Reviews of Kempinski Hotel Guiyang
No.68 Hu Guo Rd, Yunyan District, 550002 Guiyang, China
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in July 2025
Verified reviewExcellent location and well maintained luxury hotel
Dear distinguished guest, We would like to thank you for giving us the opportunity to deliver you a beautiful experience. We strive to ensure that each guest have a flawless journey while staying with us. Thank you again for choosing Kempinski Hotel Guiyang. Looking forward to welcoming you back soon!
Dear distinguished guest, We would like to thank you for giving us the opportunity to deliver you a beautiful experience. We strive to ensure that each guest have a flawless journey while staying with us. Thank you again for choosing Kempin… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 June 2025 · Stayed in May 2025
Verified reviewWe got a high floor room and the view was amazing. The room was great too
Dear distinguished guest, We would like to thank you for giving us the opportunity to deliver you a beautiful experience. We strive to ensure that each guest have a flawless journey while staying with us. Thank you again for choosing Kempinski Hotel Guiyang. Looking forward to welcoming you back soon!
Dear distinguished guest, We would like to thank you for giving us the opportunity to deliver you a beautiful experience. We strive to ensure that each guest have a flawless journey while staying with us. Thank you again for choosing Kempin… Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewA very comfortable spacious room with a good view of the city. Staff are polite and helpful.
The wifi is weak and we have to use our own data.
Dear Guest, Thank you for taking the time to share your detailed feedback with us. We're delighted to hear that you found our rooms comfortable and spacious, and that the city view added to your experience. Our team takes pride in delivering polite and helpful service, and we’re glad this was evident during your stay. We sincerely apologize for the inconvenience caused by the WiFi connection. This is not the standard we strive for, and we’ve already initiated a technical review to identify and resolve the issue promptly. Ensuring reliable internet access is crucial for our guests, and we appreciate your patience in bringing this to our attention. Your satisfaction remains our priority, and we hope to have the opportunity to welcome you back and provide a more seamless experience.
Dear Guest, Thank you for taking the time to share your detailed feedback with us. We're delighted to hear that you found our rooms comfortable and spacious, and that the city view added to your experience. Our team takes pride in deliverin… Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewEverything is great, service, food and room
Dear distinguished guest, We would like to thank you for giving us the opportunity to deliver you a beautiful experience. We strive to ensure that each guest have a flawless journey while staying with us. Thank you again for choosing Kempinski Hotel Guiyang. Looking forward to welcoming you back soon!
Dear distinguished guest, We would like to thank you for giving us the opportunity to deliver you a beautiful experience. We strive to ensure that each guest have a flawless journey while staying with us. Thank you again for choosing Kempin… Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewLocation was in the center, rooms were very clean, good amenities, staff were friendly and helpful. Breakfast contained continental choices.
Dear distinguished guest, We would like to thank you for giving us the opportunity to deliver you a beautiful experience. It is so nice of you to recognize our Ladies and Gentlemen＇s efforts and genuine care to our guests. We strive to ensure that each guest have a flawless journey while staying with us. Thank you again for choosing Kempinski Hotel Guiyang. Looking forward to welcoming you back soon!
Dear distinguished guest, We would like to thank you for giving us the opportunity to deliver you a beautiful experience. It is so nice of you to recognize our Ladies and Gentlemen＇s efforts and genuine care to our guests. We strive to ensu… Show more
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewLocation, hospitality,
Nil
Dear distinguished guest, We would like to thank you for giving us the opportunity to deliver you a beautiful experience. It is so nice of you to recognize our efforts and genuine care to our guests. We strive to ensure that each guest have a flawless journey while staying with us. Thank you again for choosing Kempinski Hotel Guiyang. Looking forward to welcoming you back soon!
Dear distinguished guest, We would like to thank you for giving us the opportunity to deliver you a beautiful experience. It is so nice of you to recognize our efforts and genuine care to our guests. We strive to ensure that each guest have… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewVery clean and tidy hotel with extremely comfortable and high quality rooms and communal areas. But what was really outstanding were the staff. So incredibly friendly, welcoming and professional. Absolutely outstanding team (everyone from the waitresses to the front desk). Outstanding ! Made our stay so memorable and special
Nothing
Dear distinguished guest, We would like to thank you for giving us the opportunity to deliver you a beautiful experience. It is so nice of you to recognize our staff's efforts and genuine care to our guests. We strive to ensure that each guest have a flawless journey while staying with us. Thank you again for choosing Kempinski Hotel Guiyang. Looking forward to welcoming you back soon!
Dear distinguished guest, We would like to thank you for giving us the opportunity to deliver you a beautiful experience. It is so nice of you to recognize our staff's efforts and genuine care to our guests. We strive to ensure that each gu… Show more
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewOur 38th floor room gave us breathtaking views over the city.
The traditional interior decor seemed to be at odds with a modern skyscraper. It was nevertheless a very comfortable and luxurious experience.
Dear distinguished guest, We would like to thank you for giving us the opportunity to deliver you a beautiful experience.We strive to ensure that each guest have a flawless journey while staying with us. Thank you again for choosing Kempinski Hotel Guiyang. Looking forward to welcoming you back soon!
