share your valuable stay experience with us. Thank you for your feedback and sharing, we cherish your support and company on the road of continuous growth and improvement of the hotel, the hotel staff is looking forward to your visit again!
Dear guest, thank you for staying at Zhangjiagang Marriott Hotel and taking the time to share your valuable stay experience with us. Thank you for your feedback and sharing, we cherish your support and company on the road of continuous grow… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewThe staff are very friendly and helpful
Dear guest, thank you very much for your favorable comments on our hotel, we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, have a pleasant journey!
Reviewed: 6 June 2025 · Stayed in April 2025
Verified reviewNice and clean hotel. Around the corner is a good shoping center
Dear guest, thank you for choosing to stay at Zhangjiagang Marriott Hotel. We are honored to know that you are satisfied with your stay. Zhangjiagang Marriott Hotel is close to the city transportation hub, convenient travel; One step away from the commercial district and shopping center, shopping and entertainment are within reach. Walk from the hotel to Zhangjiagang Poly Theater, Liangfeng Ecological Park, Feel the unique charm of the city at any time. Zhangjiagang Marriott Hotel sincerely look forward to your visit again!
Dear guest, thank you for choosing to stay at Zhangjiagang Marriott Hotel. We are honored to know that you are satisfied with your stay. Zhangjiagang Marriott Hotel is close to the city transportation hub, convenient travel; One step away f… Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewNothing
Cigarette buds lying on the floor lift. Room stinking of smoke Went for a two night stay where I came to the room only for sleeping the room was clean but it stinked of smoke. THE AC DID NOT WORK also the hotel staff don’t speak proper English which makes it impossible to tell them about the problem To be honest I came to the room very tired and did not even bother to call them because they simply won’t understand. These are not the type of issues which I want to solve while staying at a Marriott.
Dear guest, thank you for staying at Zhangjiagang Marriott Hotel and taking the time to share your valuable stay experience with us. We are very sorry that our service did not meet your satisfaction. We have reported your feedback to the relevant departments and hotel management of the hotel. In the future, we will carry out relevant rectification plans and strengthen the training of staff. We highly cherish having your support and company on the path of continuous growth and improvement of the hotel. We hope that you will give us another opportunity to serve you in the future.
Dear guest, thank you for staying at Zhangjiagang Marriott Hotel and taking the time to share your valuable stay experience with us. We are very sorry that our service did not meet your satisfaction. We have reported your feedback to the re… Show more
Reviewed: 20 March 2025 · Stayed in March 2025
Verified reviewClean modern great service Full gym and pool Food is excellent
Nothing
Dear guest, thank you very much for your favorable comments on our hotel, we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, have a pleasant journey!
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in January 2025
Verified reviewGood place to stay for one-two nights
Dear guest, thank you very much for your favorable comments on our hotel, we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, have a pleasant journey!
Reviewed: 12 February 2025 · Stayed in February 2025
Verified reviewReviewed: 11 February 2025 · Stayed in January 2025
Verified reviewReviewed: 21 January 2025 · Stayed in January 2025
Verified reviewExcellent and spacious rooms and great breakfast selection
No amenities in the hotel room? Bring your own toothbrush, toothpaste etc. No coffee machine in the room
Dear guest, thank you for staying at Zhangjiagang Marriott Hotel and taking the time to share your valuable stay experience with us. Thank you for your feedback and sharing, we cherish your support and company on the road of continuous growth and improvement of the hotel, the hotel staff is looking forward to your visit again!
Dear guest, thank you for staying at Zhangjiagang Marriott Hotel and taking the time to share your valuable stay experience with us. Thank you for your feedback and sharing, we cherish your support and company on the road of continuous gro… Show more
Reviewed: 12 January 2025 · Stayed in January 2025
Verified reviewRoom was spacious, and staff was polite and helpful.
Dear guest, thank you very much for your favorable comments on our hotel, we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, have a pleasant journey!
Reviewed: 11 January 2025 · Stayed in January 2025
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified reviewReviewed: 11 January 2025 · Stayed in December 2024
Verified reviewSuperb location Rooms clean Breakfast excellent
Dear guest, thank you for choosing to stay at Zhangjiagang Marriott Hotel. We are honored to know that you are satisfied with your stay. Zhangjiagang Marriott Hotel is close to the city transportation hub, convenient travel; One step away from the commercial district and shopping center, shopping and entertainment are within reach. Walk from the hotel to Zhangjiagang Poly Theater, Liangfeng Ecological Park, Feel the unique charm of the city at any time. Zhangjiagang Marriott Hotel sincerely look forward to your visit again!
Dear guest, thank you for choosing to stay at Zhangjiagang Marriott Hotel. We are honored to know that you are satisfied with your stay. Zhangjiagang Marriott Hotel is close to the city transportation hub, convenient travel; One step away f… Show more
Reviewed: 5 January 2025 · Stayed in December 2024
Verified reviewReviewed: 5 January 2025 · Stayed in December 2024
Verified reviewHotel was up to expectations
Food choice for veg and non veg.. Try to limit exposure of all foods to pork. Identify veg and non veg items like yoghurt. There were some salads and oats that contained Pork. Some products had pork seasoning. It would be nice if kitchen and waiters could have some knowledge of halaal and halaal products and what constutes a haraam product. Service was excellent. There are many halaal products in china.
Dear Guest, thank you for staying at Zhangjiagang Marriott Hotel and taking the time to share your valuable experience with us. We apologize for the inconvenience caused, we have reflected your feedback to the relevant departments and leaders of the hotel. If you encounter any problems during your stay, please inform the manager on duty and we will solve them for you in time, so that you can enjoy a more comfortable journey! Zhangjiagang Marriott Hotel sincerely look forward to your visit again!
Dear Guest, thank you for staying at Zhangjiagang Marriott Hotel and taking the time to share your valuable experience with us. We apologize for the inconvenience caused, we have reflected your feedback to the relevant departments and lead… Show more
Reviewed: 23 December 2024 · Stayed in December 2024
Verified reviewReviewed: 20 November 2024 · Stayed in November 2024
Verified review