Carol's was a home away from home. It's a place for true travelers: clean and welcoming, the food excellent, perhaps some of the best I've ever had on a trip, but the people here make the difference. They're kind and always ready to lend a hand. Carol organized our excursions beautifully; everything was perfect. She helped us find a piece of luggage we lost on a train; without her, it wouldn't have been possible. What can I say? Everything was exceptional!

Stayed in August 2025

The beds were a little bit hard, but not uncomfortable. The toilet is located on the shower floor and so the bathroom floor is quickly wet and slippery (but I think this is common for buildings in the area)

Lovely family/hosts. Very helpful, especially with ticket reservations and planning our trips through the park. There are a lot of tasty options for dinner too!

Stayed in August 2025

Nothing i didnt like

The location was great, 5 minute walk to the west entrance. Rooms were clean and nice beds.but the best was the hospitality of carol and her family.she literally makes sure that everything goes perfect..with her guidance the whole visit to the park was made so easy..and with her tips you get to see everything and in a way that you dont compete with the crowds...had a great time and will stay there again...from the bottom of my heart...thanks carol and your family for a great stay and i loved the cats too.

Stayed in August 2025

-

We really enjoyed our stay! Thanks to Carol and her family for hospitability and help🫰🏻🥰

Stayed in July 2025

Because the Inn at the west gate, so it was far away from the city centre and the railway station. Because it is in the country, transportation was hard and the roads itself are not meant to be navigated at night. No restaurant options nearby and even the pharmacy takes half an hour walking to go there and at night there is no proper lighting in the road and stray dogs. The west gate of the national forest park is accessible by the cable-cars only so you have to do the unlimited package anyway.

The Inn is outside the west gate of the national forest park. This gate is not popular as the other gates so it was easy to escape all the queues in the morning and after returning at 5pm. The west gate is away from the city and has the country vibe which helps to relax. The stars appears so vividly at night too. The Owner Carol was so nice. She helped me book the unlimited package with good offer, provided cheap ride to the Tinamen mountain, and even gave me a gift as souvenir! The room is big, comfy and has all what i need … kettle, shampoo, conditioner, toothbrush, towel, hair dryer … etc. The restaurant food is good and prices are reasonable. I was staying for 4 days, they told me to tell them anytime i want to clean the room and they did clean it.

Stayed in August 2025

The bathroom is a wet bath. It was fine to work around, but not me preference. The accommodations were so affordable, it really is a good deal.

The owner was very helpful about planning our time in Zhangjiajie. All of her recommendations were very helpful and everything was drawn out on a map for us to follow. She booked our tickets for us when we arrived and woke up to do an early check in for us (we arrived before 7am). The inn is a 5 minute walk from the west gate which is a lot less crowded. The breakfast was affordable and delicious. I’ve been missing the breakfast A noodles since I got home! They also have a laundry service. All of the staff were very friendly!

Stayed in July 2025

- nothing

- Carol was super helpful and gave us a lot of information so at the end of the day, we were really organized - The hotel was literally 2 minutes walking from the gate of the national park - they had a lot of local food to taste at the restaurant - they have two cats (huge bonus) - again, the people were the kindest on earth and we really liked to spent time there for our stay.

Stayed in July 2025

Everything was perfect. It is close to parc entrance (5min walk to west entrance). Carol explanations were very good. Room was clean and comfortable. We had a very good stay !

Stayed in July 2025

The beds were too hard . My husband's back hurt every night

The host was very helpful. She guided us on how to tour the area without much difficulties. Without her plan, we would have been lost.

Stayed in May 2025

We are so so happy that we stayed at Tongfu Inn for the duration of our trip to Zhangjiajie National Park. We had a clean, spacious room with the biggest bed I’ve ever slept in (would fit four adults for sure). It was always a great relief to come back to the inn and our room after each tiring day in the mountains. The inn does really good and affordable breakfast and dinner. The surroundings around the inn were calm and peaceful, not too many buildings and lots of crops and greenery with mountains nearby. Just a short 5min walk to the West gate which we liked being near because it wasn’t as busy as the East gate, but we were still close to many attractions in the Park. Carol is such a kind and helpful person - she was ultimately what made our stay so memorably lovely. She helped us book cars for transport, tickets for the Park, and showed us where to go for each day to see everything, including a couple places that weren’t on most visitor’s radar (you had to specifically tell the bus driver in the Park to stop there) with magnificent views. Great family run business, would 100/10 recommend!