Dear distinguished guest, We would like to thank you for giving us the opportunity to deliver you a beautiful experience.We strive to ensure that each guest have a flawless journey while staying with us. Thank you again for choosing Kempins… Show more
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewYour Gym should open 6 am to 11 pm instead 9 am to 11 pm, swimming pool too. some people who smoked out side Gym.
Dear guest, Thank you very much for choosing to stay at Kempinski Hotel Guiyang and for your feedback. We attach great importance to the issues you raised. Currently, the gym and swimming pool open at 9 o'clock to ensure that you can enjoy a safe and hygienic environment when using them. However, we fully understand your need to use the facilities earlier. After receiving your feedback, we have immediately forwarded it to the relevant departments. Thank you again for your comments and suggestions. Regarding the guests smoking outside the gym, the hotel has always strictly implemented the non smoking regulations in public areas. However, some guests may not have fully developed a non smoking awareness and there are behaviors of non-compliance. We attach great importance to this. Once the staff find such situations,, they will step forward to politely dissuade them in the first place and quickly take measures to eliminate the smell of smoke. We sincerely apologize for the trouble caused to you. Thank you again for your feedback. When we meet again, we will surely present you with a more pleasant experience with our perfect performance!
Dear guest, Thank you very much for choosing to stay at Kempinski Hotel Guiyang and for your feedback. We attach great importance to the issues you raised. Currently, the gym and swimming pool open at 9 o'clock to ensure that you can enjoy … Show more
Reviewed: 9 January 2025 · Stayed in December 2024
Verified reviewReviewed: 28 December 2024 · Stayed in December 2024
Verified reviewClean and very comfortable. Hotel staff were also very kind and helpful - including Kenny Yao who helped us with getting to our next location.
N/A
Dear distinguished guest, We would like to thank you for giving us the opportunity to deliver you a beautiful experience. It is so nice of you to recognize our Ladies and Gentlemen＇s efforts and genuine care to our guests. We strive to ensure that each guest have a flawless journey while staying with us. Thank you again for choosing Kempinski Hotel Guiyang. Looking forward to welcoming you back soon!
Dear distinguished guest, We would like to thank you for giving us the opportunity to deliver you a beautiful experience. It is so nice of you to recognize our Ladies and Gentlemen＇s efforts and genuine care to our guests. We strive to ensu… Show more
Reviewed: 23 December 2024 · Stayed in November 2024
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewExcellent location, great city views and nice staff
No
Dear distinguished guest, We would like to thank you for giving us the opportunity to deliver you a beautiful experience. It is so nice of you to recognize our Ladies and Gentlemen＇s efforts and genuine care to our guests. We strive to ensure that each guest have a flawless journey while staying with us. Thank you again for choosing Kempinski Hotel Guiyang. Looking forward to welcoming you back soon!
Dear distinguished guest, We would like to thank you for giving us the opportunity to deliver you a beautiful experience. It is so nice of you to recognize our Ladies and Gentlemen＇s efforts and genuine care to our guests. We strive to ensu… Show more
Reviewed: 10 December 2024 · Stayed in December 2024
Verified reviewReviewed: 25 November 2024 · Stayed in November 2024
Verified reviewFriendly staff, increadible breakfast, nice view , great facilities
Dear Guest, Thank you for taking the time to share your kind feedback on your experience with us. We value the feedback of our guests in a continuous effort to provide the best service and hospitality in Kempinski Hotel Guiyang. We look forward to welcoming you back soon in the near future.
Dear Guest, Thank you for taking the time to share your kind feedback on your experience with us. We value the feedback of our guests in a continuous effort to provide the best service and hospitality in Kempinski Hotel Guiyang. We look for… Show more
Reviewed: 1 November 2024 · Stayed in October 2024
Verified reviewReviewed: 30 July 2024 · Stayed in July 2024
Verified reviewThe most
The access
Dear Guest, Thank you for taking the time to share your kind feedback on your experience with us. We value the feedback of our guests in a continuous effort to provide the best service and hospitality in Kempinski Hotel Guiyang. We look forward to welcoming you back soon in the near future.
Dear Guest, Thank you for taking the time to share your kind feedback on your experience with us. We value the feedback of our guests in a continuous effort to provide the best service and hospitality in Kempinski Hotel Guiyang. We look for… Show more
Reviewed: 16 July 2024 · Stayed in July 2024
Verified reviewThe location is superb as it's close to many famous local eateries. The room is spacious and comfortable with good view of Jia Xiu Lou. The service is efficient. The concierge is very helpful. Kenny Yao helped me with various arrangements throughout my stay. He is professional and thoughtful.
Air-conditioner can be quite loud and it blows on and off.
Dear distinguished guest, We would like to thank you for giving us the opportunity to deliver you a beautiful experience. It is so nice of you to recognize our Kenny Yao's efforts and genuine care to our guests. As for the room air conditioning you mentioned, in order to bring guests a more comfortable stay experience, the hotel air conditioning will automatically stop after reaching the set temperature, so as to ensure that the room temperature can be maintained at the temperature set by guests. Thank you for your understanding.We strive to ensure that each guest have a flawless journey while staying with us. Thank you again for choosing Kempinski Hotel Guiyang. Looking forward to welcoming you back soon!
Dear distinguished guest, We would like to thank you for giving us the opportunity to deliver you a beautiful experience. It is so nice of you to recognize our Kenny Yao's efforts and genuine care to our guests. As for the room air conditio… Show more