7.8

Reviews of Shenzhen Kaili Hotel, Guomao Shopping Mall

No. 2027 Jiabin Road, Luohu, 518001 Shenzhen, China

  • Tan

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    I DID NOT HAVE BREAKFAST AT KAILI. MAY TRY IT NEXT VISIT. ANY SPECIAL RECOMMANDED THAT I SHOULD TRY ON MY NEXT VISIT?

    MAY BE CAN IMPROVE THE ENVIRONMENT AND AIR POLLUTION BECAUSE THE SMELL INSIDE THE ROOM IS NOT THAT GOOD

  • Muthunayake

    Reviewed: 22 July 2025 · Stayed in May 2025

    Verified review

    Location

  • Cheryl

    Reviewed: 13 June 2025 · Stayed in June 2025

    Verified review

    The facade looks old but the rooms were wonderful. Very comfortable and clean. Will definitely return to this hotel again in future.

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  • Karunakaran

    Reviewed: 5 June 2025 · Stayed in April 2025

    Verified review
  • Vivien

    Reviewed: 5 May 2025 · Stayed in May 2025

    Verified review
  • David

    Reviewed: 2 May 2025 · Stayed in April 2025

    Verified review

    friendly staff

    nothing

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  • 7.0 Good
    Manoj

    Reviewed: 29 April 2025 · Stayed in April 2025

    Verified review
  • Smail

    Reviewed: 8 January 2025 · Stayed in December 2024

    Verified review
  • Smail

    Reviewed: 8 January 2025 · Stayed in December 2024

    Verified review
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  • Pedro

    Reviewed: 26 December 2024 · Stayed in December 2024

    Verified review

    Good location.

  • Hedhoud

    Reviewed: 27 November 2024 · Stayed in November 2024

    Verified review
  • Anna

    Reviewed: 23 November 2024 · Stayed in November 2024

    Verified review

    Very good location, very near to subway station.

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  • John

    Reviewed: 20 November 2024 · Stayed in November 2024

    Verified review

    location close to lots eateries & metro station. good wifi & great phone chargers by bedside.

    uncomfortable soft bed mattress. room fittings look old & tired.

  • Sharma

    Reviewed: 9 November 2024 · Stayed in November 2024

    Verified review

    This property is quite old now and perhaps needs a renovation. But the location is great for tourists and every location for shopping is at a stones throw from this location. Area is bustling with amazing restaurants serving multiple cuisines and has good bars and pubs

  • 7.0 Good
    Cherif

    Reviewed: 25 October 2024 · Stayed in October 2024

    Verified review

    Hotel is clean and location was very good many restaurant and shooed mall near by and metro station 10 min from the hotel

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  • Ngerng

    Reviewed: 20 October 2024 · Stayed in October 2024

    Verified review
  • John

    Reviewed: 3 August 2024 · Stayed in August 2024

    Verified review
  • Ahmad

    Reviewed: 21 July 2024 · Stayed in April 2024

    Verified review
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  • Ng

    Reviewed: 16 July 2024 · Stayed in July 2024

    Verified review
  • 7.0 Good
    Choon

    Reviewed: 1 July 2024 · Stayed in July 2024

    Verified review
  • Tan

    Reviewed: 4 June 2024 · Stayed in June 2024

    Verified review
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  • Samir

    Reviewed: 28 April 2024 · Stayed in April 2024

    Verified review

    Room was clean , location was good

    Wi-Fi was very very poor

    Property response:

    Dear Guest, Thank you for choosing Kaili Hotel, and sharing with us your experience. We are glad to hear that you were satisfied with your stay and enjoyed the hotel. Meanwhile, we apology that Wifi in the room didn't meet your expectation, we will definitely improve our network in future. Your feedback will always inspire us to do better, and looking forward to your arrival in the future.

    Dear Guest, Thank you for choosing Kaili Hotel, and sharing with us your experience. We are glad to hear that you were satisfied with your stay and enjoyed the hotel. Meanwhile, we apology that Wifi in the room didn't meet your expectat… Show more

    Shenzhen Kaili Hotel, Guomao Shopping Mall
    18 June 2024
  • Sudhendra

    Reviewed: 27 April 2024 · Stayed in April 2024

    Verified review

    Nice hotel very spacious room absolute value for money,very central location for everything

    Only if the central AC could have been less cooling They r running the hotel at 18°c. For people from the subcontinent its too cold.

    Property response:

    Dear Guest, Thank you for choosing Kaili Hotel, and sharing with us your experience. We are glad to hear that you were satisfied with your stay and enjoyed the hotel. Meanwhile, we apology that central air-conditioning in the room didn't meet your expectation, we will definitely improve our air condition in future. Your feedback will always inspire us to do better, and looking forward to your arrival in the future.

    Dear Guest, Thank you for choosing Kaili Hotel, and sharing with us your experience. We are glad to hear that you were satisfied with your stay and enjoyed the hotel. Meanwhile, we apology that central air-conditioning in the room didn'… Show more

    Shenzhen Kaili Hotel, Guomao Shopping Mall
    18 June 2024
  • Nasir

    Reviewed: 27 April 2024 · Stayed in April 2024

    Verified review

    Good location

    Property response:

    Dear Guest, Thank you for choosing Kaili Hotel, and sharing with us your experience. We are glad to hear that you were satisfied with your stay and enjoyed the hotel.We looking forward to your arrival in the future.

    Shenzhen Kaili Hotel, Guomao Shopping Mall
    18 June 2024
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  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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