Stayed in May 2025

not much, superb location.

Restaurant serving all meals of the day available at very affordable prices and all very tasty. Perfect location to the national park, 8 minute walk max to the park gates and bonus, we started at the unpopular start point which meant we avoided crowds. the family running the hotel were the kindest people ever and were incredibly helpful when we were planning our movements around the park.

Stayed in April 2025

Beds are rather hard and some maintenance is needed. However this was also the cheapest B&B of our entire China trip. So considering the price we say it is still very good value for money!!!

The B&B is a 5 minute walk from the Zhangjiajie national park westgate & ticket office. This is one of the quietest entrances, (we had no queues at all). Breakfast and dinner are really very good value for money. Dinner is prepared on the spot, for a very reasonable price, with all fresh ingredients and tasted super good. Carol is a terrific host who can take care of many things (itinary's in the national park, tickets, day trips) and for the non-Chinese it is good to know that Carol speaks very good English.

Stayed in April 2025

The beds were hard

The host was helpful

Stayed in May 2025

The cat scratched me when I pet it :(

The area is super close to the Zhangjiajie national park west exit. Great for busy days as many enter through the east entrance so a lot less people. The staff is extremely helpful and friendly, carol is able to speak English and is very knowledgeable about the area and park, also helped us book all of our tickets for the park.

Stayed in May 2025

Carol was super friendly and very helpful. Lived the whole staff. Had a wonderful time there.

Stayed in May 2025

Nothing

The owners of the property are lovely especially Carol. She was absolutely great and really helped us out by arranging our three days there with detailed maps and all the ticket bookings she did for us. It made our stay extra smooth and we got so much out of the three days. Thank you so much Carol to you and your beautiful family. We loved it.

Stayed in April 2025

Carol and her mom were extremely welcoming and helpful. I recommend contacting Carol ahead of your arrival, she will definitely make your trip easier!

Stayed in April 2025

Carol is very patently and took a lot of time for our questions. She takes care of everything and is super friendly. 5-Star!

Stayed in April 2025

Carol and her family was absolutely amazing! Very friendly and polite, she gave us a lot of useful information about the park and she satisfied all ours questions. Her place was beautiful, the house was very cozy, placed in a nice and quiet village and the position is perfect because is just 5-10 minutes walk from the west gate of zhangjiajie park. They prepare a huge breakfast and dinner, with local ingredients and typical food. We can surely reccomand it to everybody!

Stayed in April 2025

The hostess and location were both exceptional. Our stay was incredible, I would 100% recommend.

Stayed in March 2025

I've stayed at Tongfu Inn for five nights and I couldn't have chosen something better to explore the Zhangjiajie national park. Carol will explain everything you need to know about what you can explore and how it works, she helped me buying tickets and transports and she gave me some maps. The room was big, clean and comfortable. Carol and her family are always available to help you with anything you need and they will cook super tasty and fresh food everyday. Tongfu Inn is definitely super recommended!

Stayed in March 2025

Tongfu inn was an amazing place to stay while exploring the national park. The location and local knowledge provided by Carol meant we had a smooth and most importantly queue free trip through the park. Carol helped us plan out our day and provided detailed maps and was on hand for any questions we had. Carol’s communication in English was excellent and allowed us to have an easy time planning. The rooms were large and comfortable with warm showers which was great after a long day walking. There was excellent food available for very reasonably priced large meals for breakfast, lunch or dinner. Carol helped us arrange transport to and from the train station. The whole stay was a breeze and allowed us to just enjoy the wonderful scenery at the national park.

Stayed in March 2025

Nothing

Carol was very nice and super helpful. She helped us book the tickets to Tian zi mountain and even told us about the preferential tickets. She was always ready to help whenever we text her and help us as much as she can. The inn was near the entrace gate to go to Tian zi mountain and the room was clean too. We also ate breakfast there and the breakfast was delicious and cheap too. Would recommend anyone to come here

Stayed in February 2025

Not Applicable

The breakfast was tailor made for every person. The host, Ms.Carol is the one of most sweet persons you will meet. She was very understanding of our food options and ensured the food was served on time. She also took up the responsibility of booking out tickets to all tourist spots and gave us an English map for navigation. The map was better than an official guide. All thanks to Carol who helped us create a perfect plan for us to enjoy our trip without any stress. This has been our best stay so far in many many years and all thanks to Carol n Booking.com

Stayed in February 2025